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Can anyone tell me if this theme is any better now? I really like it but read so many bad comments and so many problems with it, not to mention it seems the customer services is quite bad, waiting for days to get things fixed. Want to purchase it but not feeling very confident in the author.
Yes our theme is better now. We always update this theme. You can check demo site. Thank you!
I have a question about the licences. I want a template that is owned by the company where I work. But I don’t understand the difference between the Standard License and the Extended License.
I also have the doubt if the Standard License is handled monthly or annually?
You can refer to the document: https://themeforest.net/licenses/faq#main-differences-licenses-a. Thanks!
Hi, I am still awaiting support reply to my ticket.
Ok. We replied in your ticket. You can check. Thank you!
Hi, the live preview of this theme is not working. I am stuck on the loading page.
oh no it works well: https://prnt.sc/AM-jQCohhE-Q. You can check again. Thanks!
Hi, I have installed your theme on my staging website (on my domain). Now I would like to publish the site on the final domain (Client domain). But I can’t find any way to disconnect my purchase code from my current domain …. Could you please do something. It is urgent
We replied in your ticket. You can check. Thank you!
I have changes the footer content in footer section but it don’t show up can you please tell what is the issue https://pasteboard.co/D6p9JrIvkrER.png
to edit the footer: We build the footer with Elementor so please custom like:
1 Go to Elementor -> settings and set up like https://prnt.sc/neklRkIfmHI-.
2 Go to Footer tab -> select the footer layout and perform custom:https://prnt.sc/9axBLIaeJRgz and https://prnt.sc/w9frUGyCOSJq.
Hi Screenshot is not availble
You can make follow the step above:
2 Go to Footer tab -> select the footer layout and perform custom:https://prnt.sc/9axBLIaeJRgz.
Hi, bought the theme but can’t change the hotline email. It still shows Sekure@cmssuperheroes.com after saving the chnages I made to the email.
I submitted a ticket and it’s like the support page is even down… Will I be covered for all these times your support page is down..?
Please go to Page -> click edit page and change it in Page Settings: https://prnt.sc/epdHDUJLSRfW and https://prnt.sc/7etlw9FsAYlY.
If you can’t make it, please contact us via email: email@example.com.
I installed your theme. But your theme is not useful and I have problems with its mobile image and logo sizing. I want to give back.
Could you help ?
Please check our replied in your ticket. Thank you!
Elementor Core Theme Plugin will not update/install rendering the theme useless and completely broken, this needs fixing asap as i have lost 40 hours editing time
Installation not working well : I install the plugin sekure myself and i can’t activate the licence and install demo content. I created a ticket ##2967913. Can you help me please because i m blocked ?
We checked and replied. You can check. Thank you!
Looking at buying Secure CCTV website, but some items are not loading on home preview on Themeforest. I’ve check on multiple devices and browsers, is there an issue with the site at the moment? It’s the main banner and categories, and case studies graphics not loading?
Ok. Thanks for your feedback! We will check and configure it in right now. Thank you!
Thanks for the quick reply! If you could please let me know when it’s previewing correctly again on Themeforest that would be great.
Pre purchase question, have the install issues been resolved?
Yes, it solved.
If you need help with anything, please create a new topic at our support forum https://cmssuperheroes.ticksy.com/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problems.
Hi, Purchased, installed like a dream, a banging theme, 5 stars all the way
Your Online Documentation does not match with the theme at all: https://doc.cmssuperheroes.com/wordpress/sekure/
I just purchased and was setting up the theme and demo but it seems it had got error while installing your CMS portal Plugin – https://prnt.sc/23zqwld
Please fix it on immediate basis.
Sorry but we can’t see your image.
Sorry for the late reply!
We replied to your ticket. Please check.
Are we done with the demo and installation? It’s again been more than 20 hours and haven’t heard from you yet.
I just checked you imported the demo but whole layout is broken with missing sections. Can you please make refund as I am not satisfied with your support and services.
If You guys cannot fix a simple theme that is your own built, better to process my refund request as I can wait 3 days to get simple things fixed.
We imported demo data for your site but we get some troubles, please check the detail in the ticket. Thank you!
Congratulation, best of luck with sales
Awesome work! Good luck!
Great Work,Congratulations GLWS
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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