cmsmasters

cmsmasters supports this item

Supported

This author's response time can be up to 2 business days.

40 comments found.

Hello ,

I am having issues in plugin license , where i can find key for update plugin like

1. Layer slider 2. Rev slider

http://apetrail.com my live URL , you can some plugin stopped

send me your support email

ticket sent to you

We received your request, its number is #26440, our support agent Alex has already responded to it, please check your inbox and Spam folder.

Kindly let us know if the reply is received. Thank you!

Hi. Can the homepage be set to display the blog only? Thank you.

Hi, thanks for contacting!

Sure, you can modify content according to your requirements, fot instance, adding only the Blog shortcode to your homepage.

Please check this video demonstrating how easily shortcodes can be managed. It’s taken for another product from our portfolio, but general idea for SEO Business is the same.

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

Where is home-2? It didn’t import with the other demo data.

Hello, thanks for contacting!

The matter is that the “Home 2” was created recently and yet is not available on the Themeforest, we’ll add it to the main archive as fast as possible. Appreciate your understanding.

Could you please submit us a personal request here with your WordPress admin login and link to the site? Our support agents will be happy to set it for you.

Thank you!

I need “Home 2”. Where is it?

Hello, thanks for contacting!

We received your support request, its number is #27538, our support agent Kate has set for you Home 2 page and responded to your request, so please check your inbox and Spam folder.

Kindly let us know if the reply is received. Thank you!

Hello! I cannot see page with case. They all return 404. Can I see it?

Thanks for contacting!

We were experiencing a server issue, it is now eliminated. All websites should be accessible now. Excuse us for an inconvenience, and thank you for understanding!

Hi, amazing theme. I have one inquiry does changing the direction to (RTL) for this theme is available?

Hi, thanks for asking!

Sure, RTL languages are supported! The theme has ready rtl.css file, which is used, when RTL language is selected for the website.

Kindly let us know if you have any further questions. Thank you!

My ticket is still unanswered, why so long? The site is not working. Request #30342 my url: http://seobesten.com/

Hello, thanks for contacting!
Please note, that response time might be up to 2 business days, though we surely do our best to reply to the requests as fast as possible.

Thank you for the ticket submission, we received your request, and our support agent Kate will take care of it.

Appreciate your patience and understanding. Thank you!

Hi, How Can Change The logo position in the Responsive design because when accessing the website with mobile the logo is in the center.?

Hi, thanks for contacting!

The matter is that logo position on the mobile is presupposed to be centered, you can check how it is displayed on our demo. Changing its displaying requires serious theme customization which is beyond our support policy, appreciate your understanding.

Thank you, should there be anything else you wanted to ask please do so!

Zip file is missing the style.css file! Hope support can get back to me ASAP

Hello, thanks for contacting!

Our support team works Monday to Friday, that’s why we didn’t get back to you earlier. Appreciate your patience and understanding.

As we can see from the error, you tried to install the whole archive downloaded from Themeforest, with all the documentation, demo content, etc. and that’s not the proper way for theme installation. Please unpack the archive, find How-To in Docs folder (that’s index file, open it with your browser) and follow the instructions carefully. You’ll need to upload exactly “seo-business” archive, if you’re installing theme via dashboard.

In case you’re still experiencing any problems with the installation, please don’t hesitate to contact us directly for personal assistance. Thank you!

Hello guys ! How are you. I have a little trouble. When i try to add the php codes at the end of the .htaccess file, the server shows a 500 internal error. I’m using 1and1 actually. So how can i proceed please?

Hello, thanks for contacting!

Some servers don’t allow to implement any changes in .htaccess, but still the theme can be successfully installed even without edits. We’d advise you to proceed without changes.

Please keep us informed about the results. Thank you!

Hello! We bought template https://themeforest.net/item/seo-business-seo-social-media-marketing-wordpress-theme/17623703 and activated it on http://ddapp.myapp.com.ua/. But its out test domain. After development, we moved the site to the primary domain http://ddapp.biz. How to transfer a license to primary domain name? visual Composer does not work now.

Hello, thanks you for contacting!

The issue you have is a specific one, in fact the Content Composer should function correctly after it is installed and activated on the site. We’d really appreciate if you submitted us a ticket here so that we could take a look at the issue from your end. Please make sure to add WordPress and FTP credentials and the link to your site.

Thank you!

Hello, thanks for contacting!

We received your request, its number is #32057, our support agent Alex has responded to it, so please check your inbox and Spam folder.

Kindly let us know if the reply is received. Thank you!

How does your content composer compare to the visual content composer? Can I see it?

Also how does the immediate seo score look?

Hello, thanks for contacting!

Visual Composer (Page Builder by wpbakery) isn’t included in the theme package and we can’t guarantee its compatibility with SEO Business, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.

