Reviews for Shopkeeper - Premium Wordpress Theme for eCommerce

Reviews for Shopkeeper - Premium Wordpress Theme for eCommerce

Cart 33,274 sales
Recently Updated
Well Documented

1,330 Reviews

for Flexibility

I am writing to share my appreciation for Shopkeeper Theme. I've been looking for the perfect online store theme for months and had a hard time finding anything that looked both professional and modern. Shopkeeper is one of the best themes I've seen, the design is timeless and looks great on any device. The customer support was also very quick and helpful. The one thing, I wished they include Elementor version in the near future. I would highly recommend.

Author response

Thank you for your great feedback!

Shopkeeper is fully compatible with Elementor and Elementor PRO and we are currently creating new templates based on Elementor, as well as Elementor versions of existing WP Bakery templates.

Cheers!

for Customer Support

they never provide support and don't answer your questions the shop code and templates is also pretty basic for an e-commerce theme to be honest

Author response

53164 - This is the number of tickets we have responded to over time.

91% of those who have contacted us are extremely satisfied with the service they have received.

You can't say we don't respond to customer requests.

We're sorry if something went wrong for you, but if you have any questions, please contact us on support, which you haven't done so far, at least we can't associate your username with any open ticket.

As for this template, Shopkeeper is a theme that emphasizes efficiency over unnecessary features.

If you want a bloated theme, you'll find thousands.

But Shopkeeper is exactly what you need for a decent ecommerce, and if you want more, you can introduce new, modular features with plugins.

We are waiting for you in the support area (https://www.getbowtied.com/support/), where my colleagues will do everything to make it right for you too.

Cheers!

for Customer Support

not work properly, slide also not work menu .. cant explain the faults .. really bad expriance

Author response

Hi, I'm sorry you had a bad experience, but I'm sure it has to do with your setup and not the theme. We can gladly help you to get outstanding results, that's why we are waiting for you on support to solve this situation.

https://www.getbowtied.com/support/

Cheers!

for Bugs

Horrible support. it's 2/10/22 and I've been waiting for them to reply about a known glitch with the add to cart notification on safari since 12/10/21.

Do yourself a favor and look through all the comments and you will see this glitch issue has been around for years and they still haven't fixed it.

Author response

Hi,

I answered your ticket and gave you a solution. In Shopkeeper there are several ways you can display that notification, including the default WooCommerce one. As I told you, go to Appearance>Customize>Shop>Shop Notifications there are some options called "Notification Style" and "Animation". Choose one that works well for you. Cheers!

for Customer Support

the customer support is very good and quick! thank you very much Romi your the best!

Author response

Thank you, actually.

You have some beautiful products on your site, I enjoyed it.

for Customer Support

I have developed several projects with WooCommerce for various clients and my experience with Shopkeeper and other themes developed by Get Bowtied is the most satisfactory both for the quality of its design and for the flexibility of use.

In addition, their support service is very adequate and on special occasions they have solved problems beyond what was expected.

Author response

It was a real pleasure working with you, considering the details you shared with us. And those explanatory videos...

for Customer Support

The main reason says it all. You answer the first time and after that you either disappear or you end up begging for help.
The rating is to encourage you to make changes.

Author response

Thank you! We are here from 2013 helping our clients and keeping our products updated. Talking about "making changes", please stay tuned for Shopkeeper's next big update, comming soon. Cheers!

for Customer Support

thanks david from support get bowtied for your help and reactivity.

Leonard

Author response

Thank you for choosing Shopkeeper for your projects!

for Code Quality

All works properly and gets updates regularly

Author response

We're happy if you're happy! Thank you!

for Customer Support

I've said it once, I'll say it again. The documentation and support is really poor.

Author response

Hi! We do our best to improve our products services and become closer to our customers. If, for some reasons, you are not satisfied with our product, you can ask for a refund here: https://themeforest.net/refund_requests/new Thank you!

for Design Quality

Shopkeeper offers tons of options to configure to present a great store. Mobile friendly with layout options and portfolios that make sense. Blog ready.

Author response

Thank you for your feedback!

for Flexibility

Theme is amazing, support, not so much.

Author response

Thank you for the review. We do our best to improve our services and become closer to customers. Cheers!

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