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Does the theme works with woocommerce version 2.4.12?
Yes, our theme is compatible with version 2.4.12.
it seems that the testimonials are not working with latest wordpress update
nevermind, solved! it was a plugin that was causing this.
Great to hear that you solved it! Feel free to contact us if you have any other questions / issue.
Can you please update the revolution slider plugin that is packaged with the theme?
Hello, we just update the plugin on our server.
How to update:
Dear, Im have the shopifiq theme installed and set for 2 sidebars, Now i would like to have separate sidebars for the homepage en categorie-pages. In the theme settings i removed the check on, “Category uses same layout as shop”. But at appearance> widgets, i see a few sidebars which can be used but unfortunately there is no seperation beween the sidebars on the homepage & Categorie-page. Please let me know if its possible and if yes, how can i do this… I tried adding the sidebars at Appearance> sidebars, there ive added a sidebar with the name category-page but still no effect. I hope you guys can help me out with this one. Thanks a lot and Goodday!
thank you for contacting us.
We are sorry but in Shopifiq theme is not such a option to have different sidebars on category. If you want to achieve this, you will need to edit code.
If you have any question, do not hesitate to contact us.
Hi , just a pre sale question i have a customer who like on the products page to have the ability separate the product in sizes 30 ml, 50 ml etc please see image http://1drv.ms/1RJdmvy
Would that be possible ? also i see that support wpml
thank you for your interest.
You can have different options under one product, but it is in dropdown like on our demo: http://anpsthemes.com/shopifiq-new/shop/juicy-chair/.
Hi Im having an issues getting this message (Your theme (Anps’s Shopifiq) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.)
I checked and its this (shopifiq/woocommerce/content-product_cat.php version 2.5.0 is out of date. The core version is 2.5.2, )
How can i fix it?
Hello, this is not affecting your theme, we have scheduled an updated for next week which will fix your issue.
Thank you and best regards
great thank you
For a client of us we’ve changed a line of code, perhaps interesting for you. Functions.php line 1070
is_shop() || is_product_category() || is_product_tag
is_shop() || is_product_category() || is_product_taxonomy() || is_product_tag
Also on taxonomy pages it can be interesting to enable the woocommerce selected sidebar, after all it’s still a product page
Hello, thank you for the tip! We will apply this change to our next update.
My website is www.secure.97-web.com
Some of my products categories have a long name and when I change the width in style.css ” .megamenu > .sub-menu > li, .megamenu > .sub-menu > li li ”, my submenu background width grow but not enough.
Wich file must I modify to have a correct showing ?
Hello, we recommend using a child theme, for adding additional styles. This way your styles won’t be lost, when you update the theme.
Where you place the custom CSS does not matter, but make sure it is added after out styling, so you won’t have issues with specificity.
For additional support, please contact us from the account where you have purchased Shopifiq, so we can verify the purchase. Thank you.
Theme settings do not match documentation. Unable to add images.
“Adding portofolio items is the same as adding Blog post, you just need to select Portfolio insteed of Posts.”
“When adding a Featured image you can also add up to as many images as you like besides the Featured image, which will show on the portfolio single page.”
When adding portfolio items, images do not show up on portfolio single page.
Attempted to put image in “Featured image” area and also in a “gallery” space on the page itself. Neither of these made an image appear on the screen. Just grey bar with number “1” appears.
Screenshot WP back end: http://filebin.ca/2ZnsF5L6a7Eu
Screenshot WP Front end: http://filebin.ca/2ZnrJwuhH2We
(Same results when an image is set as featured image)
What could be causing this to happen?
Noticed the “Portfolio” page was not selected in drop down menu of portfolio settings.
Selected and the only change is that the 1 in the blank grey box is now 2 arrows. Still does not display images.
Setting “Limit items” in portfolio settings made image display with green box, but only on hover.
Documentation needs better breakdown of how to set the portfolio aspect of the plugin.
Shopifiq requires you to upload images via the post where you want to display them. This will link the images to that specific post and show them inside the gallery. Then only select one of the uploaded images as the featured image.
Please note that your support period has expired. Please renew it for any further support requests.
How/where can I change the color of the page title box from “primary” to a medium grey? (#737373). thanks
Please do open a support ticket on http://anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you and best regards
Hi! I see that the template is compatible with 4.4 WordPress. But the 4.5 is available. Can I upgrade to 4.5?
Yes, Shopifiq is compatible with wordpress 4.5 version.
Good day guys,
I have two questions for now:
- How can I maximize the search results? There are only being displayed 10 products, whereas there are far more products to display.
- Can I adjust the filter of the search system of your template? Not all the products are being displayed, in meaning of accuracy.
Look forward hearing from you.