For the demo we used our own Visual Content Composer with a huge custom shortcode collection. Please check this video demonstrating how easily shortcodes can be managed. It’s taken for another product from our portfolio, but general idea for SEO Business is the same. We’d also kindly advise to check other videos under Features menu item to see other composer and overall theme options. Our customers usually use exactly Cmsmasters’ Content Composer, as they are absolutely satisfied with it.

The theme has optimized code and structure, for more advanced options we advise our customers to use Yoast SEO plugin which is completely compatible with the theme.

Kindly let us know if you have any further questions. Thank you!

gpoveda

gpoveda Purchased

Hello Guys! I bought template and I would like to know how I can add my own icons, I found a css file named fontello.css, but I dont understand how works it.

Could you explain me please how i can add my own .jpg icon?

Thank you very much.

.cmsmasters-icon-speed:before { content: ’\e814’; } /* ‘’ */

Hello, thanks for contacting!

Please submit us a personal request here and we’ll provide you with the instruction for custom icons adding.

Thank you!

gpoveda

gpoveda Purchased

Hello again guys,

Thank you very much for your quick response.

Nice, I will submit a personal request for instructions about customize icons adding.

Im sorry, another question please:

Could you please provide to me a copy of the template / page edited / used for home-2: http://seo-business.cmsmasters.net/home-2/ ?

I could not find it into the exported demo content.

Thank you very much

Thanks for your reply!

Sure, please specify your request in the support ticket, and our agents will be happy to help you with the homepage setup.

The matter is that this homepage version was created recently and yet is not available on the Themeforest, sure we’ll add it to the main archive as soon as possible. Appreciate your understanding.

Thank you!

Does it support TRL language (arabic language)?

Hello, thanks for asking!

Sure, RTL languages are supported! The theme has ready rtl.css file which is used when RTL language is selected for the website.

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

When I (or a user) click the heart icon in blog posts, portfolio projects, etc, it only lets one user count and shows 1 next to the heart. It doesn’t keep counting each click. Sometimes it even says “Stop!” when you click the heart icon.

Hello, thanks for contacting!

The issue you’re experiencing is exactly a specific one, that’s why deeper investigation is required. We’d kindly ask you to submit us a personal request for the deeper consideration. Please make sure to add WordPress and FTP credentials to the ticket. Besides we have to inform that according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please provide a code that verifies your purchase of the extended support. Appreciate your understanding.

Please also make sure that you are using the latest theme version 1.0.5. To update the theme just download the newest archive from the Themeforest, unzip it and upload the new theme version on your server (please make sure there are no nested folders). You can rename the theme you used previously (for example, adding “-old” after the theme name) – in this way the old theme will be backuped on your server.

Thank you!

Hello, I recently installed this theme on my site, along with the demo content, following the directions in index.html. Everything appears to be imported except the home menu does not display on the page. Please help. Thanks!

Hello, thanks for contacting!

We’d really appreciate if you submitted us a ticket here so that we could take a look at the issue from your end and help you. Just please make sure to add all the needed credentials to your ticket.

Thank you!

What would I need to edit to make the mobile header responsive menu move to the right of the logo instead of underneath it? Logo on the left, menu on the right.

Hello, thanks for contacting!

The desired result requires some custom coding, if you contact us via a personal ticket, our support team will investigate the possibility of implementing the needed changes for you – http://cmsmasters.net/support

*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.

Thank you!

Hi, I need all the content which is in the demo. It was the only reason I bought this theme. I need the sections as in the demo, I will replace it with my own content. Please respond ASAP.

Hi, thanks for contacting!

The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site. You can find this file in the Demo content folder you downloaded from the Themeforest.

Please note, that all the images are not included and are substituted with placeholders, as according to our license we can’t redistribute them. Please install the WordPress importer plugin, then proceed to the Tools-Import-WordPress, upload file and import. You’ll need to import the Content itself and the theme settings.

The sliders are imported separately, so you need to install the slider plugin and import the slider sample file. The theme comes with a demo slider content import file. After you import it, you will have the same slider as we have on our demo, except that the background images will be absent and you will need to add your own instead. Our license does not allow us add background images to the download package, but all the other slider elements and settings, including timings will be imported.

The theme documentation contains rather detailed instructions concerning the demo content import (you can find it in the DOCS folder you downloaded with the theme archive – please open index.html file in any browser)

In a case you experience difficulties with the demo content importing, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you with the theme set up.

Thank you!

How can I hide the scroll to top button?

Hello, thanks for contacting!

To remove this button please add the following custom css code to the Theme Settings – Elements – Custom codes tab:

#slide_top {
    display: none!important;
}

Thank you!

*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.

by
by
by
by
by
by