1621 comments found.
I am getting 502 errors everywhere for css files and js files. Would this be the hosting service’s problem or this theme’s? It was working just fine before. Please have a look at https://hnhdev.com
Hello,
yes, you should definitely contact your hosting provider with this issue. It looks like CDN related issue.
Thank you
Hi! I want to make new section myself with the same style of section title (the big, nice title with the dot at the end – ex: LATEST WORKS.). Is this section title named ‘Page Title’ in Elementor and I have to buy Elementor Pro to be able to use it? Please help! thanks.
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Hi there! I just got the theme yesterday and am trying to get used to it. I already imported demo data (templates). But how can I rearrange the order of the sections? and how can I add some more sections? thanks!
Hello and thank you for your purchase.
I recommend checking the theme documentation in the first place (on how to add a new section to the Elementor). You can check this on how to reorder sections: https://elementor.com/help/how-to-move-sections-in-elementor/ Basics for the Elementor can be found here: https://elementor.com/help/getting-started/Thank you
Hi! I want to make new section myself with the same style of section title (the big, nice title with the dot at the end – ex: LATEST WORKS.). Is this section title named ‘Page Title’ in Elementor and I have to buy Elementor Pro to be able to use it? Please help! thanks.
what is the font of this title? can I add it to my own section with Elementor? and how can I adjust the size of it? <image> https://uppact.com/wp-content/uploads/2022/03/Screenshot-2022-03-17-163047.png
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Hi, I just purchased the template and want to import the demo content.
Appearance > Import Demo Data. But after I press import and continue I always received the error message: An error occurred while fetching file from: http://themestate.com/docs/scroller/import/personal/scroller-personal.xml! Reason: 403 – Forbidden.
No style infos.
How can I solve this problem?
Hello and thank you for your purchase,
I’ve tested the import functionality on the dev server and I was able to import the demo content without any issue. From the theme’s side is everything fine.
“403 – Forbidden” error indicates that your server won’t let you import the demo because of some improper permission or server setup. I recommend contacting your hosting provider.
Thank you
Hello, could you please advise how to make the width of site title wider? Our company name is ‘HNH Development’ and it is being 3 lines. see https://hnhdev.com
Hello,
increase the ‘Header Title/Logo Width’ option in Scroller admin panel > Header Styling
Thank you
All your demo pages just show a 404 Error message
Hello,
maybe there was some temporary server issue. Because I’m checking demos now and everything works fine. Can you confirm that?
Thank you
I just installed this on and the home page of the Creative template, the image carousel images do not stretch to the full height. How can I fix that?
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Scroller is a great theme and it’s never given me issues. Suddenly however, when I scroll down from the home section, the logo no longer fades as it moves upwards. Why?
Hi!
Presale question here. What’s your compatibility with WP 5.5 and WP 5.6 ? Also, are there plans for an upcoming update soon?
Thank you
Hello,
yes, the Scroller theme is compatible with the latest WP 5.6 (5.5 too). The update is in the plan, too, but the date is not stated.
Thank you
Hi there, We’ve been using Scroller for a while now, and notice that there is a new version available. We’re currently at v2.3. Is it a straight update to v3.3, or is it a major change which will need some rebuilding? Thanks in advance.
Hello,
version 3 + is a major update.Please read this: https://sites.google.com/view/scroller3update/home
Thank you
That’s great thank you, much appreciated.
Hi there, it looks as the the reply comment section on the theme is broken. The name, email and website section of the theme comments all align to the right.
Hello,
I can see the comments layout like this: https://prnt.sc/qhfi0x
Hi i would like to change the “Read More” text in the Themnific blog widget. But i can’t find the medpost.php file you talk about in comments
Hello,
please translate the theme labels as described in theme documentation > Translation.
Thank you
I followed all the steps. My Wordpress is in French (fr_FR) so i traduced every line from scroller.pot and created the 2 files (fr_FR.po et fr_FR.mo) and put them here /www/wp-content/themes/scroller/lang.