1. Below the 10 search results should be a pagination where you can access the rest of them. There are 10 results showing at once, because of the Settings – Reading – Blog pages show at most 10 posts option.
2. WooCommerce provides the sorting (top select box) and pricing (widget) filters. We did not any extra filters on top of it. For more advanced filtering you will need to install a plugin.
My language folder is empty. There is no .po file in the zip file of the last version (26th July). How can I get de .po file to translate de theme?
Hello, download the POT file from: http://astudio.si/preview/plugins/shopifiq/shopifiq.pot
The file will also be added in the theme with the next update.
Hi, Is there the disable responsive check box on the theme option ? or are there easy way to disable responsive?
Hello, sadly no there is no easy way to really disable responsive. For any other assistance please do open a ticket at http://anpsthemes.freshdesk.com. Thank you and best regards
Hi I just installed the theme, I went to the documentation and all of the images are broken. Also when installing dummy content, I get a 504 Gateway Timeout and Siteground says everything is fine on their end.
Hello, i am very sorry to hear about your issues. Please do open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help you.
Hello, the dummy content require additional resources to execute fully. The 504 error means the server timed out – did not finish the request fully. You will need to change your server configuration in order to fix the issue. Our recommended values are:
max_execution_time = 600
memory_limit = 256M
upload_max_filesize = 32M
upload_max_filesize = 32M
For more information, please take a look at https://anpsthemes.freshdesk.com/solution/articles/12000005480-demo-import-doesn-t-work
Thanks, I’ll forward this to them.
Let us know if you managed to import the dummy content. Also feel free to ask us any other questions.
Hi there, Is there any way to have the product sub-categories ‘collapse’ or close/open under the main category like a concertina / accordion? Got a lot of categories and could now do with using subs, but this will make the side ‘Product Category’ listing very long.
Hello, unfortunately such a feature is not available in our theme. We recommend that you check the WordPress plugin directory and see if a plugin has the requested feature.
You can also open a ticket at https://anpsthemes.freshdesk.com and we can build this feature for you, but note that as it is a custom feature, it will cost extra.
We may add such a feature in a future update if more customers request such a feature. Currently you are the first user to request such a feature.
Thank you again for choosing our theme.
Hi. When trying to import the dummy demo content, we get errors like:
- Failed to import shop_order_status cancelled
- Failed to import Media “logo2”
No images or revolution slider files are being imported. We have WooCommerce activated, tried changing the folder permissions to 777, tried increasing PHP limits (they aren’t reached – the errors show up almost immediately and this server had no issues with any other themes we used), tried using the xml file with WP importer directly (same errors). Any ideas what the reason might be? Can you e-mail us the dummy images & revolution slider? We are at firstname.lastname@example.org
We’ve noticed, that the dummy.xml file was exported 3 years ago – this might be the reason why importing doesn’t work. Please try to make a fresh export and send us the xml file.
Aaaand most importantly, the attachment URLs which are in the XML file don’t work. Here’s an example: http://anpsthemes.com/shopifiq_img/wp-content/uploads/2012/11/logo2.png
So, please make a fresh export file with working attachment links. Please send us the proper dummy.xml file. Also, be sure to update WordPress and WooCommerce on your side before making the export, so that the export file will be compatible with the newest versions.
Hello, thank you for contacting us, please do open a support ticket so our support can better assist you on http://anpsthemes.freshdesk.com Thank you and best regards
I’ve got the latest version but it doesn’t seem to be working with WooCommerce Shipping Zones. When changing the State dropbox, the shipping options are not changing as they do using the Storefront theme.
Hello, thank you for contacting us. Please do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be happy to help you. Best regards
If WooCommerce is enabled (2.6.9) my ACF fields won’t render in page admin. I tried to sign up to your freshdesk but all I get is “You are not authorised to access this portal. Kindly contact your helpdesk administrator.”
Hello, we did a quick test using all the latest versions and did not notice any issues. Please check your server for any error_log files or activate the error reporting by editing wp-config.php and setting WP_DEBUG to true:
We have contacted Freshdesk and let them know about the issue. We also just verified an email with @provianet.fi, so you should be able to submit the ticket now. We apologize for the inconvenience.
Got the mail, thanks I noticed my problem persist even without your theme activated so I’m not going to bother you anymore about it.
Feel free to open a ticket if you have any other questions / issues regarding our theme. Good luck in finding a solution. As mentioned, try checking error_log files (use FTP and check inside your WordPress installation) or activating debugging to see errors.
Hello. I am struggling with this theme. I just downloaded the latest version, but I see no options for responsive. My site is not responsive at all. The theme options is completely different.
Hello, please do open a support ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to offer assistance. Thank you and best regards
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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