30 comments found.
Please I need some help, I can`t install the theme, I have this error:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How it’s possible! 
we have given everything there it’s not possible to make a template without css file themeforest don’t accept themes/templates without css file try to install it again. may be something is going wrong with your server. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
The template I purchased is not compatible with any website builder and the customer service is dreadful
Sir, I am very sorry to say that I didn’t mention anywhere in my template description that it’s compatible with any website builder that you are trying to say. I have clearly stated that it’s a html template, not a WordPress theme. please read our given document to install it. otherwise, you have to take help from anyone who can install/use it or you can contact with our support team through email at support@dueza.com for our installation services. thanks
Good day, when wanting to install the theme, the following error popped up.
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Please advise?
How it’s possible! we have given everything there it’s not possible to make a template without css file themeforest don’t accept themes/templates without css file try to install it again. may be something is going wrong with your server. thanks
Dear Developer, I loved the theme and purchased it recently from themeforest. When I try to upload the theme it gives me this error : The package could not be installed. The theme is missing the style.css stylesheet.
I tried making a zip of folder named “seo-friendly” and uploading it – same error I made a zip for “black-color” and uploaded – gives the same error. I checked with my wordpress provider – says no problem – as other themes are working perfectly.
Please guide me.
Thank you.
Sir, I am very sorry to say that i didn’t mentioned in anywhere in my template description that it’s a WordPress theme. I have clearly state that it’s a html template not WordPress theme. Sir, why you didn’t read carefully the description? It was clearly mentioned there. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
My client who bought this theme wants me to built 2 different website using this theme but he is the same client who bought it
Sir, I am very sorry to say that i didn’t mentioned in anywhere in my template description that it’s a WordPress theme. I have clearly state that it’s a html template not WordPress theme. why you didn’t read carefully the description? It was clearly mentioned there. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
No, you can not make 2 websites. because, you bought a single license to make only one website. If you want to make 2 websites. then you have to buy another license for the 2nd website. otherwise, you will get the copyright claim. you must inform me if you need more to know. thanks
I am getting this error when I try to installed.
The theme is missing the style.css stylesheet.
Sir, I am very sorry to say that i didn’t mentioned in anywhere in my template description that it’s a WordPress theme. I have clearly state that it’s a html template not WordPress theme. why you didn’t read carefully the description? It was clearly mentioned there. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
hi, in this download is missing the installation wordpress. Error…ther is not the style.css and index.php
Sir, I am very sorry to say that i didn’t mentioned in anywhere in my template description that it’s a WordPress theme. I have clearly state that it’s a html template not WordPress theme. why you didn’t read carefully the description? It was clearly mentioned there. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
Hello and congrats for the very nice & clean template. I have a question: how its possible to add another one item at “our expert team” section but in the same row???
Sir, Thanks to inform us! you can customize it by the help of the web developer or you can contact with us through support@dueza.com with our support team for more customization services. Thanks
Can you advice me, please which classes i should modify and what to put there? This customization is CSS, with no script coding inside, can you please give me your guidelines to go on my self?
Sir, Thanks to inform us! you can contact through support@dueza.com with our 12 years experienced support team for more customization services or advice please! they will definitely help you! Thanks
Hello again. i just contact you.
Sir, I am here to response the ticket/comment! you can contact through support@dueza.com with our 12 years experienced support team for more customization services or advice please! they will definitely help you! Thanks
Hi, I had seen a portfolio product detail in your theme. But i cant find it where is.
sir, would you please show me that where you have got “a portfolio product detail” in out template?
Hello,
I’m trying to upload this but it says it is missing style.css
Steve
How it’s possible! we have given everything there it’s not possible to make a template without css file themeforest don’t accept themes/templates without css file try to install it again. may be something is going wrong with your server. thanks
Hello,
When I want to upload the theme I get an error that the file Style CSS is missing. Any idea how I can solve this?
Best regards, Tarik
Sir, it’s not possible to make a template without css file. it’s not a wordpress theme. it’s a html template. you can try to download the file again and try to install it in your web hosting server. we are waiting to get your kind response please. so that, we can give you the better solution. if you can’t do it then please send email to our support team at support@dueza.com or contact through our skype id (duezait). our 11 years experienced support team will definitely help you. thanks to stay with us.
