1142 comments found.
Hi I’ve been using Search & Go since 2016 and now have an issue because the theme is not compatible with PHP 8.1, which is now the standard for Wordpress and hosting companies are not providing support for websites that havent been upgraded to PHP 8.1.
Since this theme hasnt been updated since 2019, upgrading to PHP 8.1 causes issues with the site.
So my question for you is what’s the latest version of this theme? I’m currently use v 2.1
Also, when is your next update and do you plan to include PHP compatibility in your update?
For context, here’s the PHP error
PHP Warning: Use of undefined constant REQUEST_URI – assumed ‘REQUEST_URI’ (this will throw an Error in a future version of PHP) in /home/wp-content/themes/search-and-go/functions.php on line 73
Hi there,
Could you please try to use PHP 8 since it will work well, as well as the theme will be updated and compatibility for latest PHP will be added in the future.
Thank you for your patience and if you need any assistance you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
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After 4 months since your latest reply, I dare to ask if you really plan to update your theme. I would like to use it for a new client but it is abandoned there is no point in doing so. Please reply.
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. Anyhow, the theme should work correctly on latest version of WordPress and you should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Will this theme be updated to be compatible with the latest Wordpress and Woocommerce versions?
Hi there,
Thanks for taking an interest! The theme will be updated as soon as possible and our team is working on updating all our theme at the moment.
We can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
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Is it possible to import location list from a Google Maps Scraper result file?
https://outscraper.com/google-maps-scraper/Or maybe is it possible to integrate an API for importing location data like Outscraper Google Maps API?
https://outscraper.com/google-maps-api/Hi there,
Thanks for taking an interest! Please understand that we have not tested this nor can we guaranty integration with outscraper API.
Thanks for understanding and let us know if you have any additional questions.
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I’m about to make a website for a property management company.
The company takes on properties for clients, and rents them out.
I’m looking for a client portal / booking system where if a client wanted to use their property, then they can login to a dashboard and block out dates on the calendar whenever they need to.
The client can also monitor their upcoming bookings online.
property can be booked for daily ,or can be rented minimum for a week or month
So there will be more than one hotel owner, who can login, see their bookings and then reserve dates.
will payment come to property management company or we can configure clients details for booking done for their property ?
Can this theme/plugin do this?
Hello,
Thank you for reaching us!
Unfortunately these are not features of this theme. You can perhaps check some of our hotel themes in this link.
Support
Elated Portfolio part of
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Hello, can I check the best way to integrate listing with booking and payment gateway?
Hello,
You can try to achieve this with some 3rd party plugin, however, we cannot give you an exact recommendation since we haven’t tested such plugins with the theme and we cannot guarantee their compatibility and that everything will work as intended. Thank you for understanding.
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Can users view all the items they have bookmarked on one map?
Hi there,
You can view the user dashboard and how the site look for users, with the following credentials (you can sign-in directly from the front-end)
User: Test
Password: Test
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I can’t log in with Login and Password Test
Hello,
Please clear browser caches and try to log in once again with the following credentials:
User: Test
Password: Test
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hi, do i still need plugin “Enable jQuery Migrate Helper” to make the theme work better now?
Hello,
Thank you for reaching us!
We included compatibility with WordPress 5.8.1 in the latest version of the theme – check the change-log here/a>, so if you update theme and plugins to the latest version, you don’t need to keep Enable jQuery Migrate Helper plugin active.
If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Hope this helps!
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Do I have to pay extra to use the booking (for opentable) feature? Or i have to paying extra for any feature? Also, I’ve only used Elementor page builder before, will I have difficulty using this theme?
Hello,
Thank you for taking an interest!
We’ve implemented an ‘open table’ system http://www.opentable.com/, so restaurants owners are able to add booking functionality to their listings. You need to create an account within the open table service and get the ID number. More info can be found here:
https://help.opentable.com https://restaurant.opentable.com/Please note that this theme comes bundled with WPBakery page builder, and we didn’t test Elementor with the Search & Go theme, feel free to check this link for more info about using WPBakery.
If you have additional questions, let us know.
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Hi, does it compatible with Woocommerce Version 5.9.0?
Hi there,
Thank you for reaching us!
The theme is compatible with Woocommerce Version 5.9.0.
