dhrubok

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35 comments found.

Love the theme! Just one little question: On the posts page, can I remove the text (by, date, etc, that is underneath the title?

Thank you!

Hi AstreaCreative

We can help you in this matter. Can you please mail us at teamdhrubok@gmail.com so that I can tell you how to manually remove meta.

Regards

I emailed yesterday. Thank you.

Hi AstreaCreative

Thanks for mailing us. We have replied to your email.

Regards

Couple of Issues – I had to make the Logo Image a little larger, of course now the Menu Panels are not dropping down to the top of the Rev Slider, Is there a CSS Command to make those panels longer also, on the footer, when I scroll to the bottom of the page, the Menu and links at the bottom suddenly jump to the top left of the page in a messy heap, have you seen this before?

Hi Andy Taylor

Thanks for choosing our theme.

Can you please give me your WordPress site’s login credentials so that I can check what’s the problem really going on the site and get a solution for you. :)

Regards

I just purchased your theme. When the Revolution Slide transitions on each slide, you can see 2 lines of PHP errors in the background and then it disappears. It seems to be with the Shape Support plugin. My site is https://protocall.net/new/. Need your assistance.

Nevermind, I removed the default button in the slides and replaced it with a new button and the PHP error went away. You can close this issue.

Hi

Thanks for choosing our theme and being with us.

Regards

Hey hi, i try to reinstall the theme again and some file are missing

Hi

Thanks for choosing our theme.

Can you please confirm us which files are missing? We have tested our theme when we make a release. We hope there’s no problem in our theme. But if you are facing any problem then please tell us. We will be there to fix it.

Regards

Hi Dhrubok,

What is the best way to ‘clone’ a service in Shape. I already added a plug in to clone Posts and Pages, but it doesn’t seem to work with ‘Services’, in fact I’m not sure if these are a Post or a Page or something else.

Hi duncan_ellison

Thanks for choosing our theme. Services are like pages. You can easily duplicate those by using “Post duplicator” Plugin. After installing post duplicator plugin, you will see there’s an button for duplicating “Services”. see - http://prntscr.com/fkmdy3

Plugin URL – https://wordpress.org/plugins/post-duplicator/

Regards

How are you. I am wordpress developer and now working with shape theme. All are working correctly but pagination doesn’t work. I can’t find the reason. So I tested pagination function on your Demo site. http://themes.graphchilly.com/shape/page/2/?s=g And It doesn’t work there too. Some times it work but other times it doesn’t work. Thanks

Hi miyakekosho

I can see pagination is working well :) We have well tested it. see – http://themes.graphchilly.com/shape/page/22/?s=g

Regards

How are you. I have another problem with your theme. I changed old theme with you theme and one have issue Every blog shows only 50*50 sized image instead large image. I tried to add new blog with large image but got same result. How to fix it? Thanks.

Hi

Thanks for choosing our theme. Can you please give me the link of your site? So that I can check what are going on there.

Regards

Hi Have you modified template files? May be this is a reason it’s happening.

Can you please send your WordPress site’s login credentials here at teamdhrubok@gmail.com ? So that we can check why this is happening.

Regards

Hello @dhrubok i have emailed you a problem kindly check and reply thanks- my email is jeffrey_torto@yahoo.com

Hi jeffreyblacs

Thanks for reaching out to us. Our Support Member will reply in your mail shortly.

Regards

When using the Portfolio module, the following error is display on the page: Warning: Invalid argument supplied for foreach() in /home/protoca4/public_html/new/wp-content/plugins/shape-support/shortcodes/shortcode-portfolios.php on line 65

You can see it live at https://protocall.net/new/our-videos/. What is the fix for this?

Hi There

When you add new portfolio, please assign it to a category. So that this will not come in. see http://prntscr.com/g1eig3

Kind Regards

arexys

arexys Purchased

Hello !

I bought the theme Shape, but I’m unable to activate Visual Composer :( do you know why ? When I click on “Activate my license” in VisualComposer : 1) I go to Codecanyon auth page 2) Then I just land on the wpbakery webpage that tells me that I’m supposed to see my license there, but I don’t.

Can you help me ?

Thank you !

Joffrey

Hi King Joffery, King of the Seven Kingdom :P

You do not need to active the licence for it. You can use it. We have extended licence to distribute Visual Composer and Rev Slider plugins with our themes.

Themeforest authors do not provide licence code for 3rd Party plugins those are shipped with theme.

Kind Regards

arexys

arexys Purchased

Hello !

Haha yes it’s me ! :-P OK thank you so much. I don’t know why, the VC Editor was not lauching on page edition yesterday. It seems to be OK now. It seems to be a magic trip from the Seven Kingdom :-P

Thank you for quick replying ! ;)

Best regards.

Joffrey

Thank you Joffery ;)

Hi. I am trying to upload this and i just keep getting issues from activating this theme. I am not sure what is going on. Is this file corrupt ?

Hi

Thanks for choosing our theme.

Don’t worry, our theme files aren’t corrupted. Can you please give me the “Error message” you are getting while trying to activate the theme? So it will help me to understand this.

Kind Regards

Hi, I am trying to increase the post teaser text in blog list page. I add the custom function in function.php file to overcome the issue. But its not reflected in UI. Could you please advise us to resolve this issue. Please consider this as an urgent request.

Hi

This is so easy. Just go to edit your post. Then click on the top right button named “Screen Option”. Then enable Excerpt. See screenshot http://prntscr.com/h2sr4i Then down from the WordPress post editor, there’s excerpt area where you can enter the text you want to show in the blog listing page. see http://prntscr.com/h2srfb

Let me know if this works for you.

Kind Regards

we did the same. but text was not showing correctly in blog list page. http://demo.cobblestonemgmtllc.com/blog/ Its showing only 12 words in each main blog. I tried to add function in function.php file. but it was not reflecting in UI. Please advise us.

Hi

Are you using a Page Builder page and added shortcode Blog grid to that Blog page? May be this is a reason for that. If this is it, you should delete the page and Create a blank page named Blog. Then Go to Settings -> Reading and select the posts page and Blog page. Then your problem will be solved.

Let me know if this works for you.

Kind Regards

Hi. I installed your theme on my website, but can’t find the option to change the fonts. Is it possible to use any google font, or it’s not supported? Roboto is not a bad font, but I would like to try others as well. If there is no other way, using custom css can solve it? Kind Regards

Hi

Thanks for understanding it. Also the breadcrumb is not missing, you are missing the trick again ;)

We have breadcrumb add on in Visual Composer http://prntscr.com/izw4sj

You can just add the page builder extension so that the breadcrumb will show in the page.

I hope you can do that too.

Best Regards

Sorry, I take back my last question, I solved it. Thanks for the support.

Thank you for choosing our theme too.

Have a good day.

can i add a forum? or like a q&a page?

Hi

Thanks for your kind interest upon our theme.

Yes, you can install a forum plugin to up and running with this or create any page like Q&A page.

Kind Regards

Hi Is this easy to edit someone that who not good at coding? also is this comes with demo pack?

Hi

I’ve just bought this and trying to install demo and installation completed with following message (The demo import has finished, but there were some import errors) and page not correctly imported. Need help.

Hi

Can you please send your WordPress site’s login credentials here at teamdhrubok@gmail.com ? So that we can check why this is happening.

Regards

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