Discussion on ShoppyStore - Multipurpose Elementor WooCommerce WordPress Theme (15+ Homepages & 3 Mobile Layouts)

Discussion on ShoppyStore - Multipurpose Elementor WooCommerce WordPress Theme (15+ Homepages & 3 Mobile Layouts)

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747 comments found.

bsse0923

bsse0923 Purchased

some options in elementor pro is locked in my version

Hello,

Thank you so much for contacting us.

Please submit a ticket via this link: https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there..

Thanks!

does you provide wp-rocket plugin ?

Hello,

Thank you so much for contacting us.

We do not provide this plugin and you need to purchase it to use it.

Please let us know if you have any questions.

Thanks!

theme is much more slow, pls advice how to fast loading. currently using WP Super Cache plugin, when update logo, text etc unable to update. I’m using namecheap VPS.

Hello,

You can check your site on this tool: https://tools.pingdom.com/ or https://gtmetrix.com/. The system will offer a number of solutions to help you optimize speed.

Thanks!

Hello Admin,

2023 is almost upon us, when are receiving update for ShoppyStore as is being months now since the last update. WooCommcerce now in version 7.2.2 and WordPress in version 6.1.1 respectively.

Hi,

Thanks so much for contacting us

We don’t have a plan to update this theme now, we will inform you once we upgrade it. Please stay tuned.

Best Regards,

Elementor Pro and Revolution Slider is requiring Update

Hello,

We will have the latest version update this week. Please follow and update…

Thanks!

Dear,

I got the following error when updating my them shoppystore new version:

Bellow debogg information

[16-Dec-2022 17:00:41 UTC] PHP Fatal error: Uncaught Error: Call to undefined function sw_get_the_content_by_id() in /srv/htdocs/wp-content/themes/shoppystore/404.php:8 Stack trace: #0 /wordpress/core/6.1.1/wp-includes/template-loader.php(106): include() #1 /wordpress/core/6.1.1/wp-blog-header.php(19): require_once(’/wordpress/core…’) #2 /wordpress/core/6.1.1/index.php(17): require(’/wordpress/core…’) #3 {main} thrown in /srv/htdocs/wp-content/themes/shoppystore/404.php on line 8

Hello,

Thank you so much for contacting us.

Please submit a ticket via this link: https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin…).

Our team will check and help you there.

Thanks!

Need your emal to share Account information

Hello,

We control all via ticket system so please share account information via ticket. Our developer will check and help you there

Thanks!

the theme is good in terms of speed, requesting author update more layout of this

Hello,

Thank you for your compliment. We will consider your recommendation.

Thank you!

Just installed fresh WordPress, Activate ShoppyStore Theme. Whenever I change header or click on save setting (Theme Options), I get WordPress Critical Error.

Dear Sir,

You can submit a ticket on our Support System: https://support.wpthemego.com

We will check and help you.

Thanks!

Why the author is not providing any update? Woocommerce has now been updated to version 6.0. And the last version you released of your theme was compatible with woocommerce 5.7.1. When will you provide the update?

Dear Sir,

Our team replied to your tickets.

Please check them.

Thanks!

Hi i would like to ask if theme is compatible with YITH WooCommerce Badge Management since i try to used it but the badge is not showing in the product page.?

Thanks Rey

Dear Sir,

Would you please submit a ticket on our Support System: https://support.wpthemego.com

And provide us with your site information.

Our team will check and help you soon.

Thanks!

Done

No answers at the support system

Dear Sir,

We’re sorry for your inconvenience!

We have come back from the weekend and got some overload with the requests.

Our team replied to your ticket.

Please check it.

If you have any more problems, please update your ticket.

Our team will support you soon.

Thanks!

I want to work on localhost Do I have a license problem to install on real hosts later?

Thanks for your question. You can use the license to work on a test site (the local host) first. After that, you can move it to the live host later and activate the license there.

Thanks,

This theme will be purchased soon. how can i get license to work on a test site? and how i can move this

Hello,

Thank you. You can use the theme purchase code to activate the theme. You can download it in tab Download of your account on Themeforest after you purchase the theme.

