Hi, the URL is: http://kuglerschmiedel.media.
You don’t have any purchase badge on this account, please post your url and your issue with the account used to purchase the theme
One more thing: The background image of the separator and the text don’t scale, as expected in a responsive theme. They as they are in a Desktop-, Smartphone and Tablet-Browser. Also the JPG-Images that we use in the services template of the page builder do not scale. On a Smartphone (e.g. Chrome, Firefox on a Galaxy S7) they will displayed in a big version among themselves instead of side by side in a small version. Is their a solution for it?
Hi, sorry for the very late reply, can you post your URL?
Hi FinalDestiny, are you their?
Hi, sorry for the late reply, I didn’t see this message before.
Can you please let me know where do i edit the filed to change the email address comments / questions will go to when using the form that comes with the theme?
Hi, you can change the e-mail address in Settings > General
I recently bought Thrive Leads and began using an opt in box. I had to delete it as it was showing a big blank space.
Please help me
Hello, can you please put it back and send me a link where I can see the big blank spacE?
Yes, you can check it here: http://tesubi.com/landing/seo-on-page/
You can remove this code from your footer.php or wherever it shows up
bckTopLinkTitle: 'Back to top'
Hi FinalDestiny, the URL is http://kuglerschmiedel.media
Hi, what was your problem again? Please post both the URL and the problem in the same place
FinalDestiny, are you in vacation? No reply since three days?
Hi, please send me your problem and a FTP account via the contact form on my profile. The issue is caused by a child theme being activated
The featured images on the blog page do not appear, I can see only the image ‘alt-text’. In the single pages, no souci. How to fix it ? Thanks !
Hi, please post your support request using the account you used to purchase the theme
Hello, I just purchased your theme and I’m having trouble importing the sample data and settings. The import function is not working within the theme settings.
I need your help importing the sample data that came with the theme.
Hi, did you import the sample .xml file from the /sampledata/ folder in Tools > Import > WordPress?
Yes. I did and nothing changed. Can you help me?
the Importing is not working. What can I do to get the sample data on my site?
Hello Hello Hello??? Can somebody please help me?
Your theme is not working properly and I need your help to fix it. Does anyone actually do support for this theme?
Hello Hello Hello??? Anyone there?
the domain is cyaforensics.com
Is anyone there? When can I expect to get any help from your team?
Hey FinalDestiny, this is really poor service… are you help or do I need to report this to Envato and Themeforest for a refund?
Oh come on! Is anyone here. This support is terrible!
Hello! Unfortunately this is not a live service support, we try and answer all the support requests within 48 hours.
You can send me your URL, you request and a WordPress admin account via the contact form on my profile and I’ll set it up for you.
I sent you all my information… please confirm you have received it
Hi …quick question, does the background in the header have some sort of overlay or transparency css applied? The image i uploaded is quite dark but seems washed out when added to the theme?
Hi, what’s your URL?
hi, sorry for the late reply ... its www.btidzombienation.co.uk
I recently bought the SCRN theme. Now I am trying to replace the pictures of the train, but can’t seem to find how to do that.
Also the pages don’t show bulletpoints ( I can see them in the visual editor of WP, but not on the website). Not sure if this is because of the theme though.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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