hi there! , great theme !
i have a problem with a template, when i am using Team Members or Gallery and want to have 3 columns in a line, i select the option 3 COLUMNS and i only get 2 in a line.
but on the main page is ok. Its when a page is separately running that the problem occurs
here is the link with the problem http://letsdoitcyprus.com/%CF%87%CE%BF%CF%81%CE%B7%CE%B3%CE%BF%CE%AF/?preview=true
also i would like to have a featured image on the individual page blog, i checked the previous comments of this issue and it seems that the solution is not in public view,
Thank you in Advance
Hi, you can send me a WordPress admin account and your problem via the contact form on my profile and I’ll fix it
sorry for posting my issue twice, thank you for the reply
Can you change the font type, color, and size for the Simple Portfolio and not affect the rest of the site fonts? Thank you.
I’d like to change the Portfolio Title and the Portfolio Description separately.
Hi, please post your inquire using the account you used to purchase the theme
Hi there, apologies in advance for the noob question but where can I find the documentation for this theme? Looked in the documentation folder and all I see is an Index.htm file and an Assets folder which opens up into a number of other folders. None contain a Readme.* file.. I’m sure I’m overlooking something very simple but cannot for the life of me find it :-/
Hi. index.html is the file you should open in a browser for the documentation, I’m very sorry for the very late reply
Hi, I’m getting this whenever I install the theme. Check it, here’s my website: fbspecialist.com
Hi, I’m very sorry for the late reply, can you let me know again what’s the error you’re getting? Right now there’s no website installed on that website
My contact form is not working. And when I try to change the email address in the “customize” area, it doesn’t save. When I send a test email to the contact form, it is not received.
Website is digitaleffex.com
Hi, did you try using the contact form 7 integration?
Yes and that worked. Thanks for the reply!
You’re welcome. Sorry for the late reply. will check the form on the demo and see if there’s any issue with it
Hi, I created a menu. After that, I just got single pages. After deleting the menu, there are still just single pages. Can you help me to rebuilt the one-page? Thanks!
I fixed it. Thanks.
Hi, sorry for the late reply and glad you managed to fix the problem
I just installed your theme and I am trying to make this a blog only page (main homepage has an external link to the blog). How do I remove the header menu (Home, Blog, Contact) and the contact form so that the page immediately starts with the blog and has nothing else on it?
And is there any way to change the number of blog posts per page to something different than three posts?
Hi, please post your URL. You can change the number of posts in SEttings > Reading > Blog pages show at most
Visual Composer save-button not working
Hi. Can you try disabling your other 3rd party plugins? Sorry for the late reply
Hello. I just purchased this theme and it does not work remotely as advertised. I don’t mean to be critical, but I just dropped $100 on this with all the visual editor stuff and I’m frustrated. The “responsiveness” is totally bogus, it displays totally differently on a phone (like a plain list of blog posts without pictures instead of an actual mobile friendly version. The editing interface is un-intuitive (I can’t find anything I need, settings are found all over the place, and can’t edit anything I truly want to), and the editing process is way too slow to be workable (even on a 5G wifi network on hi speed fibre optic internet). Is there a user’s guide somewhere I can read to try to make sense of this thing?
Hello. Can you please elaborate on what issues are you encountering? Also please post your URL. The Visual composer is included within the theme so I’m not sure where the $100 number comes from
As for editing, it’s standard Visual Composer + WordPress customizer, in order to edit the theme. You can check the documentation if you’re not sure how to achieve certain things or ask them here and I’ll help
Hello. Thanks for getting back to me. As I mentioned, I switched back to my old theme so there’s nothing really to show you unfortunately.
The $100 number comes from purchasing the theme, and then I was required to purchase a license to activate the visual composer before I could use it (an additional $36), and I’m Canadian so there’s an exchange rate to factor in.
