FinalDestiny

FinalDestiny supports this item

Supported

4490 comments found.

You don’t have any purchase badge on this account, please post your url and your issue with the account used to purchase the theme

One more thing: The background image of the separator and the text don’t scale, as expected in a responsive theme. They as they are in a Desktop-, Smartphone and Tablet-Browser. Also the JPG-Images that we use in the services template of the page builder do not scale. On a Smartphone (e.g. Chrome, Firefox on a Galaxy S7) they will displayed in a big version among themselves instead of side by side in a small version. Is their a solution for it?

Hi, sorry for the very late reply, can you post your URL?

Hi FinalDestiny, are you their?

Hi, sorry for the late reply, I didn’t see this message before.

Can you please let me know where do i edit the filed to change the email address comments / questions will go to when using the form that comes with the theme?

Thank you,

Itsik

Hi, you can change the e-mail address in Settings > General

Tesubi

Tesubi Purchased

I recently bought Thrive Leads and began using an opt in box. I had to delete it as it was showing a big blank space.

Please help me

Hello, can you please put it back and send me a link where I can see the big blank spacE?

Tesubi

Tesubi Purchased

Yes, you can check it here: http://tesubi.com/landing/seo-on-page/

You can remove this code from your footer.php or wherever it shows up

<script type='text/javascript'>
            jQuery(document).ready(function($){
                $('body').backtotop({
                    topAnchor: 'body',
                    animationSpeed: 500,
                    bckTopLinkTitle: 'Back to top'
                });    
            });
        </script>

Hi FinalDestiny, the URL is http://kuglerschmiedel.media

Hi, when i use the social fields at the team member block in page builder, no icon will displayed. Instead of the icon the text e.b. linkedin icon appears. Is this a bug? One more thing: The background image of the separator and the text don’t scale, as expected in a responsive theme. They as they are in a Desktop-, Smartphone and Tablet-Browser. Also the JPG-Images that we use in the services template of the page builder do not scale. On a Smartphone (e.g. Chrome, Firefox on a Galaxy S7) they will displayed in a big version among themselves instead of side by side in a small version. Is their a solution for it? http://www.kuglerschmiedel.media

FinalDestiny, are you in vacation? No reply since three days?

Hi, please send me your problem and a FTP account via the contact form on my profile. The issue is caused by a child theme being activated

Hello,

The featured images on the blog page do not appear, I can see only the image ‘alt-text’. In the single pages, no souci. How to fix it ? Thanks !

Hi, please post your support request using the account you used to purchase the theme

Hello, I just purchased your theme and I’m having trouble importing the sample data and settings. The import function is not working within the theme settings.

I need your help importing the sample data that came with the theme.

- Randy

Oh come on! Is anyone here. This support is terrible!

Hello! Unfortunately this is not a live service support, we try and answer all the support requests within 48 hours.

You can send me your URL, you request and a WordPress admin account via the contact form on my profile and I’ll set it up for you.

I sent you all my information… please confirm you have received it

Skwish

Skwish Purchased

Hi …quick question, does the background in the header have some sort of overlay or transparency css applied? The image i uploaded is quite dark but seems washed out when added to the theme?

Hi, what’s your URL?

Skwish

Skwish Purchased

hi, sorry for the late reply ... its www.btidzombienation.co.uk

mennock

mennock Purchased

Hi,

I recently bought the SCRN theme. Now I am trying to replace the pictures of the train, but can’t seem to find how to do that.

Also the pages don’t show bulletpoints ( I can see them in the visual editor of WP, but not on the website). Not sure if this is because of the theme though.

Please help.

Regards,

Menno

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