Web Themes & Templates

Discussion on SEOWP | SEO & Digital Agency WordPress Theme

lumbermandesigns

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3773 comments found.

Hello, is your theme compatible with Woocommerce and WPML plugins?

Hello and thank you for your interest in our theme. Yes, our theme is compatible with those plugins, you can find documentation in our knowledge base to help you with the use of those plugins. We also offer premium extensions of the Woo Commerce plugin that will give you a full featured integration of Live Composer and Woo Commerce. Thank you again for your interest in our theme.

compatible with WPBakery ?

Hi b0w0x! Thanks so much for reaching out. Unfortunately our SEOWP theme is built on the Live Composer page builder which powers the front-end editing capabilities for the entire site. This theme is baked into Live Composer. If you wanted to use Visual Composer you technically can, but you would basically have to rebuild the entire site page by page in VC, which would take forever. We recommend trying out the theme and we think you’ll find that Live Composer is extremely intuitive! Cheers and hope to see you as a customer soon!

Hi, i am having some issues. The master slide shortcode is not changing language when using WPML. I already create the second slide and put the shortcode in the page, and it stays in english.

Hi Eden04788! Thanks for reaching out. Unfortunately, we can’t help with this issue here in the comment area. Please use the support form here in Themeforest to submit a ticket and we’ll be happy to help! You may need to extend your support. If so, please do so and then submit a ticket. Thank you!

All the things I should say I won’t but you won’t be keeping me as a customer.

Hi imobileedge – we are SO SORRY that you seem to be having issues with the theme? We would be more than happy to try to help with any issues you may be experiencing with SEOWP. Please use the “Support” tab here on the product screen to fill out your request and we will get back to you as soon as we possibly can!

Hello, I updated my site with your theme and the customizer does not seem to be working. When i click on customize it open but blank. I sent you an email.

Hello! Thank you for reaching out. We see that you have reached out via the support form, and we have responded. Thank you for being an SEOWP customer!

i face the above same issue the theme theme editor not working live composer, any edit option or save option not working, how i solve the issue

Hello! If you could please use the support form here on the item: https://themeforest.net/item/seo-wp-online-marketing-seo-social-media-agency/8012838/support we are more than happy to verify your purchase and provide high quality support for your issues. Cheers and thanks!

kindly check your support portal i submit ticket already. mail address titaswebs2sky

Hi Titas! We responded to your support inquiry this morning. Thanks!

Hi, please be kind to help about the Google Maps problem with “Could not find this address. Check it on google maps website to make sure it is correct.” I have right google API and right address, but it just keep giving above error. And this only happened to my website www.GoldWebs.com.au/contact-us/ recently, it was all good e.g. 3 months ago..

Hi, thanks, but I couldn’t not find “help center”? could you please give a handy link so I know where to go and check your reply to my request? Much appreciated.

goldwebsau Purchased less than a minute ago Flag Edit bit frustrated 1) my comment replied here get deleted, very strange 2) even with your SEOWPTheme demo site it has this issue on map, please reply with resolution here – make life easy please…. Thanks

look at how many issues and bad comments here, and heaps of your reply is like go to support section for help, but we need to pay for renewing the support for functions that should work !! we are not asking FULL and free support, we just want the function works as it should be !!! looks dodgy to me !!

Hi Kevin – thanks again for reaching out. At this point we have done all we can do and we have responded to you via our support center asking you to please renew your support with us in order for us to help with the theme. You should have received several emails from us with our responses. We appreciate your original purchase of SEOWP but we unfortunately cannot support it for free forever, we we would go out of business overnight. Your particular issue has been reported to us by many different users, ALL of whom we have been able to help get it resolved without updating anything on the SEOWP side. The only reason the theme demo still shows the issue is because we have literally not had time to update it to comply with the new Google API requirements, which is what you’ll need to do as well. Thanks for your understanding.

I have removed the previous version and then restarted website design using the latest version of SEOWP.

But few plugins are missing their after uploading the theme – Mega Menu Plugin and Rankie plugins are not showing.

Hello! Please reach out to use via the Support section here on Themeforest and we will provide support for your issue. Thank you for being an SEOWP customer!

I’m getting spamed by the Ninja form, and it cannot be solved by using any WP antispam plugin. Can you guys provide any update to solve that problem? Thanks

Hello! Please reach out to use via the Support section here on Themeforest and we will provide support for your issue. Thank you for being an SEOWP customer!

do you have HTML version???

Hi ethar1! Unfortunately we do not have an HTML version of the theme files. We apologize for the inconvenience!

bit frustrated 1) my comment replied here get deleted, very strange 2) even with your SEOWPTheme demo site it has this issue on map, please reply with resolution here – make life easy please…. Thanks

Hi, thanks, but I couldn’t not find “help center”? could you please give a handy link so I know where to go and check your reply to my request? Much appreciated.

