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Hi, my support hours are expired, i want to renew, may i know what is included and excluded in the support renewal?
Hi – thanks for reaching out! The support renewal coverage is the same as the original support coverage. Just renewed for another period of time. Please see the Support tab above to see what is and is not included!
Please update Foundation 6
Hi – thanks for your comment. Cheers.
Hello The plugin WP Cost Estimation & Payment Forms Builder is missing the link for global settings how can I use the full plugin I would like to use the full features of this plug in. My customers need to see there orders and invoices online add and make changes to the form. I am told I am missing links.
Hi – we cannot offer support here in the comments. Please use the Support tab above to submit your request. If you need support, you’ll need to renew with Envato, per their guidelines. Cheers.
there is a customers accounts management system that allows your customers to modify their data and see their orders where is this how do you set it up is there documentation. Is there customer dashboard or something because I do not see it. thanks It is Missing the links at the top of the plug in
reply from plugin WP Cost Estimation & Payment Forms Builder
Yes, you need to enable the customer account management option in the global settings panel of the plugin and select the target page where it will be displayed .
Feel free to contact me from the support page by using your buyer account if you need help .
how to sort this out
Hello My support is expired do I need to buy the plugin again to have the full version of it
Hi – you are using the form builder plugin as a part of the SEOWP theme purchase. They have licensed it to us, so you can come to us for support with your issue, but you’ll need to renew your support license in order to do so. Cheers.
Hello, Yes, you need to enable the customer account management option in the global settings panel of the plugin and select the target page where it will be displayed . Feel free to contact me from the support page by using your buyer account if you need help .
Hi krazy4sales – please do not submit multiple comments. We have already responded to your multiple support tickets. Thank you.
where do I find the demo slider? I installed the theme but I dont see the demo slider anywhere
Hi – we cannot offer support in the comments. Please use the Support tab above for help and if you need to renew your support privileges per Envato guidelines, please do so. Cheers.
ok so my question is if the plugin is included with your theme do I need to buy my own copy to have use of all the features the plugin offers. Because the global settings tab is missing from the plug in. How can I get the full plugin with all the features
We have responded to your ticket separately. Cheers.
hi can i accept visa & mastercard payement in this theme ?
Hi – thanks for your question. Yes you can accept these payments using the forms on the theme but you’ll need to use either Stripe or Paypal to do so. Signing up for either of these payment processors is free. Cheers and best!
Please reset the domain. Thanks
Hi anupkumarghildiyal – we cannot offer support in the comments. Please use the Support tab above for help and if you need to renew your support privileges per Envato guidelines, please do so. Cheers.
Thanks for your reply, I have contacted through “Contact Author”. Regards
Can i use this theme on https://sageseller.com/ website which is build in custom CMS.
Hi – thanks for your question! Unfortunately the SEOWP theme will not work with your custom CMS, unless you completely rebuild it from scratch (or have a developer do so) in your CMS. This theme was built on the Live Composer Page Builder. Cheers!
hangs up on master slider install and wont work for me, please answer support question
Hi letmehost – thanks for reaching out. We respond to support tickets in a 24-48 hour turnaround Monday – Friday 9-5 EST. Please do not submit additional comments or tickets, as this will just get your ticket bumped to the bottom of the list. Thanks for understanding.
Hi, I want to buy this, but i want to know if the client will get a dashboard where they can see their projects , or even their billing information. thx
Hi Leahan – thanks for reaching out. There are no client portals or project management built into the theme. Just the ability for you as an admin to take payments from the client. Cheers.
Where can I find or license the illustration files used for the site, we would like to purchase them so we can modify the colors?
Hi silverbackmarketing – please use the Support tab above to send us a message and we will provide the link. You won’t have to pay for extended support. Cheers and talk soon.
Hello, I can’t center the blog pages, how should I do it? https://nimb.ws/TyxnfN my site: https://www.bababacklink.com.tr/meta-title-ve-description-nasil-olmalidir/
Hi betulkisa – thanks for reaching out. Please use the Support tab above to submit your request so we can verify active theme support. If you need to renew your support, please do, per Envato rules, and we will be happy to help sort out your specific issue. Cheers.
Hello Team. Greetings. I would like to know how to edit the link of ‘Free Quote’. Also how to add a portfolio of websites?
And one more thing about the mobile menu: Can’t see the expand button for main menu like for ‘Services’
Hi jeevanam – we cannot offer suport here in the comments. Please use the Support tab above to submit your request through our ticketing system. Cheers and talk soon.
Thank you. I had submitted the request through the tab yesterday and waiting for the reply.
this theme have problem in edit..!!
Hi moustagaelwan – as far as we can tell we did not get a chance to help you via theme support for whatever your issue is. We do not currently have any global issues with Live Composer or SEOWP. To reiterate…that’s zero . If you are having any issues, it’s specific to your environment. If you’d like to renew your support, we’d be more than happy to help figure it out for you. Cheers and best.
I’m getting error from estimation cost plugin: Warning: require_once(includes/lfb-core.php): failed to open stream: No such file or directory in /home/rs1154846/public_html/yefien.com/wp-content/plugins/estimation-form/estimation-form.php on line 36
Fatal error: require_once(): Failed opening required ‘includes/lfb-core.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’) in /home/rs1154846/public_html/yefien.com/wp-content/plugins/estimation-form/estimation-form.php on line 36
Hi alexfunkk – we cannot offer support in the comments. Please use the Support tab above to submit your request. We do not currently have any global issues with the forms module in SEOWP, so if you have an issue, it is on your side somehwere. If you need to renew your support per Envato policies, please do so and we’d be happy to help! Cheers.
Live composer seems to be a dead builder/ support is horrible. So it seems like this theme is not build to last.
Is there any builder we can use to make sure the longevity of theme?
I tried elementor and it doesnt work. Please advise as the Live composer is definitely a disadvantage and would not recommend this theme because of it unless other solution are available.
I have purchased this but considering refunding because of the builder
Hi sencillomedia – hope you are well. This theme is only compatible with Live Composer, which is definitely not a dead builder . We actively use it on our own themes and sites, as well as thousands of customer sites built on SEOWP. From what we can see, we did not get a chance to help you with any Live Composer issues you may be having through support. We saw your ticket (and responded) to the one asking about other builders, but we did not see any actual questions. We can help you with any Live Composer questions you have. Looking forward to helping through support. Cheers and talk soon!
is this theme supporting razorpay payment gateway and woocommerce
Hi – thanks for reaching out! WooCommerce is fully compatible with SEOWP, but the “out of the box” styling of the WooCommerce elements will not automatically match the SEOWP theme styles. If razorpay works with WooCommerce, you can of course then use it as well. Cheers.
My homepage is broken and have sent a ticket/email. How long does it take to get issues fixed?
Hi mikaelfante – please note, as stated on the Support page, we have a 24-48 hour turnaround on each support ticket for a response. Adding a comment here will not expedite the process. This comment board is for pre-sales questions only. Cheers.
Yup, took more than that. Didn’t get the required support/response anyway. Cheers.
Hi mikaelfante – we responded yesterday morning to your support ticket. Please check your spam if you didn’t receive it. We responded promptly within the response support time to let you know that we couldn’t log in using the credentials you sent. We are currently waiting for you to correct it and provide valid login credentials. More than happy to help. Cheers.
Hi, is it possible to show a popup form when a button is clicked in the home page, using Live Composer?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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