Discussion on Shadow - Responsive & Retina Multi-Purpose Theme

KrownThemes

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The color picker parameters are disabled from Visual Composer. I am trying to set-up an Info Banner with Ultimate Addons for Visual Composer and only the default colors are available due to the theme. Please advise, I can send screen shots if needed.

Hi

Unfortunately you cannot enable these things, as they are not implemented in our theme.

Regards, Ruben.

Disappointing news that the CSS file can’t be modified. https://goo.gl/h4tcdF

Do you have a recommendation for another theme that is similar to the Shadow theme but allows for color edits?

All of our themes feature minimal versions of Visual Composer and have the plugin stripped of lots of settings.

Visual Composer has stopped displaying for me in the WordPress backend. I am using the latest version of the theme and WordPress framework.

I can see the below error in console of Chrome’s Developer Tools: Uncaught TypeError: $template.get is not a function at n.html2element (backend.min.js:6) at n.render (backend.min.js:6) at n.appendShortcode (backend.min.js:6) at n.<anonymous> (backend.min.js:6) at load-scripts.php:68 at Function.m.each.m.forEach (load-scripts.php:68) at n.addChild (backend.min.js:6) at n.addAll (backend.min.js:6) at _ (load-scripts.php:413) at m (load-scripts.php:413)

Please let me know how to resolve this issue.

Thanks!

AdiKth

AdiKth Author Team

Hi!

Thank you for using our theme!

Please make sure that you are using the included version of the Visual Composer plugin that can be found in the theme package in the includes/plugins folder. The file name is js_composer.zip.

If the issue persists, please open a ticket on our support center here: http://krownthemes.com/wordpress-support-contact/ .

Regards, Adi.

Ah, yes—thanks! It is now working.

AdiKth

AdiKth Author Team

Great! You are welcome! :)

ursska

ursska Purchased

Hello, we have been using Shadow theme since Jan 2015 and it had a flawless performance throghout this month. This week the website is not displaying anything, but the header. The slider and contents are not visible. We have all the latest Updates from WP, Shadow Theme and Slider Revol. but nothing seems to help. My question is this: if we buy / renew support will you fix this issue for us? (www.studioekspert.si) Thank you, Urska

AdiKth

AdiKth Author Team

Hi Urska!

I’m glad to see now on your site that everything works just fine after the theme update.

We hope that you are enjoying our theme!

Thank you for being our customer!

Regards, Adi.

:)

Hello, In the file include / extend-vc / init.php, you remove some elements from visualcomposer. Is it possible to prevent these changes brought about by the theme?

AdiKth

AdiKth Author Team

Hi!

Thank you for using our theme!

Our Shadow theme is using an adapted and simplified version of the Visual Composer plugin with fewer options in order to keep the a clean and original theme design.

Integrating the full version of the plugin will require customization work and unfortunately this is not a simple change that can be easily implemented.

All the features presented in the online demo site can be replicated using this version of the VC page builder but adding new ones will require customization work.

We’re sorry for any inconvenience!

Thank you for your understanding!

Regards, Adi.

whisky79

whisky79 Purchased

Hi there,

I’m setting up my shop page and there seems to be elements that do not sit where the sample displays so?

• The shopping cart sits under the menu on my site • The 2 rollovers on the images sit almost in the middle of the photo on my site

Thanks for your help

AdiKth

AdiKth Author Team

Hi!

Thank you for using our theme!

The shopping cart position in the header might be caused by the Logo image configuration. Please make sure that you set the uploaded logo image width and height in Theme Customizer > Logo.

The second issue is strange and I would need a direct link to your site to be able to see it. Please first make sure that you remove any custom changes in the theme original code and you are also using the latest theme version.

Please send us a link to your site if the issue persists, here on our dedicated support center: https://krownthemes.com/wordpress-support-contact/ .

Regards, Adi.

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