great customer support
110 Reviews
by Lesa1 2 years ago
Everything is great with that theme. Customer support is perfect. I recommend this theme.
The best theme ever, Looks professional and super easy to optimize. Great support!! i highly recommend this theme and customer service !!! Thanks
Awesome template, very easy to customize. I've been using this since 1.8 was the newest version. 2.3 is even better and just as smooth to workthrough. I really like that we now have sections and we can build our own megamenu without using a pre-built theme. Flexibility is great!
There are multiple options for stating the "main reason for our rating" as we write this honest review, such as design, documentation, code quality, feature availability, customer support. We want multiple checkboxes for this, not just a dropdown as singling out one main reason is hard. There are soooo many reasons you should invest in this theme.
We've been working with it for a far few months, and it's honestly awesome and we've tried a lot of others. Its clean codes, well throughput, packed with useful and easy to use features, the documentation is as clear to follow as the features are to implement, and it really is a theme that you can customise to your heart's content. Not least as they have taken time to give you free tools to work with to get the most out of the theme.
Not only is this, in our opinion, one of or if not the best theme out there, but the team behind it also have "got your back" if the odd bug develops as you work with the theme. They're responsive, super helpful and deliver!
We highly recommend you stop reading this review and make an investment in this theme right now, you will not be disappointed. We're not, one of the best things we've done so far in developing our new site.
ENJOY THIS THEME!!!
Awesome customer support, this site comes with a bunch of features, it can take time to go through it all, but it is well worth it!
Great customer support, worked fast to fix my issues. Great theme. Would recommend it to anyone with a fashion store.
Looks complete with all options available for the store.
All the best to all team!
There should be more banners and option to upload own banners to edit.
Support is A1, my mistake didn't realize the staff invite wasn't sent, but since then all has been great and support has been amazing, thanks again :)
Author response
You are welcome! :)
I spent about 3 days testing the top downloaded Shopify themes on themeforest...Seiko wins!!! This theme is absolutely stunning and the way items are located for easy viewing in the cart is awesome! This theme is well done...and well coded...every feature advertised has worked and making changes has been flawless. Very fast and responsive! THANK YOU BIGSTEPS!!!!
Thanks