Thanks,

Hi, this is a very attractive and lovely theme The cost of $ 69 is really high for me. Please include a 50% discount for a few days. I am waiting for your answer

Thanks for your question. ShoppyStore supports importing the design you want into your site. Also, it allows you to import the homepage separately too then you can have more than a design on your site.

Thanks,

I want to have the whole site, that is, all the content, just like the demo on my site Which option should I choose for import?

You can import all the demo data including homepage, header, footer, mobile layouts and details page of a home page you want first. After that, you can import only the homepage of the design you want.

Thanks,

Version 3.7.4, Top widget not active https://prnt.sc/1gjftr8

Dear Sir,

Please submit a ticket on our Support System: https://support.wpthemego.com

Our team will check and help you soon.

Thanks!

I purchased this item over 1 year already. This theme makes my website extremely slow.

Dear Sir,

We don’t find any support request from you.

If you get any problems using our team, please submit a ticket on our Support System: https://support.wpthemego.com

Our team will help you soon.

Thanks!

Hello everyone, please assist me here how do i get this menu https://ibb.co/7rB96Lm Author`s support doesn’t exist and i wanted to buy a second theme oh well. my website is www.luxeinteriors.co.bw Thank you

Dear Sir,

Our team is still assisting you with our theme issues.

For more other support, please renew your support license.

Thanks!

I found a bad bug!! When I select an image for a variable, that image is displayed on the product page as the site logo !! This is terrible. Please resolve the issue:

https://ibb.co/bKQxSbS https://ibb.co/vPg95ZG

Dear Sir,

We don’t get this issue on our side.

Please submit a ticket on our Support System: https://support.wpthemego.com

Our team will check your site and help you soon.

Thanks!

Please check carefully. This bug exists. I use WP Bakery Page Builder

Dear Sir,

Please submit a ticket on our Support System: https://support.wpthemego.com

Our team will check your site and help you soon.

Thanks!

I am a newbie. So sorry for my stupid question. How many files do i receive ? 2 (one for mobile and one for web file ?)

Can it be an automatic process ? Using mobile will be directed to mobile version ?

Dear Sir,

You will get one package for installing this theme only. Please refer to this guide: https://wpthemego.com/document/shoppystore/#themeinstall

It will display the mobile layout automatically when you view your site on a mobile device.

If you have any questions, do not hesitate to contact us.

Our team will help you with any problems using our theme.

Thanks!

Hello . Please resolve this issue with the product gallery image display. Seems like extra. Delete it.

https://ibb.co/BCj9W5N https://ibb.co/s3Yr3NJ

Dear Sir,

Thank you for your comment!

We will fix this issue in the next updated version.

If you get any problems using our theme, please submit a ticket on our Support System: https://support.wpthemego.com

Our team will help you soon.

Thanks!

Hello,

I have a problem with color scheme.

How can i change it? appearance > theme Options > schemes

Thanks

Dear Sir,

For changing the color scheme, please enable the Developer Mode in the Theme Options first, then you change the color. After that, do not forget to disable this mode, it maybe makes your site slow.

You also can refer to this post: https://wpthemego.com/document/why-i-could-not-change-logo-color-in-home-page/

If you still get the problem, please submit a ticket on our Support System: https://support.wpthemego.com

Our team will help you soon.

Thanks!

hello i have problem with jquery

jquery show below errors in jquery migrate plugin:

Notice: \’ready\’ event is deprecated

File location : https://example.com/wp-content/plugins/sw_woocommerce/js/jquery.countdown.min.js

and

Notice : jQuery.fn.load() is deprecated

File location : https://example.com/wp-content/themes/shoppystore/js/main.js

please fix

Hello,

Thank you very much for your message.

For this issue, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/. After checking, it will be easier for our technical supporters to follow and help you.

p/s: You can choose the Department as Themeforest then enter the theme purchase code to submit the ticket.

Thanks,

Hello, 4 days since I send tickets… No answer till now…. Please , I am wasting a lot of time…. Answer ASAP Thanks

Dear Sir,

We provide our theme with full pages for a store.

If you want to make a new page on your site, our team will help you with an extra price.

Thanks!

More than 24 hours passed, No answer!! It’s the third time I wait like this…

Dear Sir,

Please check your tickets.

Our team replied to them.

Thanks!

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