Reviews for Shop Town - Multipurpose OpenCart 2 & 3 Theme

Reviews for Shop Town - Multipurpose OpenCart 2 & 3 Theme

Cart 359 sales
Well Documented

32 Reviews

for Bugs

Too many problems to recommend this theme. After every opencart update everything break. I would not recommend to buy it.

Author response

Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions and issues. We provide FREE support to any our theme related bug. Thanks.

for Customer Support

Thank you! Nice support and quick fix.
I recommend to use their themes.

for Customer Support

The installation document is not correct. The template won't be same as shown in the demo... Also I waiting already 2 days ago for customer support but they don't even bother to reply...

Author response

We apologize for delay in reply, Please directly email us on support@templatemela.com with all your details so technical team fix all your theme related issue. In theme price included six months free support to any theme related bug.

for Other

I bought the theme 1 year ago. I did not use. wanted to use it now. but the company does not help. Buy it again says. everything for money

Author response

In our theme price included six months free support to any theme related bug and installation help. But your support time is already expired so we recommended to renew your support time for get more six months free support from technical team. So why you given 1 star for this theme :( So, After the renew your support time submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your theme related issue and perfectly install theme on your store.

for Design Quality

Great Design... Great Support and Its very easy to use by newbie..

for Design Quality

I purchased this theme for a few reasons. It looks great out-of-the-box, the designer seemed detailed on quality and with keeping the theme up-to-date, and it has 6 month support. When Opencart upgrades, I want my theme designer to do the same as soon as possible.

After purchasing, I was pleasantly surprised by the quality of support. Support [TemplateMela] answered my emails and resolved my issues in 1 day! I had a few things gone wrong with installing and setting up on my server (I am not a programmer). The template was well-documented in setting up and integrating the theme into a clean install of Opencart 2.3x.

Support was a tremendous help and went over and above what I expected.

I will purchase from this company again!

for Customer Support

There didn't provide any support, after waiting for 2 days, there just fooling around, waste of money & time!

for Customer Support

Fast, reliable, professional. They solved all my issues in no time. Perfect !

for Code Quality

I've been using this template for roughly 6 months now for my online store and it has yielded in sales from the first day. (it was a fresh store started from nothing). It is well optimized to start a proper store off with and instructions is good. We did some A/B split tests with the theme swapping out elements etc and have found so far that roughly 80% of the original layout (control) was the better conversion variation. (great job).

I'm a developer myself and I went through all the code from the template and it is very well coded with nothing done outside of the opencart framework.

I also did multiple tests on various mobile devices and desktops (browsers) and have yet to find a flaw.

It was very easy for us to implement customized changes to the template files. Further we tested this with google pagespeed insights apache module with various modules activated and found no issues after modules got activated.

Thanks for a great theme.

for Customizability

This is theme very bad install time 4 hours because not have sample data pack..

Author response

If you are not able to install theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server.

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