lumbermandesigns

lumbermandesigns supports this item

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3332 comments found.

enzo201

enzo201 Purchased

do you offer customization and installation service? if so how much?

Hi there,

Thank you for the interest in our theme.

We don’t provide customization services, but we can install the theme and its demo content for free.

Don’t hesitate to let me know if have other questions or comments.

Update is long due and long awaited, any particular date we can anticipate.

It means we are working on it and soon it will be released. Our theme works great as it is as we were updating it every week for two years. New updates will add new features only, so we need extra attention before releasing. Thanks for your patience.

Need beta testers?

Actually yes, we will publish request for help this week. I will send you a message as well. Thanks for you help.

deuce555

deuce555 Purchased

Hi, How do I delete the extra dropdown part on the “follow us ” section? Once you hover over follow us section two drop down sections appear: one with 8 social icons and then for each of them extra dropdown showing more about that section. How do I delete that extra dropdown? Thank you for the excellent theme.

Hi there,

Contact our one-to-one support via the client account and we will be happy to help!

Thanks for understanding.

deuce555

deuce555 Purchased

Hi , thank you for you quick reply.

djcalesp

djcalesp Purchased

I need urgent help my website has completely stopped working i can still login with wp but even the preview does not work. could please advice me. I have sent you an email.

Hi there,

Unfortunately, I can’t help you with this in public comments. Please contact the support team via one-to-one support.

Thanks for understanding.

jrmsusa

jrmsusa Purchased

hello – i just noticed that it is asking me to upgrade to nex-form pro and I am not receiving any of my emails from the contact forms except saying i need to upgrade. can you please let me know a way around this as this is a huge concern.

Hello, Our support team will be happy to help. Please contact my support team via one to one support. We can’t answer support questions in public comments.

Thank you!

gary2266

gary2266 Purchased

hello , i would liek to know if its possible to add under the header a row that will appear automaticly under all pages ? Lets say i would like to put my phone number in a row under the header but also want it to appear in all pages ? how can i did something like this ?

Hi Gary,

Thank you for using our theme. For any support question, please contact our one-to-one support via the client account and we will be happy to help!

Thanks for understanding.

Ralukk

Ralukk Purchased

Hi there, I really love the template, it is just perfect for my online business. Also, I look forward to the update, can you give a date when it will be released?

Thanks!

Hi there,

We hope to have it released in few days. :)

However, the theme is working properly with the current version. If have troubles, contact our one-to-one support via the client account and we will be happy to help!

Best regards.

WebFoxBR

WebFoxBR Purchased

Hello. I’ve formatted my computer and now the live editor is not working anymore. Do I need to install any specific program?

WebFoxBR

WebFoxBR Purchased

I already got in touch with you. I await your feedback.

WebFoxBR

WebFoxBR Purchased

I updated wordpres to the last version last night. Is this the problem?

Hi again,

Please check your email.

Best regards.

aqurance

aqurance Purchased

@LumbermanDesigns_Support i have the same issue as WebFoxBR. Suddenly the live editor button is disabled. no external plugins installed. theme version 1.8.7. Everything is updated. I am currently waiting for the support team to get back to me.

We are happy to help. Contact our, please contact my support team via one to one support. We can’t answer support questions in public comments.

Thank you!

Hi friend,

I know that our support license is expired… but, 2 years ago, now our wordpress theme live editor doesn’t work!! The live button is hidden (I fix it in config option live editor). But when we do a some changes, in live version isn’t appears!! In composer yes, but in production no :( How i can do this?.

I’m seeing that a lot of persons is having same problem

Most likely some other 3rd party plugin break the editor. Try to disable other plugins one by one. We are happy to send any updated plugin files to you. Contact our one to one support for help. You need to renew your support license to get help.

Thank you!

hello!

i need to change the basic page template so that every new page i’m adding will look as the template…

i was trying to do so with the live editor but it seems to be impossibile ( i mean you can load the template and use it for the current page that you are cerating, but you need to do it for EVERY page you create…) is it possible to change this template?

thanks,

roberto

Hi Roberto,

Thank you for using our theme. For any support question, please contact our one-to-one support via the client account and we will be happy to help!

Thanks for understanding.

Any issues on latest WP version? Live editor is all busted now..

Hi there,

No, there are no known issues. Most likely you have a plugin conflict. Unfortunately, I can’t help you with this in public comments. Please contact the support team via one-to-one support.

Thanks for understanding.

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