117 comments found.
Hi. remind me, please, what the login authorization is for
I am using the ShadePro theme for my website and use Google Fonts instead of the ShadePro fonts. Unfortunately, it keeps loading the ShadePro fonts. How could I disable these fonts from being loaded?
Additional: I mean the CircularStd, fa-brands and fa-solid fonts.
How do I remove the code on my blog side menu? https://www.sharenergy.com.br/blog/ Couldn’t find a way to edit the blog page.
Guys, the entire website has a white background and top and footer menus but the individual blog pages dont have this see here https://www.latom.in/learn-to-manage-time/ – please guide… having no menus and website logo, on the individual blog page is kinda pointless? Ideally please add it to your next update?
Hi, it seems like you haven’t setup the theme correctly. Kindly create a support ticket from here: https://finestdevs.com/support/
We will check and let you know the solution there.
Problem resolved, needed Advanced Custom Fields Pro to be activated!
My menu looks like this – https://ibb.co/9TWf2M4 What can I do to fix this?
Hi, could you please contact our support channel? We need to understand the issue and then can provide you a solution there. Thanks for your patience on this.
Where can I find the purchase code?
hello where is wp rocket plugin you have advertised with theme, i cant find where to download it?
Replied on support channel. Thank you.
i am facing error 500 during demo content importing.
Hi, I hope you’ve got the solution already from our support channel. Thanks for your patience on this.
Hi – does this theme support multisite? I need one for a subdomain.
It should support multisite and single site smoothly.
I purchased this theme but I couldn’t install the shadepro.zip file. When trying to install on Wordpress it says the link has expired. Could you please help me?
Hi, kindly download the latest file from Themeforest and try again. We have updated theme file now. It should work fine from now.
It worked. Thank you
Hi, does it already support WPMU? Many thanks
Did you mean WPML?
Hi, it is Wordpress Multisite
I see in your demo a way to put in the “new” badge in the menu, how can we achieve this, is there a setting somewhere I am missing?
Hi, you can create that using our mega menu builder with Elementor (Which we did too).
Do I have to install the mega menu builder plugin to do that?
Hi, Mega menu is already pre-made inside our theme
Hello,
Is there anyway you can help with Google speed? Thought it was our site but even your demo is throwing an error: https://pagespeed.web.dev/report?url=https%3A%2F%2Ffinestwp.co%2Fdemos%2Fwp%2Fshadepro%2F&form_factor=desktop
Hello, please can you help here?
Hi, would you be able to provide ZIP packages with latest versions of those: -Advanced Custom Fields PRO -ShadePro Helper As when we try to update them, we get “The plugin is at the latest version.” and it’s not true. Thank you!
Hi, did you get a response from our support team already?
No, your support page shows “Page not found” for me so I only left the comment here. Please advise.
Hi, not sure why did you get that error! Kindly create a support ticket from here: https://finestdevs.com/support/
For saving time, kindly mention you purchase key there. We will get back to you as soon as possible. We are unable to share these kind of solutions in a public comment.
Hi, why my main menu is duplicated, can you help me please? https://geniapp.cl thanks
Hi, i can´t import pages, menu and content? help me please
Hi, kindly create a support ticket from this page: https://finestdevs.com/support/
One of our agents will look into it and solve it as soon as possible. Thank you.
Hello, I downloaded the new version of the template and now I get the virus alert message
virus so the upload was canceled: Sanesecurity.Foxhole.JS_Zip_17.UNOFFICIAL FOUND
Hi, we can ensure you that our file doesn’t contain any virus.
If you are using any antivirus software, please disable it if you are still facing the same issue. Or, you can redownload the file from Envato and unzip again.
If you still face this issue, kindly send a support request from https://finestdevs.com/product-support/
Can I rename theme folder name?
Hi , is this theme support rtl ( arabic language ) ? thanks
Could you please update Advanced Custom Fields PRO? There’s a vulnarabitlity in Version 5.10.2. Thank you
Hi,
To update the ACF Pro, please deactivate and delete the ACF Pro.. then reinstall the plugin from Appearance > Install Plugins > Advanced Custom Field Pro. There you will get the latest version of ACF Pro.
Thank you for your fast reply. That worked like a charm.
Hello, Does this support multi currency for pricing table?
Hi, No, this theme doesn’t support that.
Is it possible to to make multi currency for pricing block?
