Anps

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898 comments found.

Impossible to leave it as a demo.

To date have not returned me the money.!

Zero support!

Hello. I am sad to hear about your issues. Please do provide me with the ticket id so we can check it out. Thank you and best regards

That ticket number does not exist, could you recheck it please. In any case we will chek your issue. Thank you and best regards

This is my Purchase code: da8a5f1b-ae17-40d5-8634-7ab97b3a54f0

Hi,

I checked your site and there are few things, which I would like to send you in private. Could you please open support ticket: http://anpsthemes.freshdesk.com (the number of ticket, which you gave to us, doesn’t exists) and we will solve it during a day.

Thank you

Hello, can I see how look grouped products ?

Hi, am so sorry but I do not understand what you mean by group products? Could you provide an example?

Thank you

We noticed a small styling issue with group products and fixed it. This is how group products look: http://anpsthemes.com/shopifiq-new/wp-content/uploads/2012/09/group-example.jpg

hello, i face this problem in revolution slider in full width mode http://amazonalnajaf.com/ can you solve this

Hello, please do open a ticket at http://anpsthemes.freshdesk.com and our support staff will be glad to help

Hi, when will support for Woocommerce 3 be available?

Hello, we will update all our themes with WooCommerce 3 support this week.

Great thanks. The mobile version is missing the logo on the sticky menu, can this be corrected please?

Unfortunately, we do not see the issue on our testing server. Please send us a link to your site by opening a ticket at https://anpsthemes.freshdesk.com

Thank you.

I have one problem… the Site Notice, open in every pages in my website , can you help-me please? look : www.casadosindico.net

Hi,

thank you for contacting us.

If you mean pop up on every page, it is not part of the theme. You should check plugins or custom code.

For further support please open support ticket: https://anpsthemes.freshdesk.com

Best regards

When do you plan to upgrade the theme to PHP 7?

Hello, it should work on PHP 7, what seems to be an issue?

Thank you and best regards

Oh sorry, my fault. I installed a plugin to check for PHP7 compatibility. Only revolution slider plugin caused errors. Your theme is working with PHP7.

Currently getting the following error after updating your theme.

The “add_to_cart_fragments” hook uses out of date data structures and function is deprecated since version 3.1.1. Replace with woocommerce_add_to_cart_fragments

Is this a quick fix?

Hi,

thank you for contacting us.

You need to have the latest version of Shopifiq theme. If you need any help, just open support ticket: https://anpsthemes.freshdesk.com

Best regards

We are using the latest version of your theme. The error appeared after updating. I also tested by creating a fresh new install and re downloading the latest theme files. The error still shows up in error log.

We will test again on your server and if there is a bug, we will update it and add new version to Themeforest.

If you have any question please open support ticket: https://anpsthemes.freshdesk.com

Best regards

Hi,

I tried to build in a function to ajax reload the cart when quantity changes. Unfortunately, this function won’t work with your theme. The cart only updates when the quantity increases with minimal two products, and after updating the quantity buttons disappear. Is there a way to solve this and just update the cart with every increase, without losing the quantity buttons?

My code for auto reload page:

add_action( 'wp_footer', 'cart_update_qty_script' ); function cart_update_qty_script() { if (is_cart()) : ?> <script> jQuery('div.woocommerce').on('change', '.qty', function(){ jQuery("[name='update_cart']").trigger("click"); }); </script> <?php endif; }

Hi,

thank you for contacting us.

Please open support ticket: https://anpsthemes.freshdesk.com and we will send you the updated files to fix the quantity buttons issue.

Also, change your Javascript code to:

jQuery('div.woocommerce').on('change', '.qty', function(){
    jQuery("[name='update_cart']").prop("disabled", false);
    jQuery("[name='update_cart']").trigger("click"); 
});

This will make sure it so the change is triggered on every quantity change.

Thank you.

Best regards

Thank you

You are very welcome

On functions.php line 941 you cannot pass an empty string as an argument. You must use an array, or else you get these errors -> https://snag.gy/iF72Bj.jpg

You should also test the $fragments variable inside woocommerce_header_add_to_cart_fragment() to check if it’s an array and if it’s not initialized it as one.

Hi,

thank you for contacting us.

We tested on our server and didn’t notice such issue. Are you using the latest version of Shopifiq theme?

You can open support ticket: https://anpsthemes.freshdesk.com But please not that your support expeired and is limited (if you won’t extend it).

Best regards

Just a quick suggestion: You should never use another plugin/theme textdomain, as the strings may change and thing will get broken. Even if it’s the exact same string, the theme should use it’s own textdomain. https://snag.gy/rkNjm8.jpg

Hello, we use the “woocommerce” string as we are changing the WooCommerce template files and we don’t want to make additional work for our users to translate duplicate words.

We do agree that WooCommerce made changes to the strings and we need to update our theme to fix the translation issues. We will update the theme as soon as possible.

