554 comments found.
WP and Woo compatibility not up to date … How likely are you to update these regularly? Currently this is a blockage for me purchasing your theme, which I love look, feel and functionality …
Hi,
The theme is compatible with the latest WordPress and Woocommerce. The profile information is updated manually, so the authors often forget to do this.
Thanks for the reminder! We already updated the info.
Best regards, Crumina
Hello, the “portfolio grid” on my homepage is not properly drawing in the featured images from their respective projects which I believe is a bug. https://www.8throw.com/. Can you please have a look at this and respond? Typically I only get an issue after my support ends, but I do not believe this is anything I have done. I have tried removing the section and re-doing it. I have tried it on different pages. I have tried different images but nothing seems to work.
Hi,
Your images are linked to the localhost. They can’t be loaded from there. Take a look here http://prntscr.com/qjws08 All images must be loaded from the same source namely from https://www.8throw.com/
If you have migrated from the localhost, probably migration ran not completely. We recommend the All In One Migration plugin for this purpose.
Thanks!
Best regards, Crumina
Thanks. I had already done this several times, but in this section they do not update.
I tried deleting the item once again and this time, it seems to have worked. This would be the only way to do this as the “portfolio grid” draws them in dynamically as you know, and the images were fine elsewhere, hence the confusion as to why they would not display correctly in the portfolio grid only.
Hi, I have another question this time a quick one. Is it possible to update the page header backgrounds with different graphics? E.g the purple background here: https://www.8throw.com/services/
Hi,
Yes, you can set a custom stunning header background for separate pages inside page settings. For more information please refer to this article https://support.crumina.net/help-center/articles/13/16/46/simple-page
Best regards, Crumina
Thank you! So to do this stunning header must always be ‘on’ then?
Hi,
If you want to apply custom stunning header settings on a specific page, you have to set the Stunning Header >Change settings to “Yes” in the page editor http://prntscr.com/qlq7ms
Custom settings for specific pages are of higher priority. So the stunning header in the Customize section can be disabled if needed.
Best regards, Crumina
I understand thanks.
Pre-purchase question…we only want to purchase when it’s converted fully to Elementor. Do you have an ETA on this? Wondering if we should wait it out or just move forward with a different theme, depending on the anticipated wait. Thanks!
Hi,
Elementor support is almost ready, but yet it needs some improvements. The ETA is about 2 weeks.
Best regards, Crumina
Cool, I’ll keep watch, as it’s worth it for us to wait. 
Thank you!
Hi, I was looking for a way to increase the font size for mobile screens and tablets. Is there a way to do this in the theme customiser?
Hi
Unfortunately, there is no option to set font size for mobile screens.
Best regards, Crumina
Could you tell me the media query used then so I can do this myself?
Hi,
Here is a CSS rule that sets font size on mobile screens. Use it in Customize>Additional CSS field and set your custom size value instead:
@media (max-width: 800px){
body {
font-size: 14px;
}
}
Thanks!
Best regards, Crumina
Thank you, very kind.
Do you give demo content ? or it come emty frame?
Hi,
The theme comes with demo content the same as on the demo site. It misses only the stock photos used on some pages. They are replaced by the placeholders. All other images and illustrations are included.
Best regards, Crumina
Hi Crumina,
I wanted tot add the Wordpress Pluginversion of Google Site Kit and make inside the plugin the connection with Google Analytics. The following problem occured: “We’ve detected there’s already an existing Analytics tag on your site (ID UA-2995188-11), but your account doesn’t seem to have access to this Analytics property. You can either remove the existing tag and connect to a different account, or request access to this property from your team.” I searched for everyting but could not find a plugin or possibility to delete this code.
On the internet I found that several website has this Analytics ID into their code. Is there a possiblity to delete this code from the script manual?
Kind regards,
Wesley
Hi Wesley,
This is a sample Google Analytics code that is added in the Unyson’s Analytics extension. Please refer to this article on how to remove it https://support.crumina.net/help-center/articles/13/27/78/google-analytics-tracking-code
Best regards, Crumina
Thanks a lot!
Hi,
How can i change change the body text from section “Seosight Company!” in footer area / Home page, please. Thank you for your help in advance !
Hi,
You can change it under Customize > Footer options > Widgets section > Edit Text Block Content. Please refer to this article for more details https://support.crumina.net/help-center/articles/13/24/74/footer-options.
Thanks! Best regards, Crumina
Hi, I’m trying to customize my header options, but i can’t see any design settings.
Hi,
Please, submit a ticket at our support system providing some screenshots of the problem area, your website URL and your WP-admin login and password, so we could check you settings https://support.crumina.net/
Thanks!
Best regards, Crumina
Hi, I recently found that the pages that I am working on, are showing a rectangle box to the left side, throughout the page. I tried everything but could not remove. Please help, as I need to make changes on other pages as well. Kindly refer: https://graziaseoconsultants.com/seo-company-bhopal/
It happens only when I edit any page and remains there after.
Hi,
That box comes from the All In One Schemaorg Rich Snippets plugin stylesheet. Check out the screenshot for details http://prntscr.com/qrnufq
We recommend you to contact the plugin developers to get a fix.
Thanks!
Best regards, Crumina
I see there is an updated version of the theme (3.7). How do I go about installing the latest version? Are there instructions somewhere? Thank you.
Hi,
Theme updates are run via the Envato Market plugin . You need to install it and insert your personal Envato Market Token in its settings. For more details please refer to this article https://envato.com/market-plugin/
Thanks!
Best regards, Crumina
Thank you
the latest update kind of broke my CTA menu design, the button now changes size when going to sticky mode – im using theses classes: btn btn-small btn—primary – should I use other classes now?
Hi,
Please, mail us a info@crumina.net with the link to your website. We will advise you with a solution.
Thanks!
Best regards, Crumina
I downloaded the “Install Wordpress file only” and tried installing but I keep getting an error saying “destination folder already exist”
How do I install the new updated but keeps my old settings and content?
Hi,
Please, note, due to the changes in the Envato API all future updates are run via the Envato Market plugin.
You just need to install the Envato Market plugin and activate it according to the instructions in this article https://envato.com/market-plugin/ After that you will be able to update the theme directly from your admin dashboard without loss of your settings and content.
Thanks!
Best regards, Crumina
Hi, I want to reduce the height of the header but dont know how. I managed to do it using chrome inspect tool, its this in the HTML: div id=”header-spacer” class=”header-spacer” style=”height: 207px;”> I want to height to be 170px and to add that code in the Customized CSS.
I tried: } .header-spacer.header-spacer { height:170px; }
and
} .header-spacer { height:170px; }
But its not working, obviously I have no idea what im doing lol. Can you help me with this little code please?
Thanks
