Crumina

Crumina does not currently provide support for this item.

726 comments found.

Hello,

From yesterday I experience a problem with the metro visual builder. When I try to edit a text module, the “content” section inside is missing and it’s not vissible. It’s not only on the text module, but in every module where you can see “content” section. For example into the CTA module as well.

MVB_Problem
cloud based image processing

I think the problems comes from a WMPL Plugin that I am using for multy language. I uninstalled all plugins and 1 by 1 saw that the WPML plugin is the issue. Both the plugin and the theme are with the latest updates. Anybody has a clue what is going on?

Cheers, Stan

Hi Stan,

There is no such issue on our end. Please, submit a ticket at our help desk and provide us with link to your site, your WP login credentials and FTP access data. We will check youru settings more detailed.

Thanks!

Best regards, Crumina

Dipixel

Dipixel Purchased

Hello! Do not see the blog post I Disable the template, and can be seen, but with it activated, individual posts are not seen

http://rains.es/blog/jornada-tecnica-piscinas-de-verano-mantenimiento-gestion-y-control

Hi,

We can’t tell you for sure what is causing the problem. But we noticed that you use an extremely old theme version 1.5.5. We recommend you to update the theme on the first turn. If it doesn’t solve the problem, we will need to take a look at your settings and code. Since you have renamed the theme, automatic updates are not available for you. Please, email us to info@crumina.net and we will send you the latest theme version back.

Thanks!

Best regards, Crumina

naplazz

naplazz Purchased

Hi, are you going to update this theme for woocommerce 3.0?

Hi,

Yes, of course, we plan to release update with woocommerce 3.0 support in the nearest time.

Best regards, Crumina

The template image shows that this as Version 2 yet having purchased it, it is only version 1.9 – not even version 1.9.6, which is the latest version shown in the Changelog. Also, I do not think this is compatible with PHP 7, as it crashes Wordpress to a white screen of death as soon as it is activated and the only way back is to delete the theme folder via FTP so WP defaults back to TwentySeventeen! I am not very impressed so far and unless this is sorted, I’ll be asking for a full refund.

Hi Nigel,

We replied you in the ticket and attached the latest theme version. It must work with PHP 7. Sorry for inconvenience!

Best regards, Crumina

Thank you, that is excellent customer service. I will check the ticket and download the update. Best wishes, Nigel.

BINELAYE

BINELAYE Purchased

This comment is currently being reviewed.

BINELAYE

BINELAYE Purchased

Hello, I buy yesterday the theme but as soon as I activate it puts the site blank and I have to rename the file by ftp to have the default settings. What is the problem and also I have the message themeforest-5681032-second-touch-powerful-metro-styled-theme ==> The style sheet is missing. I have the second touch version 1.9. I’m stuck and I can not figure out the solution. What do I have to do. I download the theme several times but it is the same problem.

Hi,

It seems you are trying to install the entire theme package instead of just installable secondtouch.zip archive. Please, follow theme installation tutorial here https://crumina.net/submit-ticket/

Thanks!

Best regards, Crumina

BINELAYE

BINELAYE Purchased

hi, I only install the second touch folder. The installation is good to pass but as soon as I activate the theme the whole site on page. I have more access to my administration page.

Hi,

Could you please send us to info@crumina.net your website URL, your WP-admin login and password and FTP access data? Our coders will check your code and will try to help you.

Thanks!

Best regards, Anna

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