706 comments found.
“Elementor Seosight” requires “Elementor” to be installed and activated. This is what I see when I am trying to access my dashboard. I don’t understand why its happening with a paid theme? Why the theme isn’t functional when I already paid for the Licence. I need help with this on immediate basis as its ruining my reputation in front of my clients and audience.
Hi Kuldeep.
That happens with paid theme because you didn’t install or activate plugin, called “Elementor Website Builder”.
You need to Install and Activate additional plugin called “Elementor Website Builder”
Plugins -> Add new -> Elementor website Builder
If you install theme with demo content, or with required plugins option that plugin will install automatically.
Best Regards, Alex
Also, please check that you use latest versions of theme and plugins. Here is a small tutorial on how to update theme and plugins:
https://youtu.be/z5m9tC3SAFgWhy do you have hard-coded font sizes for everything in theme-styles.css ?? It doesn’t make sense. You’ve completely broken the ability to customize font sizes from the UI. On tablet and phone devices, all the hard-coded font sizes kick in and override the UI-set font sizes. Do you think this is a bug you can fix?
Yes, I can override your theme-styles font sizes using custom css, and that’s what I’m having to do. But its very painful and shouldn’t be necessary
Oops, Unyson Backup requires PHP Zip module but it is not enabled on your server. If you are not familiar with PHP Zip module, please contact your hosting provider.
Cual es especificamente el modulo que necesita?
Hi.
I don’t want sounds rude, but if you want to use Backup module you need PHP Zip module installed and enabled on your server.
The best way to enable edit is contact your hosting support.
If you use cPanel on your hosting you can try to do that by yourself. Here is a short instruction on how to achieve that: https://www.youtube.com/watch?v=NluO3Op_51o
Best Regards, Alex
Hi, is it possible to create such a “Get a Quote form” on the very top of the front page using your theme? Please see the link to an example theme: https://preview.themeforest.net/item/writingg-content-copywriting-services-elementor-template-kit/full_screen_preview/31077235?_ga=2.243682305.546631957.1673195138-437953087.1672234257
Hi. Yes of course. Since SeoSight is builded with Elementor builder, so any section can be placed as first in the page. And you can insert contact form into that section.
Best Regards.
Hi, is it possible remove the “semicircle decor” from the buttons in the home-page slider? How do you do that?
Hi.
You can use that small CSS snippet for that:
.main-slider .semicircle{ display:none; }
Best Regards, Alex
Thank you
It looks like king composer is no longer being updated and has some wordpress errors. Are you updating the code through the theme?
Hi.
Yes, KingComposer does not maintain by their authors. That’s why we updated the plugin and fixed all critical issues. So that plugin updates now from our servers.
Best Regards, Alex
Thanks I had emailed your support. Are they able to send me the plugin files since they did not automatically pull down in the latest update for the theme?
In the latest theme update, we didn’t update that plugin. Because we haven’t any issues with it. I just uploaded that plugin to dropbox so you can download it via the following link :
https://www.dropbox.com/t/Bu6uT4R2Sgznh5JYBest Regards, Alex
Thank you will check. Does this address the XSS issue referenced here? https://patchstack.com/database/vulnerability/kingcomposer/wordpress-kingcomposer-plugin-2-9-6-stored-cross-site-scripting-xss-vulnerability?_a_id=110
Yes. That issue was fixed by our team a while ago.
Can you please recheck as we are still receiving notification it’s still a valid issue in version 2.96
Yes. In version 2.9.6 there is still an issue with XSS. And that will never be changed. Because the authors of the KingComposer plugin abandoned support for it.
But with our theme included version 2.11 with this and other issues fixed. I uploaded to Dropbox that version and share it with you in my previous comment.
Best Regards, Alex
ok thank you Is your native plugin kingcomposer-seosight also being updated by your team?
Of course! The latest version of the theme and all required plugins you always can find in the theme archive on ThemeForest.
https://themeforest.net/downloads -> Download -> All files and documentation https://pasteboard.co/w1yqu3giEaON.pngHello good afternoon. I activated Post Reaction and would like to know how to make this feature appear in the post?
Hello Andreclinic!
Could you please clarify some more details and email us via info@crumina.net?
Best regards,
Crumina Team
Good!
Hello!
Seems you have managed your issue.
Best regards,
Crumina Team
Hello!
Could you please tell me how i can disappear the default menu of the theme ? because i want to use a hamburger desktop menu ? also, does this theme have this feature?
Thank you in advance,
Best Regards, Dimitris
Hello Dimitris!
There is no such option in the theme.
Best regards,
Crumina Team
This item is licensed 100% GPL.
Just above the Add to Cart Button
You have mentioned this line i want to know about it can you explain please in details ?
Thanks ! Kashif khan
Hi Kashif.
All WordPress related code on Envato market is GPL licensed. So you can use, modify without additional permissions. You can’t redistribute it, but can create on products that based on GPL licensed product and sell it. But in that case license can’t be changed and all products must be also GPL licensed.
100 % GPL in our case mean that not only code, but design and included images is GPL licensed also.
Hope explained clearly:-)
Best Regards, Alex
hi, i purchased the theme but it seems not to update automatically. and since i’m using a child theme, i am not sure if i just can overrite it. any advice her?
Hello Enyvisions!
