322 comments found.
OpenCart 4 ?
Hello,
Thank you so much for contacting us.
Currently our theme is compatible with Opencart 3.x. We plan to update to Opencart 4.x in the future. Please let us know if you have any questions.
Thanks!
Hi, i want to access the backend for this theme. can any one give me the link and credentials
Dear Sir,
We’re sorry that we don’t provide a backend account for our demos.
You can get more information about our theme from the description and guide.
Thanks!
I do not have a Quickstart Package folder where to get it
Dear Sir,
We don’t include this package in the theme package by ThemeForest Policy.
Please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will send you this package.
Thanks!
One question before you buy. Can I reposition and extend the search bar in Home Page Layout 2 ?
Dear Sir,
You can custom it as you want.
If you get a problem using this theme, our team will help you soon.
Thanks!
Hello. Its pre-sales question.
1. Do you provide free installation? 2. Is this theme suitable for existing store with actual products?
Thanks.
Dear Sir,
We’re sorry for missing your comment!
Our team will install this theme free for the first time.
You can use this theme for an existing store.
Thanks!
hi
Dear Sir,
Can we help you?
Please give us more details about your issue.
Thanks!
Hi Guys, I do appreciate that my support has expired. I have a simple question maybe you will be willing to help me here.
Basically when customers add alot of items to cart, you can not scroll down to view the cart. Is there an easy way to fix this?
Or even better is there a way to put a link: index.php?route=checkout/cart in the Top Bar?
Thanks
Hello,
Thanks for your comment.
Please create a ticket at our system https://www.smartaddons.com/support/tickets and provide us your site link. After checking the issue, it will be easier for the support team to find the solution.
Also, you can renew your support license to get technical support from the team.
Thanks,
Hi,
Sorry my support has expired. I was hoping you would just answer this question for me. I believe the file I need to edit is the catalog/view/theme/so-shoppystore/template/common/header.tpl
I just need the code to add another link to the Top Bar that goes to index.php?route=checkout/cart
I have tried several things but cannot do it.
Thank You I hope you understand
Hello,
For this one, it also need checking code then we can support you better. You can create a ticket in the support system for this issue.
Thanks,
Dear Sir,
Thank you for your comment!
Our team fixed these issues.
Please recheck this demo.
Thanks!
Hi. In Guest Checkout there is * Post Code and *City. which is required. How to make it not required.?
thanks Advance.
Dear Sir,
For your request, it needs some customization in XML code.
Please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will check and help you.
Thanks!
Hello, I get a strange bug. I;m using onepagecheckout theme 2, and whevener the address is changed, the selected payment option jumps to the default one. Is there a fix? did anyone enoucnter this bug before?
Dear Sir,
For your issue, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will check and help you soon.
Thanks!
HI I bought this package, no sample data was included in the package. I hired a Envato installer and he also stated that no sample data was included in the package. Design number 4 has issues, one cannot change the vertical menu categories in the backend. The entire package does not work correctly. Home page 4 cannot be edited in the background i.e good quality, awesome support, 14 days return and ext. The daily deal also does not work or display
azzepisFeb 18 2021, 3:30 pm I will use installed by you Opencart.
I can’t confirm that the entire package will be uploaded, it depend on how demo data is configured for this theme. If there is separate demo for every Layout – you will get only selected Layout number 4
azzepisFeb 18 2021, 4:00 pm Theme installed, Layout 4 activated.
You can also activate any other layout like on screenshot http://prntscr.com/zzhc0v
There is no any sample data, as described in themes documentation (screenshot attached) , so only sample configuration is installed, if you need additional sample data – you should ask theme’s author about this problem and let me know, I will try to help with sample data import
also see ticket OPENCART-G8LS86AYXY, https://www.smartaddons.com/support/tickets
Dear Sir,
Our team replied to this ticket 3 days ago.
Please recheck it and let us know if you still need our help.
Thanks!
your theme is just giving problems in all extensions.
Dear Sir,
If you get any problems using our theme, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will help you soon.
Thanks!
Dear Sir,
Thank you for your comment!
Our team will fix this issue soon.
If you have any questions, do not hesitate to contact us.
Thanks!
What PHP version is your 3.0.2.0 compatible with ?
Dear Sir,
Our theme is fully compatible with PHP from version 5.4 to higher.
Thanks!
He has tremendous support. It doesn’t even have support. For a minor problem, I haven’t gotten an answer for three days. People who will buy it should not buy in the hope of support. Let them try to solve the problems themselves.
Dear Sir,
We’re so sorry for the late reply, our system has got an overload.
We couldn’t found any ticket from you on our Support System, please provide us your ticket number, we will check and help you soon.
Thanks!
Hi Is the theme(shoppy store) available in Turkish?
Hi sir,
This our theme supports multilanguages, include Turkey, however, it doesn’t translate the theme, there is just some places still need to be edited by hand, we will guide you do that because we don’t know Turkish!
Please let us know if you have any question!
Thank you so much!
—-I get an error when adding a payment module; (module:Paytr)
// PAYTR IFRAME failed. reason:Zorunlu alan degeri gecersiz veya gonderilmedi (get-token): user_name//
—-is the theme guide of user available?
I apologize for my limited english
Hi sir,
Have you bought this theme? We did not see the purchased label!
Thanks!
is this tbeme Google AMP ready or we need to buy extra AMP module. Which of your theme is AMP ready so we dont need to buy extra AMP module?
You can buy it here:
https://codecanyon.net/item/so-amp-opencart-3-amp-google-plugin/22307035
Hello there, I am thinking of getting this theme, but I have two questions. 1- Can quick view be canceled? 2- Can the discount rate appear on the picture of the product? Example: The red strip “Sale” in Layout 3. You should automatically write a discount rate in this field. (Discount 30%)
Hi sir,
Thank you for your questions, here our answers: 1. quickview can be turned off if you want 2. This is customized, and you will pay a small extra fee for that!
Please let us know if you have any question more!
Thanks!
theme compatible with php version 7 ?
i have tickets and no reply yet !!
Hello,
Thank you very much for contacting us.
Our theme is compatible with PHP 7.3. For the latest version 7.4, we haven’t tested our theme on this version before. So, we don’t sure that our theme and plugins will work well on this version.
Best regards
Please send me file to update template from v1.5.5 to latest version. Thanks a lot
Hi sir,
You mean quickstart package?
Thanks!
No, when I visit the download page, there are update so_shoppystore_update_1.5.8_to_1.5.9 And I want update from 1.5.5 to 1.5.9
Hi sir,
The version you use: v1.5.5, it has any problem? or did you customize anything? the best way you should backup it, and then update to new update version. If there is any question, please create a ticket, the technical support team will help!
Thank you!
I have a question, Can I make another site in this template?
yes, but without our support
Thank you!
Dear sir,
i have problem with this template on opencart 3.0.3.2
Unknown: Function create_function() is deprecated in /home/clients/73123a7abcb66494840ba6e421ad548b/LOGAM/catalog/controller/extension/module/so_listing_tabs.php on line 364
could you please help me to solve this? really need you support and help.
Thank you in advance and best regards
Hi sir,
Please go to Help center and submit a ticket, our support team will reply within 24 hours of every business days! https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticketThank you!