The initial issues I encountered were:
1. Photo gallery: anything other than a simple grid stretched the pictures or just displayed a thin slice of them. I tried deleting it and doing it again. Same issue. I did it several times, trying different settings, then gave up.
2. The page titles: I couldn’t find where to edit how deep (long) they are, change the font, change the colour, how to make them transparent, etc. I spent hours looking for it. There were also (can’t remember the exact wording) “enable parallax effect” buttons that made no difference on the actual site. I gave up.
3. It actually took me awhile just to find the video tutorials. I did use the tutorial to try the photo gallery, still didn’t work.
4. Add to this that I get the loading screen for ten seconds between every change I make, and my patience wore a bit thin.
Honestly, the learning curve is massive here.
Hi. Visual Composer is included within the theme and purchasing it separately is only required for updates.
Without seeing the site live, there’s not much I can do. If you want your money for the theme back, you can ask for a refund and I can approve it. If you want to continue getting the theme to work, you can activate it again and I’ll help you set it up and answer any inquiries you may have
Yes, I would like a refund please. I can’t attach a screenshot here but my statement in my Envato account includes purchase amounts for visual composer license.
I don’t have anything to do with Visual Composer, I can only approve you the refund for the theme, you can ask for it here http://themeforest.net/refund_requests/new
I just purchased your themeforest theme. I wanted to upload it to my word press but the server keeps sending me a message: Are you sure about this, please try again. When I unzip the file on my computer I get a set of empty directories. Is this normal? I downloaded the zip file 3 times to make sure and I get the same result. Any ideas.
Hi, you will need to upload it manually via FTP (unzip the archive and then upload the SCRN folder manually). Your host has some limits on file uploading
I got an error message when trying to import demo
An error occurred while fetching file from: http://www.***.com/wp-content/themes/SCRN/lib/import/sample-widgets.json!
Can you help to fix this please
Hi, I’ll submit an update shortly, sorry for the inconvenience
I have the same problem with the one-click-demo, so I want to know, how do you do the section portfolio (when you click on the different projects – description, etc.).
Please write back as soon as possible… thank you
Hey again – is it possible to add more slider images in the portfolio than 6? Sometimes I need more than 6….
and a second question – when you click on the project an it open the description the slider isn’t in the right proportion – how can I make it a little bigger for my Portfolio images?
The site is cstrauss.at
Hi, can you send me your issues along with a WordPress and a FTP account via the contact form on my profile?
this is my website http://www.wolfit.com.mx/
I am having problems with the header size. .
Hi. What’s the issue you’re having? You want to reduce the size of the header?
so. . . you didnt visit my website?! http://www.wolfit.com.mx/
I want to increase the size of the hedear. . . like the sample page!
I’m not sure what you mean, the header looks just like my demo, it’s full size and at the bottom its the menu. Can you elaborate or post a screenshot on what exactly is the issue you’re having with it?
dont worry. . . Im already fix it..!!
Ok, glad you fixed it, sorry for the late reply
Hello, I set up the default contact form as explained in the documentation file, adding email address, location and phone.
Thanks a lot in advance.
Hi, sorry for the late reply. Did you try with the contact form 7 plugin integration?
I have purchased your SCRN theme
I am trying to upload the zip file into my WordPress server and I get a failure Notice each time. Any suggestions please?
Hi. You probably have an upload limit in your php.ini, try uploading the SCRN folder via FTP manually
There’s no SCRN Options in my dashboard after installing the new update. How do I format my header text to match the theme demo?
Hi. The SCRN Options were removed in the latest update, the new options are in Appearance > Customizer, to change the header texts / icons
Hello, is it possible to change the alignment, size, font and color of the header text?
I don’t find any option in the Appearance > Customizer section.
Hi, I’m afraid it’s not possible to change it in Customizer, only in style.css. If you want to change it in style.css, let me know and I’ll let you know what to edit
Hello, one file is missing for import data: lib/import/sample-widgets.json.. Where can i find this file? Tnx.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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