Any updates on this? “Hello, we use the “woocommerce” string as we are changing the WooCommerce template files and we don’t want to make additional work for our users to translate duplicate words.” -> I understand that, but if you create/update the PO/POT file using Poedit or another tool, you’ll still get those strings to translate, although they’ll be useless because i18n will not get them from your PO/MO file but rather from WooCommerce one. So your users will still get those strings to translate but they’ll be doing it for nothing. https://snag.gy/yb8fvp.jpg Quick note: on WCEU 2017 in Paris I asked this exact same question on an i18n workshop by John Blackbourn (https://2017.europe.wordcamp.org/session/workshop-internationalisation-for-wordpress-developers/): “when we have a plugin or theme that uses the same exact strings as another plugin, should we use our own domain or the one from the other plugin” and the answer was categoric: “your own textdomain, for two reasons: the string can change in the original plugin in the future and those strings will still be in the PO file for translation file but not used”.

Hello, we apologize for keeping you waiting. There was a planned update on October 25 with the WooCommerce fixes, but it was soft rejected due to some other things. We made the fixes, but had forgotten to post an update. We are currently in the process of getting the theme updated on Themeforest.

To get the new version sooner, please open a ticket at https://anpsthemes.freshdesk.com and we will send you the new version.

We apologize for the inconvenience and thank you for providing the extra information on the topic.

​hello!

first of all , I do not want to sell the products on my website so , is it possible to eliminate somethings for me on the theme.For instance, The money, the logo of shopping car(basket), discount page. ?

could you please answer me as soon as possible?​

Hello, if you do not install WooCommerce, then all the shop features will be removed.

Please note that Shopifiq was designed as an eCommerce theme and most features are designed for the shop elements. Also Shopifiq is an older theme and requires shortcodes to built the content. Please check our portfolio https://themeforest.net/user/anps/portfolio and check our newest themes which offer additional functionality.

Hello,

I want to change the size of the theme typographies because predefined ones look too small.

I am changing the css, adding (font-size: 22px;) but the problem is that I must change each type separately is there any way to tell you that all the typography is augmented?

Hi,

thank you for contacting us.

Please open support ticket: https://anpsthemes.freshdesk.com and include right purchase code.

Thank you and best regards

Hello, we are currently on version 2.3.1 via a child theme – what is the easiest / safest way to update the theme w/o risking losing any settings or info? Please advise on proper method. Thank you!

Hi, please open a ticket on https://anpsthemes.freshdesk.com and our support will be glad to help you out.

Thank you and best regards

Hi, thanks. Unfortunately, my support period has run out – and I really don’t want to pay just to have access to information on how to properly update the theme. Can you just provide that info or the link on how to do that please?

Hello, our documentation includes the “How to update section”, which can be found here: http://anpsthemes.com/shopifiq-documentation/#theme-update

Make sure to make a backup before updating by renaming the current folder to shopifiq-old. Then upload the new version. This way you will be able to easily switch back in case something will go wrong.

The process is the same when updating a site which uses a child theme. If you have extended any files (eg. header.php), check if any changes have been made and apply the changes to your child theme version.

In any case, we do recommend extending your support to ensure access to ongoing support with fast response and an amazingly helpful staff.

I hope that helped. Thank you and best regards

Latest versions breaks footer again. 2.4.6 and 2.4.7 break the footer and give a weird hex string at the bottom. Set back to 2.4.5 and everything is fine. FIX IT

Hi,

please open support ticket: https://anpsthemes.freshdesk.com and include site url.

Thank you and best regards

I might be looking to Purchase this theme. Does it have user newsletter opt-in or MailChimp integration support ? Users would need to be added to the mailing lists when they sign up and then a feature on the site will have the admin sent them an update, featured product with price and information or specials that are on. Is this possible ?

Hello, thank you for your interest in our theme. Unfortunately, our theme does not have the mentioned functionality. We also checked for “WooCommerce and MailChimp” plugins and none of them have the exact functionality you desire. They support subscribing users once they create an account and provide a way to email your WooCommerce customers via MailChimp.

fcnet

fcnet Purchased

Hello, we have updated the theme in our website and now the categories and the subcategories are not showing in shop pages as set in Woocommerce Settings

It is an issue in our theme. We have responded to your ticket and have attached a new version. We apologize for the inconvenience.

fcnet

fcnet Purchased

Yes, the problem was fixed. Thank you for the wonderful support.

Great, thank you! Please don’t forget to rate. 5 star ratings help us alot :)

Hi! How do I remove Google fonts from being included and loaded from Google server? I need to put the fonts on my server so that Google cannot track my users by the use of webfonts.

Anps

Anps Author

Hello, we are still checking for possible solutions and waiting if Google will add any additional privacy options. We will provide an update that will solve the issue before GDPR goes into effect.

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