89 comments found.
Need to extend support, i have also received 15% discount code, but at checkout unable to see option of apply code. Kindly guide on this.
Discount code does not work on themeforest
so will i not be able to use discount code?
No, you will not able to use discount code here
Theme does not work with latest version of Wordpress.. facing.Compatibility issues with woocommerce version as well..link breaks after activating all plugins related with woocommerce.
Please contact our support team at https://templatemela.freshdesk.com/support/tickets/new Meanwhile we will update theme as soon as possible.
theme does not work in latest version of Wordpress please help me
ticket ID 68332
Theme should be working with latest version. I’ve set priority for this ticket, our technical team will help you.
please reply me
Our technical team will get back to you as soon as possible, Thank you for your patience.
Sir I waiting from 2 day
We received your purchase code verification and Details 21 hours ago. Thank you for your patience.
I can confirm theme does not work in latest version of Wordpress. It’s broken.
Please contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
I already have. Waiting for a reply
Our techincal team will get back to you as soon as possible. Can you share ticket ID? so I can set priority.
Sure. 68240. Thank you!
Our team will reply as soon as possible. Thank you
Hi, This theme no longer works, gives error on server and no display.
A new version of the theme needs to be released.
Please contact our support team at https://templatemela.freshdesk.com/support/tickets/new Meanwhile we will update theme as soon as possible.
Hello, I have solved some problems myself, but the theme needs a new update for new wordpress and WooCommerce.
Thanks.
Thank you for the update. we will update as soon as possible.
How do I edit the red call to action? its currently written “documentation” in layout 1
Please contact our support team at https://templatemela.freshdesk.com/support/tickets/new
hello in can u help i have not best experience with your site. it doesn’t open properly and it doesn’t alementor if you said i’m sorry my category also doesn’t open properly and install went for more that some exist in not uploaded i need help . i bought this for a few months and i’m still trying but i can’t seem to get a good website up and running, i emailed you on april 30th but got no response. I want help now.
Hello, If you are not able to install theme or any issue then technical team help you, We provide FREE support to any our theme related bug. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home Thanks.
No, you have to show me how I can do it myself, so I don’t always come to you for help. Anyway, where do I enter that code from the website?
without category https://michelm116.sg-host.com/Hello, Please refer theme documentation file and video tutorial for perfectly install theme. Or submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you. Thanks.
hello, the basket part of the theme is not in Turkish, can you provide a solution?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical guide you about all your technical questions and issue. Thanks.
Warning: require_once(/home/customer/www/guesstar.com/public_html/wp-content/plugins/meta-box/inc/helpers.php): failed to open stream: No such file or directory in /home/customer/www/guesstar.com/public_html/wp-content/plugins/TemplatemelaMetaBox/meta-box.php on line 32
Fatal error: require_once(): Failed opening required ’/home/customer/www/guesstar.com/public_html/wp-content/plugins/meta-box/inc/helpers.php’ (include_path=’/home/customer/www/guesstar.com/public_html/wp-content/plugins/kirki/:/home/customer/www/guesstar.com/public_html/wp-content/plugins/kirki/core:.:/usr/local/php74/pear’) in /home/customer/www/guesstar.com/public_html/wp-content/plugins/TemplatemelaMetaBox/meta-box.php on line 32
I need help
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions and issue. Thanks.
Hi! Two presale questions, please: is the theme including the Slider Revolution as the banner in the Item Details says and is it compatible with the WooCommerce 6.x?
Hello, After the perfectly install theme your store will look same as our demo store. This theme fully support latest version of WooCommerce (6.x) and included revolution slider as well. Thanks.
How do I create “Hot products” for the weekly deal row ?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical questions and changes. Thanks.
hello . i want to delete documention button from menubar , red button and name is documantion , please help me
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions and changes. Thanks.
Pre sale question: does this come with demo content included? Dummy products and so on too
Yes, Sample data included with theme package. Thanks.
Hi, the product image does not change in variable products when i change the option. How can i do It?
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or issue. Thanks.
Hi The template supports RTL mode?
Yes, This theme fully support to RTL.
Hello. I have no idea why my Slider Navigation don’t show up. Can you guy help me check. Thanks in advance.
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your theme related issue. Thanks.
Third class code and design quality for child templates. I have tried so many time but the same results. Finally I am moving on an other theme. wastage of money and time.
Hello, After the perfectly install theme your store will look same as our demo store, And if you are not able to install theme then technical team help you. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home Our theme installation service is free and technical team help you about all your technical questions or changes. Thanks.
I have installed theme and want to set my home page to Layout 02 ..i am unable to see its option in parent theme or do ineed to install child theme of layout 02 ??
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store. Our theme installation service is free. 
Thanks.
Is it possible to switch from WP Bakery to Elementor page builder or will this break any customizations built in the theme?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical questions or changes. We will help you about all your technical changes. Thanks.
Is there a way to change the name label on the cart from My Bag to Cart?
Hello Sir, Possible to change cart text. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or issues. Thanks.
Only the parent theme and no sub-templates are downloaded in the theme forest. Where can I download my sub-templates?
Hello Sir, All theme files (Child) included with theme package. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical questions or issues.
