YouTube videos are not responsive in this theme. Had to use a site called embedresponsively.com as contact from support went no further than one or two emails. Looking at the documentation this theme is a few years old and it feels it, too. If I start getting serious sales I'll be looking for something a bit more up to date and easier to use. Even following the documentation I couldn't figure out how to do product countdowns. This theme should be half the price it is. Said they'd do me a refund but only after support had failed. Guess what, there is no support!
Author response
Hi sir,
Thank you so much for doing purchased our theme. We also are so sorry for any inconvenience you got from our side!
About support, our technical supporter did reply all your questions, and right after you raised the ticket, have you checked, sir?
Please see: https://prnt.sc/uj9z2p
Therefore, this review did not reflect right about our service, hope you understand and remove it.
We are still here, and wait for support you! Just update ticket and tell us your questions, we will support within 24 hours of every business days( except for the weekend and holidays)
Thank you!
by boidy 3 years ago
Very buggy, widgets simply dont work, site looks nothing lke example site nor can you "easily" make it look like it, spacing is off and all round clunky feel to it, sorry but not reccomended, support ticket opened yesterday and still no reply either so not great
Author response
Hi sir,
We are so sorry for any inconvenience from our site. However, we always reply within 24 hours, please check your ticket to know that: https://prnt.sc/t2gmvt
You ticket was replied, and if there is any issue more, please update to ticket, we will help you!
Thank you!
