Discussion on Shopkeeper - eCommerce WP Theme for WooCommerce

getbowtied

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4771 comments found.

luisomena

luisomena Purchased

Opa, boa tarde.

Infelizmente ao acessar meus produtos o botão de comprar não aparece, o que poderia ser?

Hi @luisomena,

Please check if the Catalog Mode is enabled in Appearance > Customise > Shop > Catalog mode.

Cheers, Adrian B

adavoli

adavoli Purchased

Can the Sticky Header be set to transparent like the Regular Header style?

Hi @adavoli,

You can set a rgba() background color for Sticky header in Appearance > Customise > Header > Sticky Header.

Cheers, Adrian B

Hi there,

I’ve increased my php limits and updated all plugins as requested but I still get the below error when I try to ‘Customize’ the theme:

This page isn’t working www.illyra.com is currently unable to handle this request. HTTP ERROR 500

Please help if you can. This issue happened to me a few months ago, I fixed it but now it’s happening again.

Thanks, Blake

casbboy

casbboy Purchased

Figured I’d post this here to see if others experiencing same issue. After update, the add to cart feature is somewhat broken. Before, when you add items to a cart a smooth box comes in from the upper right to show the new addition(s). Now, when you do it, the page does a full reload, which is odd, to then only do the cart box expansion after the reload.

Why not just have the ajax do the cart animation, like before, without the need to refresh the page?

Hi @casbboy,

My colleague Hina has answered to you ticket. Please continue the conversation there if you need further help.

Cheers, Adrian B

touhidull

touhidull Purchased

HOW TO MAKE IMAGE RESPONSIVE SET IN ROW BACKGROUND

LINK OF THE PAGE- https://lscreationbd.com/main/

Hi @touhidull,

As I can see you have managed to solve the issue and the background image seems to have the normal behaviour. Please continue the conversation on your support ticket if you need more help on this matter.

Cheers, Adrian B

primat

primat Purchased

Hi everybody ! I upgraded the theme to its last version a few days ago, and I’m getting this error: “Refused to apply style from ‘https://ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/themes//jquery-ui.min.css' because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.”. It breaks my website because a part of the CSS isn’t loaded… Someone would know why is this happening ? :)

primat

primat Purchased

My mistake, the error was already there before the update…

Hi @primat,

This issue can be caused by a minifying option in one of your plugins.

Please contact our support team so we can investigate further. https://shopkeeper.wp-theme.help/hc/en-us

Cheers, Adrian B

adavoli

adavoli Purchased

Favicon issue. When on a product page and selecting a product image by clicking the right mouse button (Open Image in a new tab). The Favicon shows the JetPack Favicon.

Hi @adavoli,

Your products images are hosted on WP servers and that’s why you are seeing the JetPack favicon. Opening the images in the theme’s gallery will show your website favicon.

Cheers, Adrian B

primat

primat Purchased

I updated Shopkeeper to its last version, and I lost a big part of my apparence configuration, for example: my logo has been replaced by the shopkeeper logo, the background color of the header has been reset… Someone would know why? :)

Hi @primat,

You have probably updated a very early theme version. Updating the theme should work just fine from now on.

Cheers, Adrian B

Maxim1985

Maxim1985 Purchased

Hello, I want to remove the zoom from product image but the problem is that on mobile the lightbox doesn’t work. It goes to the media file.

Hi @Maxim1985,

This seems to work just fine on our playgrounds. Make sure you have the latest Theme and WooCommerce versions. Also please check the mobile behaviour by deactivating all your third-party plugins one by one.

Cheers, Adrian B

I already tried that. Do you have the zoom in option disabled on any variation in the demo store?

Is there a custom code to increase the size of the Header Menu text on mobile devices? It is a bit too small and difficult to tap the right menu item as I have a lot of categories in my menu on www.rivalink.com.au

Hi there,

Please try using something like this:

.mobile-navigation .sub-menu .sub-menu a { font-size: 20px; } .mobile-navigation ul { font-size: 20px; }

Play with the font size until you find the perfect solution.

Cheers, Adrian B

Hello,

Would you be able to help me with a custom product page layout? I need a specific design for single product pages.

I tried reaching out through the support panel but I can’t because my support expired.

Thanks!

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