45 comments found.
Hello I bought this template 2 years ago and I only use it now, I’m disappointed with the bugs and the documentation that doesn’t explain anything. This site should be launched on Saturday and I’ve been stuck for hours trying to understand why on my inner pages, no link in my menu (navbar) is clickable when I’m on the inner page! https://www.pro.opendegust.com/about/
Last 2 years, many updates are released including plugin updates. Please email me with wp-admin access info, so I can take a close look at it.
email > jakjim@gmail.com
Hello, I found the following problem: - whenever i click on a button that redirects to another section on the same page, the mobile menu opens and I have to close it manually. Is this a known bug within the shiftkey theme? Did anyone else had this problem? Thank you!
Please purchase support extension so we can guide you
I’ve extended the support. Please tell me what are the next steps to benefit from your support. Thanks
Hello again, still waiting for your support. Best regards
Currently mobile is working properly in the current version, otherwise our demo is working fine.
The Mobile menu become collapsed before scrolling. If your site contains any javascripts errors, it will not be working.
You can share your site URL, so I can check in details.
Hello, did you had the chance to check the issue mentioned above? Sorry for writing so often but I have a deadline with the project… Thank you in advance!
We’ve found the issue, Scroll link button in the hero section. Navbar is toggled while scrolling. I think it is a bug.
We have updated our theme with the updated version and it will be available soon
It works, great! Thank you for your support!
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://Themeforest.net/downloadsHi,
Please respond to my mail. How we can integrate with mailerlite?
Please check email
Hi there. I’ve installed your theme / activated it but I do not get the option to import demo content like you’ve shown in the documentation. The option to import the demo content / choose from pre-built homepages doesn’t show up for me. Can you help me?
ie: under “Appearance > Import Demo Content” this item does not exist
I installed the theme “shiftkey-1.3.7.zip” and all the required plugins
Looks like this message was missed, Please let meknow if you are still having issues with it
DEAR DEV , CAN U PLZ TELL HOW CAN I CHANGE COLOUR OF THE FORM AS ATTACHED IN THE SCREENSHOT , https://ibb.co/5Y3vF0S
I WANT TO CHANGE ORANGE COLOUR TO GREY COLOUR . PLZ UPDATE ITS BIT URGENT
Please check your email, we answered you
Hola, qué tal? Estoy utilizando “layout 5”, sin embargo la sección de video “estilo 3” no funciona. Indica lo siguiente: “La página www.youtube.com ha rechazado la conexión”. ¿Hay manera de solucionarlo? Incluso en vista previa de usted arroja el error. Gracias.
Avoid video url like – https://www.youtube.com/watch?v=
Please use youtube video URL like this – https://www.youtube.com/embed/SZEflIVnhH8
Ps. Please purchase support extension
dear team , i am using layout 5 design ( http://tushartutorials.in/ ).
can we add vertical lead form like in the screenshot i have shared in layout 5 design
https://i.ibb.co/bHGr3Tr/Whats-App-Image-2020-12-29-at-11-36-55-PM.jpgDo you still have these issues? I saw that you have already added a vertical lead form.
hi , no i haven’t resolved i am looking to add contact form for name and phone number like this plz have a look to this attached screenshot https://i.ibb.co/bHGr3Tr/Whats-App-Image-2020-12-29-at-11-36-55-PM.jpg
Ok, I’ll do that for now.
is there promotional code available i want to buy theme
It’s already in a very good price and im very happy to see your trust in our theme
Hi, on the doc you show Breadcrums parameters on each page (Gerenal settings / Display title / Custom title / Enable breadcrumbs) , but I can’t see it anymore. So even if I enabled breadcrumbs in “admin > theme options >header options ” it doesn’t work, even if I put it “ON” Thanks
Only Default & Inner page layout have these options. Can you email me with wp-admin access info? so I can check it in detail.
PS. Please purchase support extension
Hello. WP Bakery needs the latest update 6.4.2. but I didn’t have it in the latest theme update. Can you help ? Thanks
We are working on an update, an updated version will be available within the next 24 hours of time.
Hola, ¿hay alguna manera de que pague por la instalación? Al instalarlo no me permite editarlo por bloques, no es responsive y no carga las imágenes. “landing.universelearning.com”
Do you want our installation services to setup our theme demo on your server. Please write us on jakjim@gmail.com for this
Hi, Is there a way to translate? They have some .pot file
.pot file already included in theme. Shiftkey theme is fully translatable.
Hi team, I have activated the “Call to Action” button on the menu, but it does not appear. Could you confirm if there is anything else to do besides activating it? https://prnt.sc/tvgoc4 https://prnt.sc/tvgoh0 thanks
You can overwrite the default header from the editing page, you can turn off custom settings to display settings from theme options. Please checkout the screenshot: https://www.dropbox.com/s/0gk75zqlg1zzqe5/custom%20page%20settings.png?dl=0
I have applied the options that you indicate, but still do not take the changes. Also when marking I lose the style of the header, it is transparent and it is lost with the image, is it possible to keep the header and add the button?
https://prnt.sc/tvt1sk https://prnt.sc/tvt1m5Versión: 1.2.7
If you do not need additional header settings, you can turn off custom settings for the page.
Then all options will come from theme options.
If you do not set this up, email me with wp-admin access information, I can help you with that.
PS. Please purchase support extension too because your support period is expired
Hi guys,
In the ‘Blog’ under ‘related posts’ , the author’s profile images are squashed – probably need some CSS fixing (this is on your demo of the green-theme btw).
Here’s the URL to the green-theme page I am seeing it: http://jthemes.org/wp/shiftkey/a-augue-suscipit-luctus-purus-an-ipsum-neque-aliqum-mullam/
Thanks
Thank you for pointing this, We will check and fix it
Can you please share a screenshot with me. I can see okay on my PC.
Sure, where can I send the screenshot?
Hi, I purchased the theme, WPBakery Page Builder – changes do not update.. and also page is breaking.. how to fix… please guide me
Please email(jakjim@gmail.com) me with wp-admin access info, so I can check that.
Also please purchase support extension
Hello, is it woocommerce ready ? Can you show shop and checkout page please ? Thanks
You check shop paage & checkout page in our demo
http://jthemes.org/wp/shiftkey/shop/
http://jthemes.org/wp/shiftkey/checkout/
What model maker do you use? wp bakery or elementor?
We use WP-bakery
Did you made any decision?
Hi, do you have the backgrounds in multiple colours? http://jthemes.org/wp/shiftkey/wp-content/themes/shiftkey/images/blue-textured.jpg
No but you can hire us and we can make new background for you
Hello, is possible see page shop demo?
Sure, you can see the shop page in our demo – http://jthemes.org/wp/shiftkey/shop/