Dannci

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1592 comments found.

Hi, I was testing the demo for Scroller on my iPhone. When I click on Services (found in the menu bar), the page was scrolled to Services section. The thing is the menu bar got scrolled out of sight, so mobile users can’t navigate to other sections, unless they scroll back to top of the screen. There is also no “Top” button for users to jump back to the top of screen (in order to access the menu bar again). As such, mobile users had to manually scroll back to the top of the screen. This problem is not present on my PC, as the menu bar stays on top all the time. Any fix for mobile users? Thanks.

Hello,

every solid mobile browser has “scroll to top” functionality, just tap upper edge of the browser: http://prntscr.com/92ch66

Thank you

Hi Dannci team,

Google Maps hangs in my site (http://fuzztec.com/), frozen. Is it a plugin conflict ?

Hope you can give me advice ( I did set basic google HQ link back, but even changing address Links doesn’t change the ‘hang’.

Thanks already _

Hello and thank you!

You need to update theme to the latest theme version (2.2); here is how-to: http://themeforest.net/item/scroller-parallax-scroll-responsive-theme/4858606/faqs/20479

Thank you

Hello. Great theme! Question: where is that yellow bar at the top of the service blocks in demo scroller1 http://capethemes.com/demo/scroller1/ coming from? I cannot seem to get that to show on my site. I did import demo content. thank you in advance.

Hello and thank you,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hi, 1) when I click on portfolio in top main menu, I can see All my “projects” together, than I click on some categories but when I want to click on ALL again, nothing happend, it just refresh the page.

2) And also when I am at details of some project and I want to click on little arrow to go back to portfolio, it doesnt work. Arrow to previous and back project work. Do you know where can be the problem?

I got it! For next users: scroller/ general layout you need to Portfolio URL paste your URL from pages/portfolio

It repairs both problems.

Yes, it is necessary to set URL of portfolio page in admin panel.

Thank you

Hi there,

I’m satisfied with the look of the website. But the SEO capabilities are awful, I’ve been trying to sort it out for months and it does not work at all. Your theme is seriously restricting my business. I would like a full refund please.

David

I would be more satisfied if I could create pages instead of it being a ‘scroll’ website. However this does not even work. Try ‘page1’ on my website: http://www.liveroomrecording.com/

It wont link to the page unless you right click and ‘open in new tab’.

Why is this?

Hello Davic,

a) theme restricts nothing! From seo point of view is theme perfectly coded (valid HTML markup, proper HTML semantics). SEO capabilities and SEO settings (you are talking about) are plugin territory and have nothing to do with the theme. Please use some plugin.

b) please read ‘Homepage ‘Scroll’ Menu & Main Menu’ in documentation to learn how to link to other pages (in scroll menu)

Thank you

Is there a setting to make each section full height and snap scroll from section to section? Rather than smooth scroll, ideal to snap from one to the next section.

Hello,

sorry, this feature is not possible in this theme.

Thank you

Wordpress now has version 4.31 and I noticed this theme works only with 4.2 and lower. Would their be a 4.3.1 upgrade anytime soon? Also, when I load images to this theme, it is all a question mark? Can you help me or is this a wordpress issue? Thanks!

Oh, I forgot to type the website. www.jackinthephotobox.com

Hello,

Scroller theme is fully compatible with latest WordPress version.

Thank you

Hi,

Is there the possibility to translate the web with this template? If so, how is it done? I do not know how to do it.

Thanks you

Hello,

- if you need just translate theme, please read ‘Translation’ chapter in documentation;

- if you need to create multilingual website, you need to use WPML plugin: https://wpml.org/

Thank you

Hello, Is there a possibility to add a custom page in the homepage layout so when I click on the nav for that page it scrolls to that page? Regards,

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Is their an update for WordPress 4.4 compatibility ?

Hello,

theme is fully compatible with WP 4.4.

Thank you

Hi,

I have a problem when adding a menu option. When I add a link on the menu to an external website it doesn’t work. What happen?

Thanks!

Hello,

you need to add ‘external’ class for “outgoing” links. Please check out this setup in documentation.

Thank you

I received the documentation folder and I see anything about this question.I followed index of documentation and not working. I do not read anything to add a external class for outgoing links.

“Homepage ‘Scroll’ Menu & Main Menu” chapter from step 6.

If you won’t be able to find it, please submit a ticket to: https://dannci.freshdesk.com

Thank you

SERVICES BOX Hello!!

can me explain, how can i put an image or a text in the SERVICES BOX. I took the shortcode of services..i went to my SERVICES.. and I dont know where can i write or put an image. I have only a EXCERPT .. I cant do anythig..

Thaks..

On teh documentation files theres no explanation

Hello,

sorry, but ‘services’ custom posts are just mini-posts. It is possible to use FA icons and plain texts only.

Thank you

WP 4.4 fucked up my slider, and downscaled the slider images to 1024 width. I downgraded WP to 4.3.1, and now everything is ok.

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hello, I want to ask. If I want to install multi-language such as WPML in this theme, is it supported ?

Hello there,

yes, you can use WPML plugin with Scroller theme.

Thank you

Hello, I have just installed essential grid but the shortcodes are not working on my site: http://cosse.henkinteractive.com/?myportfoliotype=work It is in maintenance mode right now but use these protocols to view. username: ess-grid-author password: ess-grid-author

I forgot to mention that I am Essential Grid with the Scroller2 Theme.

Hello, answered via ticket. Thanks

Nice work of theme and the doc.

Hello, I want to change the “original slider” to the “revolution slider” in the home page.

Is there any directly function for changing in the admin? If no, I may edit the html file ? do you have any suggestion ?

Hello and thank you,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

The scroll menu on my site: http://cosse.henkinteractive.com/ works in desktop mode but in mobile mode, it’s hopeless. What could be the problem?

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hi,

I’m having troubles with the quality of the main slider. I am uploading a “featured image” with the recommended size (1900×1300 +) However, the words in the photo are blurry once uploaded to the site. The words are a vector text straight out of photoshop (it is not simply another image stretched within the photoshop file). The image looks clear until uploaded, does wordpress (or the template config) compress images once they are uploaded?

Thank you for your help,

Justin

My url is: learn2fit.com

Also, regarding the icons from “Font Awesome”. I noticed the coding is a little different on the site. For example, your documentation says “fa fa-tablet” (which works) but when I try their code “icon-tablet” it does not work. I am mentioning this because I cannot get the food icon to work (). Thanks for the support.

Hello,

could you please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

hello, how can i put a font that i want? I tried to do this by reading the documentation, but i saw the web on an other pc and the font is not there. Thanks

Hello,

please submit a ticket to: https://dannci.freshdesk.com Please include ‘Item Purchase Code’ and link to your site.

Thank you

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