Discussion on Shopper - Magento Theme, Responsive & Retina Ready


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1399 comments found.

We are two problems with this model purchased from you. 1 – Facebook (Like) does not open in Internet Explorer or Google Chrome 2 – Option to track purchase also is not working. How do we solve this?

Hi grupoagilbrasil

1. Please check this link – http://stackoverflow.com/questions/7268100/facebook-like-box-plugin-doesnt-show-up-for-logged-out-users-only-for-logged-i

2. Have you tried to switch to default template and check order tracking?


Nice! Clean and professional with user-friendly features. Well done!

If I was to buy this theme would you install this for me on my hosting service similar to the demo here?

Hi webhostau,

We do provide quick start package with sample data.

Slideshow, colors, products will be setup similar to demo.

Please note that we do not provide images as we do not own the rights to resell them.


Hello I bought the template from the update of magento to 1.9 I have a problem on the home page.

Fatal error: Call to a member function getBackend() on a non-objec app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 816

Hi objectifplus,

This is not theme related issue.

Please refer to magento forums – http://www.magentocommerce.com/boards%20/viewthread/268975/


I have a couple presale questions.

1. Can you add images or custom blocks in a menu. Say Women for example would I be able to add pictures of dresses or pants or whatever in the top menu?

2. Would it be possible to have icons in the left menu also?

3. Can I add custom content blocks below the slider on the homepage? If so what kind of layout options exist?

Great looking theme. I’m awaiting your response to make final purchase decision. Thanks.

Hi ChrisHercules,

1. There is no such functionality at the moment. We plan to add megamenu in upcoming updates.

2. It is possible but will require customization.

3. Yes, you can add custom blocks. Basically you can add any html code in page content editor.


good afternoon I’m looking for a theme that shows different for each type of user and end values ??depending on the amount of purchase, the discounted value is varied! Is it possible? If so how is this customization?

Hi fredericotogo,

You can use customer groups to create different user types. http://www.magentocommerce.com/knowledge-base/entry/customer-groups
After that you can either assign different prices for different groups or use promotions to apply discounts to categories or create shopping cart price rules to control amount of purchase. http://www.magentocommerce.com/knowledge-base/categories/category/promotions/

For further assistance, please, use our help forum http://help.queldorei.com/


Dear customers!
If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://help.queldorei.com/
Work time: 10:00 – 18:00 GMT+1 Working days only (Mon – Fri)


Presale questions can be asked in Presale section of our forum. You don’t need to register to post in presale section! http://help.queldorei.com/categories/presale-questions


I would like to remove the entire CMS content section on the Home page so that its just Header,Slider & Footer. How can I accomplish this? Currently I have a large space between the slider and footer….

Hi tzvimoshe,

Please check a reply on our help forum – http://help.queldorei.com/discussion/5205/slider-only#Item_2



Will ask before to buy, is it possible to disable Home page slider or atleast remove that timeline (thin line above the pic)?

Thank you!

Hi Altstar,

Yes, it is possible to disable homepage slider and timeline.



Hi I have lots of products and lots of images. my images doesn’t square. if i will upload not squared images, will be Shopper show square thumbs? and will Shopper show rollover second product square picture? have you any simple for non squre images?

and i think i will be happy with the Shopper theme. thanks

Hi alikarlioglu,

Thumbnail size and aspect ratio can be changed in admin panel. All of the thumbnails will have the same size. Images that have different aspect ratio will be scaled. http://queldorei.com/faq.html#product_page_3

For further assistance please use our help forum http://help.queldorei.com/

Hi Thanx for the wonderfull theme. We want to place pictures in Shooper_Sample_BannersBlock How can we add that?

Hi MiriamSommer,

Go to the CMS->Static Blocks. Choose: Shooper_Sample_Banners Block. Near the content field You can see Insert Image… button, press it. If You need to add some picture from Your local pc then press Browse Files… button and choose needed file(s), after that press Upload Files button. Now You can choose needed file from the grid and press Insert File button.

Hi , is there boxed version of the theme ? Thanks


I’m not sure what’s happening but using this theme I’m unable to update the quantity using CSV import.

Here’s the content of my CSV file:





However, each time I upload it using System > Import/Export > Import > Products : Replace Existing.

Then it will replace all my products quantity to have : “444”. It’s only taking the first row of the CSV and apply to all my products.

My setup products are: 1. Red (Simple) 2. Green (Simple) 3. Blue (Simple) 4. Main (Configurable Product associated with the 3 products above).

I tried to emulate the same thing to the base magento website (non-template) and it worked perfectly.

Could you please let me know how to fix this??

Thank you

Hi triactivedesign,

Theme doesn’t alter Magento import system in any way. Also it’s doesn’t make any changes in QTY parameter. Maybe You have some errors in a csv or ext that rewrite some core Magento functionality.

Thank you for creating this wonderful theme. I really appreciate all the help and support setting it up. :)

Hi, I purchased this theme, i am the newbie, my question is how to change the color of this theme, etc: from red to blue…


Hi hoangvd,

You can find all of the color options in Queldorei -> Shopper – > Theme Settings: Appearance.

Also, please, check our documentation and FAQ: http://queldorei.com/faq.html


I’m not able to change the Shopper theme colors through the backend, I tried different configuration scope, things don’t change


Hi polin2014,

Color settings in the default scope may be covered by the settings in child scopes. If child scope setting has disable Use Default/UseWebsite checkbox thats mean it use own value. Also try to disable/clear magento and browser cache.

Also check this http://queldorei.com/faq.html#features_7

Question. I have purchased this theme but wanted to check on if you think it would work with 1.5.1. I see it says 1.6 and higher but I thought I might give it a go with 1.5.1 because we can’t upgrade our install. Do you think it would work?

Thanks Leslie

Any update on this? I’m don’t want to try it if it’s known not to work.

Hi technomonkey,

Unfortunately, our theme is not compatible with 1.5 that’s why compatibility starts with 1.6.x.x versions. It may require a lot of customization.

Dear Queldorei, you have done a great job with this product. I truly like it. There’s just one problem…

I do not want any names or links out of my store in the footer area. How do I remove them? I couldn’t find that option in the static blocks section.

Found what I was looking for. Thank you.

I have already sent emails directy to the author, but I had no reply:

=== I just bought the template, and everything is working fine, except the Product Detail page that is blank.

Even the Quick View is working perfectly. However, on the Product Detail page all the product info is blank, footer and header are ok.

I am using Magento 1.7.02. What could be happening?

Hi ruimia,

Can’t say for sure, need to look closer. You can send login details to your magento admin panel via form at our profile page and we’ll check what is wrong.