FRESHFACE

FRESHFACE supports this item

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1056 comments found.

Ravits

Ravits Purchased

Hello special team,

today i try to edit some minor written info on my home page, however, after save it its direct me to empty page – a 404 page.

i decide to update the visual composer. so i 1 – deactivate visual composer & delete it. 2 – download today the latest template file version 4.7 3 – install it 4 – activate VC again

Yet its not update for the latest version.

So i delete only VC plugin and install it again, sadly its not allow me to update it for the latest version.

A side the VC, now with the new template version my website not appear correctly, i work with WPML plugin (6 language) and the footer get into big mess, the content appear in different directory: Spanish content appear in English, France in Russian etc’....

So i get back to the earlier Sentinel 4.1 version and everything looking great in terms of presenting the content! i decide to stay with this version for now and try to install again VC in order to work properly. Again, the VC not update and i can’t work with it.

Few months ago we had the same problem and i go step by step after your direction but no succeed. It became to that you fix it with your MAGIC TOUCH :)

I need your help to solve it.

Sincerely, Ravits

Hi Ravits!

Please send us your WP login via email freshface.support AT gmail.com

Thanks and cheers!

—FRESHFACE

SUPPORT TOOLS

Ravits

Ravits Purchased

I sent you an e mail with the information,

Thanks for the way you handle this manner and your super professional approach. This something to admire :)

Waiting to you….

Sincerely, Ravits

Ravits

Ravits Purchased

Dear Fresh Face,

One week ago i sent you all the WP login information via email freshface.support AT gmail.com. even when sent you a second e mail, I didn’t get an confirmation reply from you. Can you tell me if you got it right, are you working on this problem and what the status?

sitadi

sitadi Purchased

Hi, Is the theme ok with WP 4.7 ?

Hi sitadi!

Yes, Sentinel theme is compatible with WP 4.7.

SUPPORT TOOLS

hi i cant Full Demo Content Install pls help me

Ravits

Ravits Purchased

Dear Fresh Face,

Continued to our correspondence 2 coments above, yet i didnt get any message from you.

2 week ago i sent you all the WP login information via email freshface.support AT gmail.com. even when sent you a second e mail, I didn’t get an confirmation reply from you. Can you tell me if you got it right, are you working on this problem and what the status?

My work is stuck since the problem appear.

Please get back to me.

Sincerely, Ravits.

Ravits

Ravits Purchased

What happen with you guys? Are you live?

Ravits

Ravits Purchased

Dear Fresh Face,

We are more than 3 weeks after, more than 5 e mails i sent you weeks ago via all your support channels, take in your claim “Most tickets are answered within 2 hours if we are in the office, the rest will be answered first thing the next day.”

Reading your Profile information just make it worst.

Yet i didn’t get any reply from you!

Ravits

Ravits Purchased

I dont know what to think about you & how to to become more efficient with you… month ago – Since the very beginning i ask if i need to renew my support – your answer was “to send you all the login information via the e mail.” What going on hear guys?

I have a website build with de Theme Sentinel. I’v had the theme customized. I am very sattisfied about the theme, but now I understand that de website will not work anymore within weeks, because of the fact that my provider is changing from PHP 5 to PHP7 definitely. What I would like to hear from you: Will buying a new version of the Theme Sentinel bring the solution and make my website work again as it is supposed to do with PHP7? Thereby I mean: Can I install a new version of Sentinel on top of the old version I’ve got right now, with keeping the customization done to the theme in tact? I hope you can answer my question for me. Thanks for your time to give an answer.

Ravits

Ravits Purchased

Dear FRESHFACE.

I Solve the problem on my own, as for now i dont need anything from your side.

just wonder what happen that you disappear in such way and keep such silence… it will be great to get an explanation regards it.

Sincerely, Ravits.

Looks like the theme is not fully compatable Wordpress 4.7.2. Somehow categories got deleted and not be able to put them back. When I downgrade to WP version 4.6.3, everthing is working fine. Hopefully this issue will be picked up soon by the template developers

wenno

wenno Purchased

Hi there, I have purchased Sentinel and am registered in support but do not have full access to leave this issue to be resolved in the forums:

I updated to the latest version of Sentinel from v2.0 and have no access to the theme options – the navigation items are showing but no content to edit or adjust in the theme options. I have tested for conflicts by deactivating plugins but the same issue remain?

I will send through login details to have this resolved

Regards

Peter

demo error !!

Presley

Presley Purchased

Is this theme no longer supported entirely now? Numerous issues have been noted about this theme and recent PHP 4/5 incompatibilities from deprecated code, but zero response from the author. Site will no longer function at all (front-end or wp-admin) under any version at the moment. Please advise.

Seems these guys have disappeared!!

Hi! Live preview is not working…

Hello, The contact form is not working now. I tried out several plugins including contact form 7. Not working at all. When I tried contact form 7 the website goes to an error page. WHY? Then I updated the wordpress and all plugins then tried. The same situation is going on and the visual composer got issues. That is not loading. Then how can I edit my pages. Kindly give me solution for these issues. I want a working contact form in the contact page and visual composer should be working asap. Thank you for the consideration and let me know the answer here or send to jeeson@dreamnetz.in.

i have 404 when i try to change something today i try to edit some minor written info on my home page, however, after save it its direct me to empty page – a 404 page.

ALSO THE __MACOSX Stylesheet is missing.

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