We are use that templates. Thanks Vero
Thank you so much for your rating. This rate motivates us to do better in the future.
So good! :)
Thank you very much for your rating and comment.
If there is any difficulty during using the theme, you can create a ticket at our system https://www.smartaddons.com/support/tickets then our team will help you.
He has tremendous support.
It doesn't even have support.
For a minor problem, I haven't gotten an answer for three days.
People who will buy it should not buy in the hope of support. Let them try to solve the problems themselves.
We did not found any of your support requests on our Support System (https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket). Can you give us your ticket number?
We received 2 messages via your ThemeForest account and we have replied you to your email but no response from you: http://prntscr.com/vd0ra1
Please submit a ticket or reply to our email to get our support.
This is worst theme with lot of bugs. Even your team not able to install the same and they refunded the amount. Why dont you validate theme before upload. This is not expected. Eaither provide new theme which is buggy free or refund the amount of both.
We found that our team replied to your ticket and installed the theme for your site. No response from you: http://prntscr.com/vd0xwk
Please follow your ticket and provide us more detail about your issues, our team will help you soon.
We're so sorry for your inconvenience!
not really good. many bug need to be fixed, and for muilt-languages really supported bad. and too many CSS not work property..。。。。i just too trust this template....
Please let us know your trouble in the ticket, we did not see any ticket from you, how to support, sir? This review is not the truth and it affects to our item. Please let us know your issue, and we will assist right. You should remove this review before we have to report to Themeforest.
Thanks & hope to help you asap!
lot of bugs, standard of sql coding is very very poor.
Thank you so much for buying our theme. However we checked and see that you didnot inform to us or reply to us in the ticket: https://prnt.sc/o6vajp
Now, please create a ticket and list all your issue, we are always ready to help you check.
About this review, it doesn't reflect the truth. Please remove it or change it soon.
Thank you, guy!
by umut2 4 years ago
I do not know english. Google translation error. wrong translate. How do I delete comments
I am disappointed because waiting for support over 38 hours. My store is not working because both the previous version of the template and the current one has a problem with OnePageCheckout.
I do know know, maybe it's my fault, but it's doesn't matter. Help should came up to 24h I think so.That's why I am disappointed.
I have paid for additional support and it does not help either. The template is really cool but the support is disrespectful to the client.
I replied and guide you how to resolve your issues in your tickets. Please check them and contact us if you need any help.
The theme doesn't allow to customize the layouts for product and category pages and the support doesn't give me any answer.
Please comment in product and tell us your ticket, we will check your issue asap.
good seller, fix the matter very fast.
Can not handle larrge amounts of products and not easy to unistall without crashing the entire database. Extremely slow!
We haven't got any ticket from you, from the old Help Center to New Help center.
This is official help center for OpenCart theme, please let us know if you got any issue, and extend your support.
The best theme and best customer support team(Even they hear and resolve my problem after support expiration). However I have to chase little long but I can understand there are many tickets to resolve.
5/5 for Design
5/5 for Quality
5/5 for customer support
Thank you so much for this compliment, it will motivate us a lot.
Worst customer service ever. don't buy this item it doesn't work properly. Money waisted a lot of bugs and customer service arrogant and poor of solutions. Read carefully other reviews before to buy it
We willing to refund right to Customers if our theme has bug and we can't fix it for you. But in this case, you did not cooperate.
You haven't created any ticket, you haven't sent us information to help you check, how to help you?
You always said that our theme is buggy, but you did not show what it is when we asked. You really did not co-operate with us, even we emailed to you several times, you never reply.
Moreover, according to Envato Policy, we totally refuse this request:
Please go to our Help Center to get assistance for any your trouble with this theme:
Tell us what you think!
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