Please check the following articles about automatic and manual updates:https://support.crumina.net/help-center/articles/13/14/371/automatic-updating
https://support.crumina.net/help-center/articles/13/14/224/manual-updating
Best regards,
Crumina Team
Hello Niconline-10!
Could you please clarify some more details and email us via info@crumina.net?
Best regards,
Crumina Team
i want to buy this theme but can you please tell me on how many domain we can install this theme.
Thanks
Hello Sahnawazwebdrill321!
One license for one domain name. Please check more details here https://themeforest.net/licenses/standard
Best regards,
Crumina Team
Hello! Is it possible to get the latest version of a theme that was released without Elementor? Unfortunately, when switching to this constructor, a lot of problems appear on the site, and besides, Elementor is not satisfied with some site speed indicators.
Hello Pandap!
All theme versions support King composer. Make sure you have installed kingcomposer-seisight. It’s included to the theme pack.
Best regards,
Crumina Team
Thank you! The problem is that I didn’t update the theme for a long time, about 2 years (but it worked properly), and when I updated (and installed kingcomposer seosight), some of the settings got lost (large gaps appeared between blocks, color settings disappeared, etc.). Perhaps you first needed to install some intermediate version?
Make sure you have everything up to date and no errors in the console.
Best regards,
Crumina Team
Theme is not responsive on mobile at all. Words are too small on mobile device. Was thinking to buy but this is a cruel error
Hello Dukefung94!
We are not sure we can see any issues on mobiles. Font size can be changed in Elementor while editing the responsive.
Best regards,
Crumina Team
I cannot edit the newly installed website theme as the elementor is not loading properly. It is asking me to enter Safe Mode. I am unable to edit any page except the Contact page please help
Hello Amitladdha!
Please check the article https://support.crumina.net/help-center/articles/62/63/507/cannot-edit-with-elementor, if it does not explain your issue, please, https://support.crumina.net/help-center/tickets/new.
Best regards,
Crumina Team
Got it. But I want to edit Home, About Us, and service pages which I cannot!
Get in touch with us via ticket and clarify the WP access details. We’ll check it for you and help.
Best regards,
Crumina Team
Hi, I want to buy ur theme, but I have 1 question. Is it possible to add text into: hidden user menu ? I mean into: user-menu open-overlay
Free callHello Arve_lek!
Could you please clarify some more details and email us via info@crumina.net?
Best regards,
Crumina Team
Hello,
am interested to buy this theme but 1st want to know if it supports RTL?
Hello NagyCode!
Yes, the Seosight theme supports the RTL version. Please, follow this link to check it https://seosight.crumina.net/?d=rtl. To check other theme pages, simply add ”?d=rtl” to a necessary page.
Thanks!
Best regards,
Crumina Team
thanks for reply i will check this now
My pleasure.
Best regards,
Crumina Team
Hello,
Unable to edit the website due to this error:
Warning: Invalid argument supplied for foreach() in wp-content/plugins/elementor/core/schemes/base-ui.php on line 142
Regards.
Hi.
We just checked our test website and didn’t find any issues with Elementor. Please, be sure that you used the latest plugins versions. Also if you installed additional plugins with additional Elementor Widgets or Elementor addons, please temporary disable them. Maybe issue with that plugins. If that will not help – please send us link to page with the issue.
Thanks. Best Regards, Alex
Hello,
I found the issue, it’s happening when the Polylang is activated, so after the last update of the theme it got messed up.
Regards.
Hello,
Same is happening with WPML.
Regards.
Could you please be more specific? Some screenshots and clarifications are highly appreciated.
Best regards
Crumina Team
Hello,
I also tried with a fresh installation, so when you have a Multilingual Plugin, you go to any page and click Edit with Elementor, the error appears on the top of the website and some sections can not be seen or edited.
Regards.
We cannot replicate the issue on our test installations. Please make sure you have the latest versions of the theme and plugins.
Best regards,
Crumina Team
Hello,
I can see that you are using Wordpress 5.9.3 and not the recent 6.0.1.
I am using the recent version of Wordpress, Theme and Plugins.
Regards.
We use the latest version on test environments https://www.loom.com/share/2841d46049e6492c9ccf456f4bf9d3ca.
Best regards,
Crumina Team
Hello,
Here you can see that i am also using the latest versions of everything.
https://www.loom.com/share/9084dea392ac401fa6af8abcc4d233eaRegards.
Hello,
I have other 3 themes that uses Elementor too and those are working perfectly, only this theme is having issues.
Regards.
Hi.
Please write to our mail info@crumina.net your website credentials: -Site URL - Admin Login - Password
We will check and try to help you.
Best regards, Alex
Hello,
I tried going to the support site but I was unable to add my purchase. I have a few questions, there are 2 themes a child theme and the seosight theme itself. Which one to I activate. Another question is I have noticed some parts of the website are not editable in Elementor so what do I use to edit the header and the footer?
Hello Sirajahmadzai!
We are working on the ticket submission issue. As for the question, you can use either parent or child theme, unfortunately, we do not know if you added any customizations to your child themes. Please check https://support.crumina.net/help-center/articles/13/24/70/header-options and https://support.crumina.net/help-center/articles/13/24/74/footer-options.
Best regards,
Crumina Team
