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Hey I get this error:
Installing theme from uploaded file: themeforest-YBqvt14p-seofy-digital-marketing-agency-wordpress-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please check your support ticket in our support forum.
Great, it worked
Hello, I am trying to activate the theme that I stopped using a long time ago because I had deleted the page, now that I am trying to activate it, a message appears that the code is already registered, can you help me?
Hello! You can try to activate it again.
i purchased this theme 2 years ago but today am update my site and i wrongly click on deactivate but m again try to activate but it show THIS PURCHASE CODE ALREADY REGISTERED help me on this am already try to create ticket in support but it also said support expire
You can try to activate it.
try 10 times but same massageTHIS PURCHASE CODE ALREADY REGISTERED
done thanks site activated
Hello, why my purchase code stop working after a manual update of the theme? It’s more than two years that a lot of users have the same problem with this theme and you still can’t figure it out? My website doesn’t work correctly! It’s URGENT. Thank you
Hello! Make sure to submit a ticket to our support forum in the Presale question category. Our technical specialist will help you.
Thank you for the fast reply! All solved
Is your theme is flexible like other major themes? I want to make a site like smm panel. Is it possible to to design like that?
Yes, our theme is quite flexible. There are a lot of custom modules and different options.
After purchasing the template, I tested it on another domain. Now, I want to start using the template. But when I try installing it on my main domain, that time shows – THIS PURCHASE CODE ALREADY REGISTERED.
Can you help me to remove the old domain, please? Even I don’t know in which domain I have tested the template. Please help me to active this them to my main domain. Thanks
You can try activating it again.
Hi, I have tried and Installed it, but there was some missing file while importing demo content, so I have re-installed the theme on the domain and again asked for the activation key. When I entered the license code, that time showed – THIS PURCHASE CODE ALREADY REGISTERED.
For the same domain, why show this error? Can you help me to solve this issue? Thanks.
try activating it again
WPBakery Page Builder
can’t update them get errors
An error occurred while updating WPBakery Page Builder: Malformed URL: “key”” is required
Hello! You can only get an update for Revslider with the theme as the plugin is bundled with the theme.
You can install this plugin to get a notification when the theme is updated: https://envato.com/market-plugin/
I like a specific setup (Home page 3) is there a simple list of how it is setup, or witch elements are used, so I can setup up for my site ? I am looking and dont see any help with setup
Hello! Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
we provide support services only there.
I am interested in purchasing this theme again for another site but I am having issues with page delaying when it scrolls down. Could you please let me know if you have had this issue before and now have a fix?
Hello! Could you please submit a ticket to the presale question category via our support forum and provide some details. We will check it. https://webgeniuslab.ticksy.com/
Hi. I want to unregister the old website so i can use the theme in another domain. Can you please help?
Done. You can try to register it to another domain.
Please reset my license. I let my domain expire and erased my site. I want to restart a new site but the license doesn’t work anymore.
Hi, is there any new update for the theme? Will this theme work with the new version of wordpress?
For sure, It works great with the new WordPress version.
please reset my licence. i just reinstall my new website since old website is broken after migrate server.
Please help me!
Hello! Done. Please use the support forum next time.
thx alot, ill do it in support forum. Regards
Hi, are those images and graphics included in the template? Can I use them on a final website? Or do I need to buy other licenses to use them legally?
A lot of images were downloaded from free resources. Some of the images are required a license. We will provide you with a link to all these one.
I want to buy your theme
I have two questions does it support rtl
Does it support polylang plugin and Loco Translate plugin?
Hello! Yes, this theme supports RTL. Also, Loco translate and Polyleng work well there. There’s WPML support too.
Try it now.
ok its working now.. thanks..
Hey . Will there be an upgrade compatible with Wordpress 5.8.* available?
Hello! The latest theme version works well with WordPress 5.8
when i make any changes in the blog page from theme settings it doesn’t save any changes
like changing the widget layout to right or left
and when choosing the post page it doesn’t save any data
Hello! You can try to update the theme and all bundled plugins. Otherwise, you need to submit a ticket to our support forum and provide more details.
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
This is intended to pay extra money!!
These problems were not in the old versions and when updating I found more than one problem and there were no files to update the additions
i get new errors
Warning: Illegal string offset ‘email’ in public_html/wp-content/themes/seofy/core/class/dynamic-styles.php
Most likely, the first issue was related to some server-side update. It isn’t related to our theme. The second one is related to the theme but can be resolved with the activation theme. You just need to clear the browser cache and activate the theme.
The latest theme version works well with the latest WordPress.
If you want that we take a look there, you need to submit a ticket. Besides, we provide the correct working theme and you can resolve it by yourself.
the problem not from cache and i clear browser cache and activate them and plugin wpbakery and slider revolution don’t have latest version
I have been buying themes and materials on this site for 11 years. And this topic is the only one for which I want to return the money. The theme doesn’t work, the support doesn’t work. Sold a non-working theme. Extremely disappointed
Hello! It is some misunderstanding. Our theme works well. We provide support only via the support forum: https://webgeniuslab.ticksy.com/
Did you submit a ticket there?
6 hours ago
Our site\support forum is not related to WooCommerce. We provide compatibility with this plugin, but we are not able to fix any issues caused by the plugin not related to the theme.
I’m sorry, but the issue comes directly from Woo and doesn’t disappear even if you switch the theme.
You sold a non-working theme and blamed everything on WooCommerce. Standing ovation
I am sorry but there is some mistake. Most likely there is some issue with third-party plugins. Our specialist will check the issue and get back to you shortly.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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