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Hi, widget page no working, it shows “The “eltd_social_icon_widget” block was affected by errors and may not function properly. Check the developer tools for more details.”....etc. pls check https://prnt.sc/1yrx39k Pls advise how to fix it, thanks
Hi there,
We are well aware of certain issues which surfaced after the WordPress 5.8 update rolled out, and we are doing our best to release the fix for this issue as soon as possible. Thank you for your patience and understanding.
You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.
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Hi there, hope you are well i have this issue details page not working (single page) Thanks
Fatal error: Uncaught Error: Call to undefined function SearchAndGoElated\Modules\Shortcodes\SocialShare\search_and_go_elated_addslashes() in /home/tourtmyk/tourauthentiquedumaroc.com/ecovoyage/wp-content/themes/search-and-go/framework/modules/shortcodes/socialshare/social-share.php:163 Stack trace: #0 /home/tourtmyk/tourauthentiquedumaroc.com/ecovoyage/wp-content/themes/search-and-go/framework/modules/shortcodes/socialshare/social-share.php(134): SearchAndGoElated\Modules\Shortcodes\SocialShare\SocialShare->getSocialNetworkShareLink(‘facebook’, Array) #1 /home/tourtmyk/tourauthentiquedumaroc.com/ecovoyage/wp-content/themes/search-and-go/framework/modules/shortcodes/socialshare/social-share.php(102): SearchAndGoElated\Modules\Shortcodes\SocialShare\SocialShare->getSocialNetworksParams(Array) #2 /home/tourtmyk/tourauthentiquedumaroc.com/ecovoyage/wp-content/themes/search-and-go/framework/lib/eltd.functions.php(1241): SearchAndGoElated\Modules\Shortcodes\SocialShare\SocialShare->render(Array, NULL, ‘eltd_social_sha…’) #3 in /home/tourtmyk/tourauthentiquedumaroc.com/ecovoyage/wp-content/themes/search-and-go/framework/modules/shortcodes/socialshare/social-share.php on line 163
Hello,
Thank you for reaching us!
Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Do you have this theme in HTML only.. not wordpress?
Hi there,
Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Thanks.
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last update was 14 November 20? its correct?
Hello, Thanks for reaching out to us today and I hope that your day is going well!
Yes, that is correct. You’ll need to understand that we have developed many themes and that we need time to update all of them.
This won’t cause you any trouble, since the latest theme version is fully tested before the release. As long as you install the latest version of the theme with the latest supported versions of the theme and bundled plugins, everything should work fine.
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Hi there, hope you are well! My support has expired, but wanted to see if there was an option to select multiple categories. I can’t seem to see it anywhere. Thank you for your time.
Hello,
Thank you for writing in 
We have checked the local installation of the Search&Go theme, and we were able to add multiple categories to the listing item https://prnt.sc/19i8vqt https://prnt.sc/19i95x9.
If this is not your question, please provide us with more info. Thank you
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Hi how do I fix the map it got Sorry! The error message says – Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
Hi there,
Please check this article on how to setup your Google Map.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello First really nice work!
I have a question, is it possible to sending email notification based on postcode?
More explanation:
We want to build a system for window cleaning services. Companies register and provide a zip code where they have services.
Users can post a job description is sent to all company within that postcode. The companies in the same postcode area received the job and can accept it or rejected, and the first person who accept get the job and customer’s contact details to make further arrangements with the customer.
Thank you
Hi there,
This options is not available within our theme. You can try finding a plugin to help you achieve this, but we can’t guarantee it will work.
Let us know if you have any additional questions.
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Hi I wish to report a bug for the newest version of this theme, where can I send you the video so you can see the bug issue?
Hello there,
Thank you for reaching us!
Please contact us through this email, include your purchase code in the email, and our support agent will check this and assist you further.
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Ok thanks my ticket number is 113977, I am still waiting for a response, I am having a similar issue to user ThemesCampus comment as no listings are appearing on desktop . There’s also another issue with the Submit New Listing page
Hi there,
Thanks, we do see that your request has been responded to so for further assistance please continue the conversation with our support team.
Thanks.
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Is it possible to create a listing:
1. with multiple locations?
2. without any location?
Hello there,
Thank you for taking interest in our theme.
1. Only one address can be added for a single listing ( please see screenshot ).
2. It is possible to leave out the location.
If you have any additional questions please let us know.
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