lumbermandesigns

lumbermandesigns supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What kind of free support do you provide?

We are providing themes-related support including:
  • FREE theme installation and demo content import
  • bug fixes,
  • issues with theme features ,
  • error messages,
  • the installation of the theme
We try to help you with:
  • theme compatibility with other popular plugins (depends on the plugin popularity and complexity of the issue)
  • very basic theme customization requests (2-3 lines of changes in css)
  • final website design advice
Our free support doesn’t include:
  • customization services or website administration
  • complex 3rd Party plugins compatibility issues ( many plugin developers do not write the plugins accordingly with WordPress Standards and can brake other themes and plugins )

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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