Hi there,

We advice you to use PHP 8 until the update is released and full compatibility with 8.1 will be added.

Thanks for understanding and let us know if you have any additional questions.

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Hello,

The theme is supported and it will be updated, however, at the moment we don’t have an ETA when the update will come out.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or, if your support has expired, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest! At our themes website demo you do have all different homepages that comes included within the theme http://sekko.qodeinteractive.com/

Feel free to check our themes documentation: http://sekko.qodeinteractive.com/documentation as well as we are here if you have any further assistance.

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Hi there,

Thanks for taking an interest! You can use it to showcase your categories yes. However, you should know that the theme has a default dynamic category page https://sekko.qodeinteractive.com/portfolio-category/my-artworks/

You also should know that you will be able to recreate this layout when you build your portfolio single page by adding a custom portfolio layout where you will add a portfolio list shortcode.

We hope we did not misunderstand you on this one and do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Yes you will be able to add, remove or rearrange the elements on the home page to suit your needs.

If you refer to custom CSS and JS there is always room for this if you wish that as you can add custom JS and custom CSS within our theme options. Do let us know if you have any additional questions.

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Hi there,

Thank you for taking interest in Sekko!

Unfortunately, no, Sekko doesn’t have such elements.

Let us know if you have any additional questions.

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Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

The theme is compatible but please read this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi, the images of the Instagram posts on my homepage still disconnect and are not displayed (Sekko Masonry Gallery). I have wordpress, theme and all plugins updated to the latest version. And I connected my Instagram account from “Sekko Options”> “Social Networks”.

I repeat that also in your demo “Main Home” (Gallery 29) the instagram post is disconnected. How to solve the problem? It’s a BUG!! I can’t open a ticket because my license has expired, but this is a malfunction of your theme.

Please, help me!

Hi there,

This issue comes from Instagram itself. Our devs are working on a solution at the moment. Alternatively you can try using this plugin to connect with Instagram https://wordpress.org/plugins/instagram-feed/

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thanks a lot for your answers. About category filter, is that possible to add one like on this page : https://sekko.qodeinteractive.com/portfolio/standard/ but on the main home page ?

I mean with the frame, the media grid of the “main home” model

Hi there,

Yes, you can enable category filter on your portfolio list that is on the main home as well. The category filter option is available within our portfolio list shortcode.

Do let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

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Hi there,

Thank you for taking interest in Sekko!

Unfortunately, no, you can play video only by clicking on it. There is no option to display images in the lightbox when you click on them. You can add a video background on the row element.

Let us know if you have any additional questions.

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nevermind i found it !

Hi there,

Glad you managed! If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

In Sekko Options > Side Area you can set the color of the SVG path https://www.dropbox.com/s/2yp1x9h1o5lqdyx/Screenshot%202020-08-06%2012.00.52.png?dl=0

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! Yes it is for sure compatible.

Let us know if you have any additional questions.

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Hi there, Thank you for reaching us!

You should know that you do have the Global Options for header which will be applied to all the pages, but you also have the header options on pages, portfolio single item as well so possibly this is set differently. So please check your portfolio single settings. If the header options are set here it will overwrite the Global options.

If you still encounter issues and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.

Support Select Portfolio part of Qode Interactive

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Thanks. Ticket has been submitted

You’re welcome.

Support Select Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest in our theme! You are for sure able to add a Slider that will look like the page you have provided as an example, as well as you are for sure able to add both video content or video background to your slider.

Also you will be able to add our Portfolio list shortcode to that page. Do let us know if you have any additional questions.

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Hello,

Thank you for reaching us

Here’s the article that covers this subject and you’ll find it helpful:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002244817-How-To-Solve-The-Sorry-No-Posts-Matched-Your-Criteria-Error

If you have any further questions, please submit a ticket on our helpcenter and one of our support agents will assist you.

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