I add the line define(‘WPLANG’, ‘fr_FR’); in wp-config.php
But i still have “Read more” instead of my translation.
There is another way to force the translation ?
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Hello,Is your theme RTL ?
Hello, no sorry, RTL is not supported. Thank you
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi, what is the base theme (or framework) used for Scroller? We use Astra Pro as standard, if I buy the theme, export the pages from the Agency Demo as Elementor Templates and import into Astra, will the pages function and look as per demo or do you have specific settings and styles that rely on your base theme?
Hello there,
Scroller theme is a standard WordPress theme and there is no “base theme” for the Scroller.
The layouts are created using Elementor page builder plugin so you can use the on a different theme, but partial elements may vary (e.g. font etc.).
Thank you
What would happen to the Custom posts: Slider and Portfolio if I switch to another theme? Will I still be used to use them?
Slider and Portfolio posts are part of a plugin, so data will stay after the theme change. The styling and appearance of these posts are done within the Scroller theme so after the change will be “un-styled”.
menu problem, My menu has stoped working, It is posible that some actualization disable the menu?
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Hello, the menu doesn’t work on the phone with chome. what do I do? thanks
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
thanks so much for help! I solved the problem. I would like to remove the point ”.” next to each title. how do I do that? thank you
Hi. I like this two years old template. A few days ago I bought a new webhosting with the latest version of PHP and MySQL. I have the latest version of Wordpress too. I want to ask if this template will work at this newest technologies and if it still has some permanent active support. I’m concerned that the comments and reviews are at least a year old, so I wonder if this template will be the right choice for my web hosting. Thanks for relieving my fears. Jaroslav
Hello,
theme will work fine on your hosting, but this it is an older theme in the features and functions point of view… So the possibilities may look limited…
Thank you
Hello Dannci. Thanks for the message. I have installed the theme, but now I will have to read the manual because I have received something other than I expected after installation. Perhaps I can achieve the expected result. My idea corresponds exactly to Demo No. 4 ie http://capethemes.com/demo/scroller2/ken/ Thank you.
Hello,
please check ‘Demo Content (XML file)’ chapter in theme documentation. There is described how to import demo content.and setup theme after import.
Thank you
Hi. Trying to activate the revslider plugin will cause an error: Fatal error: Uncaught Error: [] operator not supported for strings in /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/admin/revslider-admin.class.php(465): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/admin/revslider-admin.class.php(72): RevSliderAdmin->addSliderMetaBox() #2 /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/revslider.php(165): RevSliderAdmin->__construct(’/web/htdocs4/ha…’) #4 /here/is/path/into/mywordpress/wphoto/wp-admin/includes/plugin.php(1897): include(’/web/htdocs4/ha…’) #5 /here/is/path/into/mywordpress/wphoto/wp-admin/plugins.php(178): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /here/is/path/into/mywordpress/wphoto/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71
Can you please advise on how to make this plugin operational? Thanks. Jaroslav
Hello,
please submit a ticket to: https://dannci.freshdesk.com
Please include ‘Item Purchase Code’ and link to your site.
Thank you
Hello Dannci. I am very sorry to have to express my dissatisfaction. I bought the template almost a week ago, and I still do not have template making at work on my site. I have encountered several problems: First I had to ask for support because the embedded REVSLIDER plugin was incompatible with the latest version of wordpress. When the support sent me a new version of the plug-in, I found that this plugin has higher memory requirements on the PHP server, so I had to pay for my webhosting provider to increase the memory on the 256M server. The standard memory size is 128M. You will not know about this inconvenience before you buy a template. After I increased the memory value on the server, I found that an updated plug-in need to be registered, which requires a purchase code that does not match the purchase code I received when buying a template. Now I have been waiting for two days to support to tell me how to proceed with the new purchase code. I begin to feel like I’ve invested a fairly high amount, and the template may not be able to get me started at all. I hope tempate maker will solve all these inconveniences so that other buyers of this template are not as disappointed as I. I apologize for my disappointment, the template looks very nice, but I do not like now it very much yet.
