Bought this theme and I highly regret it. Customer support is awful. They remove your tickets if they don't see fit to help you. They also post generic responses such as "this looks fine to me" or "I see no issue" instead of responding to the issue.
Do not waste your time, you won't get any useful support from these guys.
10 Reviews
a gd theme for open your own graphic design agency website
We were given good customer support on issue we had with the theme
I opened 2 tickets for a trouble in changing a title in homepage, and also wrote an e-mail. No answer received... the problem is still there.
Author response
Hello sir,
remove your rating and contact here - uwara85@gmail.com with your problem details.
we will solved your problem asap.
Thanks
I am very dissatisfied by the Sheila Design for Wordpress. I can´t even upload photos and to customize it takes a lot of time. I would give it back if I could. Waste of money for me. :( Sorry to say.
Author response
Hi,
You don't want any help from us. contact here for any kind of issue. - themesvila@gmail.com we will help you soon.
Regards
Customer Support Is Superb Thanks for very good theme
"I am very satisfied with the work of Julien. He has been a force of proposal for the design of the site.
The site is perfectly realized. Beautiful, easy to use, responsive.
Available and listening, thanks to him.
Author response
Thank you very much my dear sir. you are always welcome :)
My client was very happy with the theme and themes_mountain's customer support with quick and effective. Highly recommended developer.
Author response
Thank you very much dear electrikweb :)