Hi, please be kind to help about the Google Maps problem with “Could not find this address. Check it on google maps website to make sure it is correct.” I have right google API and right address, but it just keep giving above error. And this only happened to my website www.GoldWebs.com.au/contact-us/ recently, it was all good e.g. 3 months ago..

and, I just had a look at your demo site of this theme https://www.seowptheme.com/contact-us/, surprisingly it has exactly same problem as I reported above ! also I can search out 2231 comments here related to this problem if I search this sentence here: “Could not find this address. Check it on Google Maps website to make sure it is correct.” Please, kindly stop this issue here with the resolution, thanks ahead…

Hi goldwebsau! Please use this link to reach support directly through the official channel: https://themeforest.net/item/seo-wp-online-marketing-seo-social-media-agency/8012838/support/contact

I can’t see anything follow your link!!! so the thing is I have to pay to renew the service to get your support on fixing your theme’s issue !!??? This issue never happened on other themes I purchased !!! —This is wrong !!

Hi Kevin – this is what we are trying to relay to you. The issue is not a theme issue. So yes, we will need you to renew your support so we can help you figure out the Google Maps issue with your particular situation. Not with the theme as a whole. As stated above, we have had several users reach out in regards to this very specific issue with Google Maps, and we have helped them remedy their particular situation with the API. More than happy to help. We just need you to extend your support. If you aren’t seeing a way to do so on the link we provided above, please make sure you are logged into Themeforest with the same account that you used to make your original purchase of SEOWP. Looking forward to seeing you in our official help ticket system using your extended support!

hi. we purchased this theme some 3 years ago. the speed is wayy slow. and everytime we ask you. you say renew support. when we do. there is no improvement in the speed of the website. i feel like am stuck with this theme and have vested our business on this theme site. our mobile screen header doesnt have our mobile number and we have to remove some sliders from mobile. just coz the theme loads too slow on lighthoust and other site speed metrics. any advice we can get and some workable solution to this?

Hi mukeshpandey42 – hope you are well. Thanks so much for being a customer. We have done everything we possibly can to optimize the speed of our SEOWP theme. As much as we wish we could provide free, full premium support for every theme forever, we would simply go out of business overnight. We are a small team and we simply cannot do this. If you would be so kind as to renew your support, we would be more than happy to help provide guidelines for optimization and help as much as we possibly can. We will say, however, that outside of the guidelines we provide in the theme documentation, there is not much else we can recommend. On a solid optimized web host, SEOWP is very comparable speed-wise to the top-selling themes here on Themeforest. Thanks again for being an SEOWP customer.

hello guys!! is the template compatible with visual composer??

Hi Ahmaddirani! Thanks for reaching out. This theme is built on the Live Composer page builder. You can install and use Visual Composer, but the theme does not have the default elements styled correctly, so you would have to write custom CSS to make them look like the theme after you place them in Visual Composer. Hope that helps!

Hey, how to hide your log from mobile menu? Thanks.

Hi MartiskaSon! Please use the “Support” tab above to submit a ticket in our support system. We are more than happy to help there. Thank you!

I am unable to use support tab because my support has expired. And this is simply an image, not extra functionality, so would appreciate if you could respond with help.

Hi MartiskaSon – unfortunately we cannot offer support of any kind outside of the active support window, as this would be unfair to all of the other customers who have paid to extend their support. Thank you for understanding!

Greetings.

Plugin Rankie has a NEW version (1.6.4) with VERY IMPORTANT fixes (Code updated to cope with a recent Google change that made the plugin return 0 for all ranks)

In thene file is the older version 1.6.2 I think, you must provide your customers an upadated version with this.

Thank you for your support.

Hi Prokopino! We are already working on this as we speak and expect to have a fix soon. You will definitely get notified from Themeforest when it pushes! Cheers and thanks for being an SEOWP customer!

Hi, how can I update the Rankie PlugIn to the las version?

Thanks.

Hi Sibarra! Thanks for your comment. We are already working on this as we speak and expect to have a fix soon. You will definitely get notified from Themeforest when it pushes! Cheers and thanks for being an SEOWP customer!

Hi. I submitted a support ticket on Sunday. I realize that you are only available Monday through Friday.

I did purchase the support package which states 24 hour response.

I have not received a reply and I am having serious issues with the Live Composer plugin which you previously helped me with, but sadly the issue has returned.

I am posting here because I really need some help and am not getting any response from support.

How can I get help for this crippling problem?

Hi Sheila! Thanks for reaching out. We did see your support request and responded but it must not have made it to you. We will try to re-send the response but also in the meantime if you could check your spam folder for a help ticket response from us, that would be great! Cheers and thank you!

i am already using this theme can you help me to know which would be best amp plugin for this theme?

Hi mukeshpandey42! Thanks so much for your purchase of the SEOWP theme. Unfortunately we do not normally recommend specific plugins, as the plugin you should use will be determined by your host, your specific site and everything you have installed, and many other custom features.

Hi! Live Composer is not working on one page on my website? Any fix on that? Do you need access?

Hi artstrategist! Please use the Support tab here on the item to submit a support ticket to our help ticket system. Thank you!

Thank you! Done!

Premium plugins which include in your package are asking for registration. Then, how to register them ?

For example – Live Composer is asking for activation code.

Hello,
Google Maps, Open Street Maps, and Mega Menu Pro extensions form the Live Composer are already activated for you without a license. You need a license only if you want extra extensions that are not required for our theme and not part of the deal.
Have a great day!

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