Author response

Hi, we’re upset to hear such feedback, besides we haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. The theme has a responsive layout, and we didn't receive similar issue reports from other customers. Theme header depends on the chosen header style, the length of the menu items and the space between the Logo and the Header Donations Button/Search. Could you please submit us a ticket at https://cmsmasters.net/support so that our support team could investigate the issue you have and help you with the theme setup?

Thank you!

Author response

Thanks for feedback, our support is always glad to assist!

Author response

Hi, we’re upset to hear such feedback, besides we haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. The theme and the sliders should work correctly, there have been no issue reports like this on this theme. Also the theme was checked by Themeforest review team. The theme documentation is available online and can be seen before theme purchase here: http://docs.cmsmasters.net/schule/. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at http://cmsmasters.net/support

Thank you!

Author response

Thank you for your feedback. We are surprised and upset to hear you have found the theme to be hard to use, as thousands of customers now use our themes that are very similar in functionality to this one and are based on the same framework, and most of them report they love the themes and find them easy in use and flexible.

Please reach us at http://cmsmasters.net/support In 99% of cases we are able to help and provide the needed assistance.

Yet, if you decide that you would rather apply for a refund, you can do it at http://themeforest.net/refund_requests/new

Thanks!

Author response

Thanks, love to hear your feedback!