IT’s a nice looking design but needs work. cant figure out how to add sidebars for sub navigation. It only allows one sidebar and you have to put the side bar (only 1 sidebar is allowed) in the page builder.
Thank you. You can use any custom sidebar creator plugin like: http://wordpress.org/plugins/sidebar-manager-light/ after you create custom sidebar you can use “Widgets” element on Page Builder.
is this theme WMPL compatible?
thanks for your answer…
and where will the languages show?
Sorry, no WPML support.
Thank you for interest,
Hello, great looking theme. Is it simple/easy to have a video off youtube/vimeo added on the front page at the top? Where the large picture of the man is linking to the article?
If you mean putting video in slider, it is currently not supported, sorry.
I am using your theme that a client purchased on their new website development ( http://www.hiddenirelandevents.com ) and find it a really good responsive theme.
I have a quick question relating to the Team group feature in the page builder – how can we add html code for the content within the description section – we haved added but it simply displays the html code and not the button link we want to achieve.
The page in question on the new build is http://www.hiddenirelandevents.com/about-us/.
Would appreciate your thoughts on this.
Tony Dunne (Kingdom Media)
Please create a ticket on our support center with your WordPress and FTP login information, we will add HTML support to Team Member description field.
BTW website looks amazing (:
Hi, I’ve installed the theme and I noticed that there’s no support for active/current pages in main menu. I’d like to add a “current_menu_item” on menu items, whenever the page is browsed. This is a standard wordpress function but you have disabled it…
Thank you for great feedback, we will check and fix with next version.
I read in previous comments that the theme is not compatible with WPML multilingual plugin. Is there any other plugin that I can use? I have already bought this them and my website has to be translated in 3 languages…
Sorry, there is support for any multi-language plugin.
Super unhappy with the theme.. Seem to have issues with pretty much everything. Boxed layout not working, cant add sidebars is the main issues. I would like a refund, what is the procedure?
Please create a ticket with your issues, we are helping our customers, also custom sidebars is not core feature as you can see on theme detail. But you can use free custom plugins like: http://wordpress.org/support/view/plugin-reviews/sidebar-manager-light and you can use “Widgets” element with this custom sidebar. Also boxed mode checked and working as normal.
For refund, you need to contact with Envato support, we have no option for refund on our control panel.
I just checked boxed mode and its not “boxing” at all. I need sidebars, thats why I would like a refund. It doesnt fit my client brief.
How does the columns work? I cant seem to make 1/3 or 1/4 etc.. Also, can you please write a custom template to accommodate a proper sidebar..? If not, I want a refund asap! I need to get this site done.
You can put “Column” element on Page Builder and you can resize, for creating custom sidebars you can use free plugins, like: http://wordpress.org/plugins/sidebar-manager-light/ and you can use custom sidebars on page templates with “Widgets” elements on Page Builder.
If you want refund, we have no option for that you need to contact with Envato support, but there is no reason for refund right now.
Hi thanks a lot for this theme is just cool my client is so happy, im sorry if this is a dumb question but i haven’t managed to create the register section for the shop customers that visit the website, how can i make one? thanks in advance
WordPress is already have register page, please follow: Settings -> General -> Check “Anyone can register” box, then “YOUR_WEBSITE/wp-login.php?action=register” page will be active, also WooCommerce checkout page has a integrated login and register forms.
Hi, could you help me please?
In your home you used a Tabs & Accordion box with icons in the Title. I tried use this, but doesn’t work.
In my title i insert:
I would like to use this example: http://fortawesome.github.io/Font-Awesome/icon/book/
I very like the theme, congratulations.
it is amazing =D
Yeah, you are right. You need to use font awesome 3.x icons on Shocoon, please check: http://fontawesome.io/3.2.1/icons/
Thank you for kind word, appreciated.
Please rate our theme.
i have wordpress 3.7.1 and an annoying issue… every image that i load into infobox image or portfolio to be shown in porfolio listing 2… are broken… and i can’t get them to be shown correctly
Please create a ticket with your website url, we need to check your result.
Hello, I have wordpress 3.7.1 and an annoying issue… I can’t use Page builder. When I create a new template and put Slider C-1 or C2 for example I can’t see this in Home Page. This is the same for all component. I’ve already installed all plugin that you request.
Please create a ticket with your WordPress login information, we will check your issue.
Thank you, but I can’t find where can I find the option “Create a ticket”.
Please register first from right top then log in. Then you will see the Create a ticket button at right top.
Hi. No Pages were not created when imported xml file. How can I have all pages demo has?
When you import demo content, pages and page templates will be imported. If not, please create a ticket with your WordPress login information we will check.
Pages were created. I need help in Home Page buider. Support is not sending mail when I register. I need Homepage like Demo
Support center is working now, please create a ticket with your WordPress login information, we will check.
My theme is already as demo. Just a question. Where the Twitter ticker is setup in admin panel?
Please follow Appearance -> Live Customizer -> Twitter, also you can take a look for how to setup twitter: http://metcreative.com/docs/wp_shocoon/#!/setting_up_the_twitter
Please rate our theme if you like it. This is really helpful for us. [HOW?]
Hi there, how do I activate the Header Top Menu? And how do I add the email address and phone number to that top menu?
Please follow: Appearance -> Live Customizer -> Header -> Top Bar? (Select “True”)
Then you can edit your mail and phone number “Top Bar Content” field.
Great, thanks for the quick reply.
Thank you for purchase, please rate if you like our theme and services.
Having an issue with the Infobox (Image) not rendering correctly on the homepage. Seems to be a problem with the html markup. Any update on this issue?
Your ticket has been replied.
Hi, is this theme compatible with Revolution Slider/Layer Slider?
Is it possible to make the current slider full width with captions?
Another question? Can I put a thumbnail for feature image in the news section?
Theme is not tested with those plugins but there should not be any problems.
Sorry, the current slider does not have those options.
Can you point me to where is the news section please?
The news section is the blog section
Yeah blog posts supports featured image and other medias, please take a look: http://metcreative.com/demo/wp_shocoon/category/blog/
I don’t mean the blog directly itself. I meant thumbnails like a preview on the blog feed on the front page.
Oh i see, sorry there is no thumbnail support for that element.
Is there any way to put an icon at the date?
Do you mean like that: http://d.pr/i/xQef ?
There is no option for that but, you can done by code editing.
Please take a look: http://tny.cz/c61de259
When placing a text box next to the text balloon, in the page builder, it publishes on the page two different ways. One, the text box and text balloon have a small space between the individual box borders, and two, the text box and text balloon box borders are touching. This has caused an inconsistency with the theme structure on a published page. I would like to know if this is a bug, or if this is a setting that may be switched between? Please advise at your earliest convenience. Thank you
Please send a screenshot with the problem on it.
Hi, is this theme compatible with the wp commerce plugin?
Shocoon is compatible with WooCommerce, http://metcreative.com/demo/wp_shocoon/shop/
does this theme have .PO file for language costumization?
Yeah, language files included!
Hello, this theme looks great but is very difficult to setup.
Can I please know how to do the four columns on the footer? It’s not seen in the documentation…
There is no documentation for this because footer does not support 4 column (: but we are preparing new update for this feature. Please follow theme detail page it will be available soon.
Oh ok cool! And is there a fix for the text baloon spacing? I want to create it as seen in your demo home page…
There is no reported bug for Text Balloon element, may you explain more?
I added the text balloon but it has white spacing between the blocks…
Please see below screenshot:
Or could you explain how to create it like in your demo… Because I cant seem to find it in your documentation or in the dummy content.
You need to use “InfoBox (Photo)” element.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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