270 comments found.
Google Page Speed Insights error: 1. Buttons and links do not have an accessible name. 2. Image elements do not have explicit width and height
How can i fix this ? tx
The mobile responsiveness slider seems to be out of place on the mobile version, not sure whether its also the cause of making the website load incredibly slow. I have made a ticket still waiting for a response. Thanks you
Hello,
This Slider is Layer Slider you need to adjust responsive from Layer slider. If can not figure please create ticket here we will check https://www.radiustheme.com/ticket-support/
Thanks
Hi I bought this theme. But It doesn’t have Amp ?
Hello,
This theme we don’t add AMP support. Don’t mention anywhere.
Thanks
The logo does not resize properly on mobile. Is there a way to make this happen properly? Looks perfect on desktop but all squared on mobile. Thanks
Hello. I am using your Theme. Is there a way to extend to a mega menu? If yes, which plugin I would have to use?
Hello,
Sorry we don’t have mega menu. You need to customize the header file to add extra menu plugin support.
Thanks
Changing the case study or portfolio slugs in theme options breaks the URL and loads a 404.
Hello, Please re-set permalink it will work.
Thanks
can you install today please error The link you followed has expired. Please try again.
Hello,
It is your server upload limit related issue please increase upload limit then try or upload via FTP then active from admin end see https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Thanks
Hi, I am currently using version 1.0. How do I update to the latest version. My theme is currently not optimized for the mobile version.
My website: https://www.king4seo.com/
Hello,
You can update to latest version.
Thanks
What do I have to do to update it? I have the evento plugin installed but there is no update in this.
Do I have to download it again?
Hello,
Please clear cache. If still issue create ticket we will check.
Thanks
Hi,
for updates, the old version is again 1.3.1
Thanks
Code update but forgot to change version no. Please download again.
It’s good. Thank you
Thanks too !!
Hello. Is there a customize code or CSS available, to change the drop down menus into horizontal style?
Hi,
Sorry need custom code to do this.
Hello, do you have a guide or is there a way to create a landing page within the topic, from the templates or the redux? Thank you
Hi,
You can use Page builder to create page.
Thanks
Why does the mobile menu display differently for no reason? Homepage on phone has logo and 1 horizontal bar (instead of 3) as the menu button on the top right. If I scroll down, the menu stays. If I re-size my Chrome browser to mobile size and do the same, the menu w/ category names expands beneath the logo and has Page URLs. I swear it never did this before.
Hello,
Please update latest version we fix the menu icon issue few months ago.
After update send me liink I will check. Check our demo is it work like your site?
Thanks
I’m running the latest version. The error persists when I toggle a different resolution without refreshing the page. But if page loads in mobile resolution, the menu loads properly.
2 issues persist, though:
1. On page load, the menu expands and reveals all URLs before minimizing. How do I prevent this? https://i.imgur.com/eazguxZ.jpg
2. The button to expand/open menu is only a single horizontal line instead of the standard 3. How do I fix this? https://i.imgur.com/gd2HwLr.jpg
After clearing cash, issue #2 is resolved. Please advise on issue #1. Thank you.
Sorry can not see your screenshot. Also your support time expire.
It still works for me: https://i.imgur.com/gd2HwLr.jpg
I need to buy more support time for bugs in the updates?
Your screenshot can not access if it is bug we will fix mail support@radiustheme.com
The screenshots are valid URLs. Just highlight the URL in the browser and hit enter to refresh. It’ll show on reload.
1) On page load, the menu expands and reveals all URLs before minimizing into mobile menu. How do I prevent this? https://i.imgur.com/eazguxZ.jpg
This issue still persists and is bad for UX and Pagespeed.
“Check our demo is it work like your site?”
The issue also appears on your demo site on Home 4. I believe it’s an issue with the sticky menu. The Mobile Menu settings don’t disable the sticky menu so you wind up with 2 menus stacked on top of the other.
Can not access ur screenshot please create ticket here we will check https://www.radiustheme.com/ticket-support/
Thanks
Hello,
I got this error. can you update this and release the new theme update.
Templates – Overrides – Outdated templates seoengine/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0, seoengine/woocommerce/loop/pagination.php, seoengine/woocommerce/single-product/related.php, seoengine/woocommerce/single-product/up-sells.php
thank you.
Hi,
ok In next week we will update new version.
Thanks
When I modify the theme settings, he will refer me to this link https://shift-pro.net/wp-admin/options.php And then I find the Error 404 page
Please create ticket with access I will check https://www.radiustheme.com/ticket-support/
Hello,
You need to optimize site for better speed. We follow this https://www.radiustheme.com/demo/wordpress/seoengine/docs/#speed
mmm… rest results are from your demo and dont say “A or B” like the screenshot posted in description…
Hello, I have problems with the translation of the theme. I have tried it in two ways: With Loco Translator Plugin and with Poedit and uploading the language files. I translated the childtheme and the theme, but the texts remain unchanged. What can/must I do? Thanks, Ludger
Hi,
Which text can not translate? Please create ticket with screenshot. https://www.radiustheme.com/ticket-support/
Hi there, XING (https://www.xing.com/home) is missing in the social profiles of the team members. Is there any way to add it? Thank you, Ludger
Or is it possible to change the google plus icon “fa-google-plus” into “fa-xing”? I tried it via CSS, but it didn’t work.
It need to update code. Please create ticket we will update as google plus is not using now.
Hello Radius Theme Team, I am still waiting for the solution of the problems, as you can see in the ticket. 1. translation of the blog posts does not work 2. addition/exchange of the XING profile for the team members.
Have they been able to look at this in the meantime? Thanks, Ludger
Hi,
1) Which test not work please send me screenshot.
please create ticket with access we will change this icon for you https://www.radiustheme.com/ticket-support/
Thanks
Hello, a haver bought the theme. What about the “Check Your Website’s SEO Score For Free”, How does It work? Do you have any sugestion about How to automate this funcion? I’ve got a email and a website, from clients. How am i check, criate a dashboard with the informations and send back but automatic, not manual process.
Hello,
It is a Contact Form 7 form if any one request site owner can check his site SEO score manually and send him.
Thanks
Ok! 
Thanks a lot for your atention.
i love your design and am also interested in buying your theme but your update are not regular
Hello,
We will release new update next week.
Thanks
Dear ones, I have had the theme for a long time and I adore it. I have a problem reported to me when clicking on a portfolio gives 404 error. They know that everything can be configured well, apparently I can’t find the error https://www.siwol.com.ar/portfolio/
Hello,
Your support expire please renew support then create ticket https://www.radiustheme.com/ticket-support/
You can re-set permalink.
Thanks
thank you very much and have a great week