Demo not working… account suspended 
It’s our hosting problem. will be back in online very soon
Why am I getting unauthorized use from your contact.php script? This is very concerning, and why you don’t have many sales. I rename the file, and only a few minutes later, they are at it again… I will run a trace now. And will report you.
contact.php will perfectly do work on live server not in offline. thanks
Ok I got it uploaded but where are the pictures/images? At least the main background image? And the social media platform logos at the bottom of the page?
containing pictures/images are not permitted with the main file on themeforest which we are going to sell. pictures/images are only for demo purpose. for social media platform logos, we have used awesome font. you can change anything you want.
I’m having trouble installing my new theme. I have support from my host at namecheap.com trying to help. Is there anything I need to know to install it?
please read the document which you have gotten with the template file. if you can’t do it then please send email to our support team at support@dueza.com our 11 years experienced support team will definitely help you. thanks
There is nothing on the document that helps installation
It was clearly mentioned there. please read our given document to install it. otherwise, you have to take help from anyone who can install it or you can contact with our support team through email at support@dueza.com for our installation services. thanks.
Hello,
I have had a developer work on this HTML file, thank you. I am not happy with the design of the blocks and the colour, and unfortunately, the developer I was working with said he can no longer help me. Are you able to help me to fix the colour which shows the blocks in the Red theme? I see you do offer support per hour.
if you can’t do it then please send email to our support team at support@dueza.com or contact through our skype id (duezait). our 11 years experienced support team will definitely help you. thanks
Having difficulty installing you theme. WordPress says it can’t find a .CSS file.
Can you tell me what files need to be in the folder for WordPress.
I’ve been trying to install as a theme. Is that correct?
Sir, it’s not possible to make a template without css file. it’s not a wordpress theme. it’s a html template. you can try to download the file again and try to install it in your web hosting server. if you can’t do it then you must inform me. our 11 years experienced team members are waiting to give you better support. we are waiting to get your kind response please. so that we can give you the better solution. thanks to stay with us.
I would like to engage (pay) you or your team member to install it ASAP.
please read the document which you have gotten with the template file. if you can’t do it then please send email to our support team at support@dueza.com our 11 years experienced support team will definitely help you. thanks
I’m trying to install your theme in wordpress by going to themes—>add new and uploading theme .zip file I purchased, however WordPress returns back an error saying that the theme can’t be installed due to missing style.ccs stylesheet. I checked the theme folder and it does contain style.css file. Not sure why wordpress isn’t recognizing it. Can you please advise?
Sir, it’s not possible to make a template without css file. it’s not a wordpress theme. it’s a html template. you can try to download the file again and try to install it in your web hosting server. if you can’t do it then you must inform me. our 11 years experienced team members are waiting to give you better support. we are waiting to get your kind response please. so that we can give you the better solution. thanks to stay with us.
Lol, come on guys… this is NOT a wordpress theme! HTML here! Great site. One question – the contact.php page is different from the help file. Have you changed it? Is there a way to say “thank you, we will contact you soon” on the same page at the bottom instead of opening a new page? Oh and to those of you who are trying to display videos on phones… it won’t work. It’s not this site fault, it’s a setting on the phones. Only way around that, is to have the end user click to start the video…. that is why you need a picture placement to show instead of a video.
Sir, I am very sorry to say that i didn’t mentioned in anywhere in my template description that it’s a WordPress theme. I have clearly state that it’s a html template not WordPress theme.
the contact.php page is the same as given my instruction on help file. i didn’t change anything from it. sir, please inform me if you get any problem. I am ready to solve your problems.
Videos are doing work perfectly from my end. please inform me if you feel any problem or need to fix anything more.I am taking your advice seriously and also would be happy to help you. thanks
Hello, I cant install the theme
please read the document which you have gotten with the template file. if you can’t do it then please send email to our support team at support@dueza.com our 11 years experienced support team will definitely help you. thanks