Web Themes & Templates

Reviews for Schule - School & Education Theme

6 Reviews

for Customer Support

Great Theme and above all GREAT SUPPORT! Highly recommend!

Author response

Thanks for feedback, our support is always glad to assist!

for Other

revo slider and other sliders not working. poor documentation, slow loading

Author response

Hi, we’re upset to hear such feedback, besides we haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. The theme and the sliders should work correctly, there have been no issue reports like this on this theme. Also the theme was checked by Themeforest review team. The theme documentation is available online and can be seen before theme purchase here: http://docs.cmsmasters.net/schule/. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at http://cmsmasters.net/support

Thank you!

for Documentation Quality

I really wanted to like this template, but the lack of documentation gives it the sense of a site design made for the developer... not the customer.

Spent a good 15 hours trying to make this site functional, and it's just not working. With so many questions, I really don't feel like spending another 15 going back and forth through support to try to get this to work.

Author response

Thank you for your feedback. We are surprised and upset to hear you have found the theme to be hard to use, as thousands of customers now use our themes that are very similar in functionality to this one and are based on the same framework, and most of them report they love the themes and find them easy in use and flexible.

Please reach us at http://cmsmasters.net/support In 99% of cases we are able to help and provide the needed assistance.

Yet, if you decide that you would rather apply for a refund, you can do it at http://themeforest.net/refund_requests/new

Thanks!

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