This author's response time can be up to 1 business day.
When using mega menu with columns, the top menu item set as “Page (column)” becomes a column title with no link. How do I remove, hide or link that top item to a page? If I remove the text in the Navigation label field, the menu item gets removed from the menu. I tried entering “hidden” & “hide” in the attributes field but that did nothing. I want my top menu item to be a live link, just like in the live preview of the theme. All of the top items in each column of the mega menu are live links.
I found a fix but I don’t think it’s the correct fix because it leaves white space at the top of the column where the column heading once was. If you set the Navigation label field on the Page (column) item to “& nbsp;” (the html characters for space) it does not show anything and that item does not disappear from the menu structure like it did when I just blanked the field out. I’d like to know how this was achieved in the live demo on the site so I can remove the extra white space at the top of the drop down columns.
Have you told about your issue in our support forum? Are you still doesn’t fixed. Please let us know in our support forum.
Hi I have a problem
me missing the text editor in blox content builder, in visual if it appears.
wordpress upgrade it to 3.9-s.
can you help me.
thank you very much
I’m updating the theme now. Please update it few hours later. Thanks
is possible to upgrade now?, is the version 1.1?
Yea yeah please update it there. Latest version is 1.2
Where? appears only version 1.1
I downloaded the theme here and checked but seems forgot to increase version number on style.css. Really sorry for that, fix it now. You can update your theme 2 ways.
1. Through Envato toolkit (recommended): Set up your envato toolkit option and click on theme update link when they are available.
2. Manual methods just like delete old version and install new one.
Instruction of both ways is included on theme documentation. Please read it
not 1.2 nor in envato toolkit nor in the download page.
envato long does it take about hanging the upgrade?
no other way to download it.
I upgraded to 1.2 and continue to have the problem. have disappeared background images on the web and you can not insert images, if appearing in visual and BLOX CONTENT BUILDER.
Have you update you theme latest version 1.4.2 If you have upgraded it content builder will works fine.
my client give me the theme to customize .. the theme is nice and easy but the slider you give with theme as demo slide it’s not working it’s showing damaged .. can you please sent the accurate file ?
Did you find solution your slider? If you don’t please let us know!
I wanna let you know that we’ve developed new support forum for you. We will provide quick and relevant solutions on this forum. Please register here with your purchase code and send us your questions further.
We’ve tried freshdesk and vanilla systems previously for supporting system. But those wasn’t complete to manage and had some lacks for our needs. And now I hope this dedicated forum solves us all those problems.
PS: Your ordered issues will be answered asap.
Thanks for your patient and see you there. Best regards ThemeTon
Hallo! Why can not make full with background video?
Please make sure you are using latest version of the theme. And select you row as full width and bg video. Thanks
i’m sure the latest version, and select row as full width and bg video.but it can not work. i also import theme setting,also can not work.
i used Chrome check the html code. is’t same .have not :class=”mejs-container svg mejs-video”
Theme uses HTML5 video player. I need to see this situation in action. Can you send me your site address and more information on http://themeton.com/support site
Thanks a lot
how to find the Purchase Code, my english is so bad
i had find the reason. your theme file “blox-frontend.js” is different to your demo file.
You can get here your purchase code http://goo.gl/epqssp
Also released few versions and looks those files changed. Please send there you issue details
Okay sir, I’ve received your details on support site and will answer there soon. Thanks
Hi I want to purchase this theme. I absolutely love it. I am wondering if there is an option to show my before & after picture portfolio.
Please let me know.
Here don’t have this solution. Have you tried this plugin there? Looks this is an easy solution for before after images and hope this plugin works regular themes and you can use it with this theme too.
Beautiful theme, nice animations-nearly everthing I need, but ..;-)
1.) Menu-usability on my android-cell is really pain – is it posssible to replace that with another menu-plugin?
2.) Can I create ghost-buttons with the theme?
Thanks for your answers
1. Yes you can use anything instead of buitin.
2. Yes those are already in it. http://d.pr/i/VlGf
I’m trying to update the theme to 1.3.1, but receive following message:
Downloading upgrade package from the Envato API…
Download failed. Unknown SSL protocol error in connection to s3.amazonaws.com:443
What I have to do?
You should try again few moments leter. I suspect amazon servers down for a while and need to wait little bit until they are started. If this issue still persistent you should update it manually like Appearance=>Themes or FTP method. Please read the documentation about those steps
Firstly, I’d like to say I love the theme; so pleased with it – so thank you. However, I do have a quick question…I’ve used the colour options to change all colours. Regardless of my selections, the blue button which appears on the active page navigation bar and also the cart on the header remains blue. All other colours change to my choices but these two items stay blue. Could you possible help? Thanks so much, Charlotte
Could you please go over to our support forum and create a ticket including your WP-Admin login details so I can check this out for you?
I’ve just logged a ticket. Thanks so much.
I want to ask, how it work on multi site. Because i install it and if i click in theme option to “save” it shows me “error”
and i have this message
“Warning: Invalid argument supplied for foreach() in /var/www/clients/client1/web186/web/wp-content/plugins/LayerSlider/classes/class.ls.sources.php on line 163”
and cannot update evanto toolkit
Thank for respond
Very strange, why theme options show LS errors. Demo page works on a multisite and I don’t think there have an issue related MS. Can you provide us your login details on the forum?
i repair it by adding some code to the php script, so now theme work well.
What it was and Doesn’t your change necessary for another customers sir? Thanks
it was very important but easy change. Only before foreach i aply rule to check if the result of query is null. If is not null, continue to the foreach.
easy if clausule
Don’t work on IE8 as is mentioned !!!!
Thank you for the message. I’m removing the compatibility tag and will update the theme asap
Hi there, can we expect a theme update to go with WP 4.2?
Do you know when it will be available?
Have a great day.
I don’t have any issues to fix right now on 4.2.1. If you have any trouble, please touch me and I’ll help you. Thanks
The site has been operating for about a year with no major issues but now I am having some major issues with this theme. Version: 1.1.0 running, WP has been updated to most recent.
Some of the issues are:
- Updates are not being saved, they just disappear (works on and off)
- Preview does not work (must publish to see the update)
- Visual editing does not work at all, all content only appears as code even in Blox Content Builder when the editing window is open
- When composing elements are just hanging (have screencaps to show)
- Formatting and editing options are no longer there and all TinyMCE Advanced options are gone from editing window (worked fine a month ago)
Overall Blox Content Builder is incredibly finicky and glitchy, editing windows don’t appear right, buttons are too close and so on.
I’m not sure if there is a theme update but last time I had updated this theme half of the pages were miss-formatted so I really would rather not go through that again.
Please let me know if I can send you some screencaps and if you have suggestions for solution.
First of all, Thank you for purchased our theme really appreciate it! Have you update your theme latest version 1.4.2.
If you didn’t update please do it!
The fact that your Theme becomes completely unusable every time you make a minor update is ridiculous. Last two time’s I updated the theme all of the custom style changes got erased so you can see how some people might be hesitant to update.
The fact that your support system is on a different site which currently glitches the entire log in window is not helping the situation whatsoever.
Would not recommend this theme to anyone, you will be stuck in a mad “break-update-restyle-repeat” circle.
Okay, We got it!
1. You have save your “Export data” before you have update. “Theme option/backup option/Transfer theme option data.”
2. Import data. Where Theme option/ Back up option/
Then you should save it!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $16
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work