ThemeBurn

ThemeBurn supports this item

Supported

2094 comments found.

Hi, I want to buy your theme but I have a question. admin panel and your theme is already connected or both of it is only theme?

Hi,

Theme control panel is part of the theme. All theme design (colors, fonts etc.) are controlled from the admin.

BR,
ThemeBurn team

Hello, when im using the content builder, im only getting the changes applied to english with a shop with 3 languages.. How can i get it to work on all 3 languages?

Hi,

Thank you for purchasing Shoppica! We would gladly answer all of your questions. We want to note, however, that support is provided from our forum only, as stated in the theme description.

You will need to register with your ThemeForest username, email and the purchase code from your license certificate. The login password will be e-mailed to you immediately.

Support forums | Register account | How to get your purchase code?

You can open a topic in the support forum and paste your questions there.

Best Regards,
ThemeBurn team

Hi, am having the following issue:

When adding Latest Products Widget and filtering by category i mark include sub-category. I have products in the subcategory but not in the top category.

This results in widget not being shown.

But i have one other category where the product is in sub-sub-category if i filter to this category it works ok.

Please help!

Hi,

Thank you for purchasing Shoppica! We would gladly answer all of your questions. We want to note, however, that support is provided from our forum only, as stated in the theme description.

You will need to register with your ThemeForest username, email and the purchase code from your license certificate. The login password will be e-mailed to you immediately.

Support forums | Register account | How to get your purchase code?

You can open a topic in the support forum and paste your questions there.

Best Regards,
ThemeBurn team

Ok, i posted to your support forum.

Hope it doesnt take another 8 days to get an answer there…

I am now 2 weeks since original question and still no solution for this bug? This is bad!!!

Why i don’t have the option to import the demo for existing store? I have only for demo store?

Hey.. i am wainting second day. I write to you on your support forum and i dont have help. What is this support?

Hi,

Theme support usually takes 2 BUSINESS days.

BR,
ThemeBurn team

Hello Great prices do not fit in a small circle, where you can change the style of a text without a mug or stretch it at the right size?

Hi,

Thank you for purchasing Shoppica! We would gladly answer all of your questions. We want to note, however, that support is provided from our forum only, as stated in the theme description.

You will need to register with your ThemeForest username, email and the purchase code from your license certificate. The login password will be e-mailed to you immediately.

Support forums | Register account | How to get your purchase code?

You can open a topic in the support forum and paste your questions there.

Best Regards,
ThemeBurn team

Really bad support. 1 week not responding…

Hi,

Can you please provide a link with your support topics, where you have waited 7 business days?

BR,
ThemeBurn team

Hi, is this the same theme with “Pavilion – Responsive OpenCart Theme” ? there are shoppica layout in the demo page

espreso

espreso Purchased

after register we cant login (“ERROR: This email is already registered, please choose another one).

Hi,

You are already registered. We have created a temporary password for you. You need to use your ThemeForest username – espreso and the password we’ve sent you.

BR,
ThemeBurn team

your support forum not working so how can i get the support

i have submitted the issue on support

Guys we have this theme from a few years ago – think before it was responsive, maybe end of 2012. Site runs OC1.5.4. Tell me. Would really love to get the theme updated to latest version and update – willing to pay for support from your end to possibly even do it so as I don’t knock the website offline!! Would that be possible? I can drop you a direct email if you guys could possibly help at all!! Thank you so much in advance

dnatee6

dnatee6 Purchased

Hi,

I am having issues accessing my account through http://support.themeburn.com/. I registered and the results came out as username already taken etc, and I have problems logging in too.

Also I changed my username and email through envato account today. Could you allow access for the new information with current item purchase code, so I can log in for Support ThemeBurn?

I wanted to contact support on the issues with the blog. Does Shoppica provide a blog page that is already installed? And is there a need to install WordPress into Shoppica for a blog?

Thanks in advance.

Hi,

We’ve sent you an email with login details. Please check the address, you’ve used during registration.

BR,
ThemeBurn team

I upload all file but this theme doesnt see in my system settings. Please help me

Hi,

Thank you for purchasing Shoppica! We would gladly answer all of your questions. We want to note, however, that support is provided from our forum only, as stated in the theme description.

You will need to register with your ThemeForest username, email and the purchase code from your license certificate. The login password will be e-mailed to you immediately.

Support forums | Register account | How to get your purchase code?

You can open a topic in the support forum and paste your questions there.

Best Regards,
ThemeBurn team

Hi, on the featured products, how can i sort the product as i want? I choose the products that i want, but i dont know how to sort them. Can you help me?

This comment is currently being reviewed.

Hi,

In the first tab there are some sorting options:

http://i.imgur.com/79jjWs4.png

P.S. If you have any further questions, please use our support forums.

Support forums | Register account | How to get your purchase code?

BR,
ThemeBurn team

Hi Guys. Dreamvention here. We have a couple of ideas and would like to talk to you guys – please send us an email at info[at]dreamvention.com Enjoy!

Hi,

We’ve sent you and email.

BR,
ThemeBurn team

Why when someone write an model of product on the search, some products are showing with images, but other not?

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