Discussion on Shutter - Photography & Portfolio WordPress theme


Evolve-Themes does not currently provide support for this item.

134 comments found.

Pre-sale question: Are you using a framework and/or extensive WP customization such that porting the theme over to a framework (like Genesis) would be impossible?

Hi there,

our theme are built over our custom framework, templates are pretty standard but you’ve to rewrite all the theme options and functionalities.


Ciao, stavo pensando di comprare uno dei vostri temi, poichè oltre ad essere molto belli e accattivanti, c’è la possibilità che voi mi rispondiate in italiano per il supporto, giusto?

Io ho acquistato da poco un template da un altro autore ma ci siamo accorti che ogni photogallery e ogni articolo nel blog non generava un vero link/url, ma solo la possibilità di visualizzarli tramite slide. e anche se nella fase di editing cliccando su visualizza articolo, veniva visualizzato come una pagina statica e senza tema. quindi abbiamo abbandonato l’idea e siamo alla ricerca di un tema che sia adatto a noi.

1) questo tema e alcuni altri vostri, sono tutti compatibili con l’ultima versione di wordpress 3.9? 2) Ogni singola gallery e articolo ha un proprio link/url con formattazione corretta del tema da poter inviare tramite mail o condividere sui social networks? Non parlo del tasto share, ma proprio di poter copiare il link/url. Dalla demo, in teoria cliccando su una immagine non vedo cambiare l’url in alto, quindi non saprei dire se si può o no.

Grazie mille!

Ciao Marco,

certo che possiamo risponderti in italiano :)

1) si sono tutti compatibili con l’ultima versione di WordPress

2) per vedere il cambio di url nella demo ti consigliamo di disattivare la barra in alto con i bottoni di “buy now” e la lista di tutti i temi, ad ogni modo ogni pagina/lavoro/post ha un link che puoi copiare e inviare via mail.


helllo, I have some problems but it isn’t possible to open a news topic in your support forum .

So my problems are: - After upgrade to 3.91 WP version the shortcode inserit button has disappeared - In IE. the portfolio page when looking at the images and clicking then they start to turn. After turning, images disappear.

I need also to: - In need to show the immage description or title into the WP Light Box gallery .. it is possible? - The message font in the contact form is different to the my name e my email .. how can change it’?


Hi this is the link: http://www.laurathepot.com/portfolio/ thanks

Thanks for reporting, we will further investigate on this issue.


Many thanks .. now it’s ok :-)

I’m using your excellent theme, “Shutter”. But, I’m faced with some trouble with “Portfolio grid with small gutter” page.

I just attached the image to a page as a featured image. and then I can see the page and behind image w/ “View” button after click the image. but it is possible to me for using “Crome” not IE 10. I can’t see the behind page w/ “View” button. I can see just the image only after click the image.

How can I see the normal page thru IE too? URL is http://henson.cafe24.com/wp/

Would you pls advise on this? Thanks in advance.


Thanks for reporting, we will further investigate on this issue.


Please help me resolve this problem. The website, as mentioned above, is not working on IE10. Any result from your investigation? I bought due to your theme was compatible with IE 10 but, as you can see on the above URL, is not working properly.

Please help me resolve this problem ASAP. If not, I want to refund

Many Thanks, Henson

Hi there,

we’ve currently uploaded a new version with a potential fix on ThemeForest and will be available as soon as the staff approve the update. Let us know if this fix your issue.


Hello, I’m about to buy your Shutter theme, but I’ve got a question : can the cards contain custom html content ?

Hi there,

the cards are for portfolio items only, so they shows the portfolio item title and categories, the date and the view button. You can anyway change the config/templates/modules/core/portfolio/portfolio-item.php file and add your custom html markup. Obviously you might have to change the css style accordingly.


Hi there. I am getting the below errors after updating to latest version of wordpress. Any ideas?

Warning: curl_exec() has been disabled for security reasons in /home/hayleywi/public_html/wp-content/themes/shutter/framework/lib/update-notifier.php on line 123

Warning: Cannot modify header information – headers already sent by (output started at /home/hayleywi/public_html/wp-content/themes/shutter/framework/lib/update-notifier.php:123) in /home/hayleywi/public_html/wp-includes/option.php on line 747

Warning: Cannot modify header information – headers already sent by (output started at /home/hayleywi/public_html/wp-content/themes/shutter/framework/lib/update-notifier.php:123) in /home/hayleywi/public_html/wp-includes/option.php on line 748

Warning: curl_exec() has been disabled for security reasons in /home/hayleywi/public_html/wp-content/themes/shutter/framework/lib/update-notifier.php on line 123

Hi there,

could you please open a new ticket on the subject on our support platform over at http://thbthemes.com so that we can take a look better into the problem?


Presale Question(s): 1) can it be changed so that clicking the gallery thumbnail can go directly to the item instead of flip to detail, then require another click? 2) when paginating the background image or fullscreen image, there is a flicker (on both my Mac & iPhone). Will this be fixed and are updates included?

Hi there,

1) this can be changed by customizing the theme template, but unfortunately there isn’t an option for that.

2) on which browser are you experiencing these issues?


The flicker/stutter on the background/full size image transition is on Safari (Mac and iOS7).

Hi there,

thanks fore reporting, we will further investigate in order to fix this issue in the next theme update.


Hi. I am trying to log into the support part of your site, but I haven’t received the confirmation email. I have checked spam/junk, but nothing. Any ideas?

Hi there,

we can see your user name registered, did you receive the password or do you need that we send you a new one?


I did not receive the password reset email.

done, we’ve emailed you the new passwords.

Let us know if we can be of assistance.


I tried setting up the fullscreen slider, but there is an opaque layer over all my images washing them out. I’m assuming this is the layer for the text overlay but I have no idea how to get it to go away. Can you help?

Also, what dimensions do the images need to be in order to take up the whole screen? All of mine wont quite reach the edges.

Click on the “My account” link in the upper right corner, register on the platform, and insert the purchase code you were given, and you’ll be able to create tickets then.

This is becoming frustrating. Now i get an error saying the purchase code is invalid.

Please disregard. There are two shutter sp themes on this site. I apparently have the other one


Is it possible to have the portfolio cards show a text overlay with the post title on mouse hover?

Hi there,

thanks for the suggestion, we might consider to add this in a future theme update.


First, the link to support on this page: http://themeforest.net/item/shutter-photography-portfolio-wordpress-theme/1491735/support just goes to your homepage, not to a support page.

Second, when I click the “Select” button in the “Page Background” and Overlay” section, it does nothing but blink. I know it worked at one time. I have Shutter version 2.3.5 on a Linux server at GoDaddy. I have my item purchase code if you need it.

Hi there,

could you please open a new ticket on our support platform at http://thbthemes.com so that we can look better into the problem?

You have to create a new account on our support platform at http://thbthemes.com, by clicking on the “log in” button on the top right corner, register your purchase by adding your purchase code, then you’ll be able to create a new support ticket or browse all the tickets related to your purchase.



gugeli Purchased

Hi still got version 1.2.3 but is there a way to backup the framework css and import this into the newest update? because frontpage won’t load anymore now and I see you can import framework but how do I export in version 1.2.3

(purchased it)

Hi there,

nope we are sorry, the theme has been completely rewritten.


problema con importazione file dummy content

Salve, ho acquistato il tema ho provato ad importare in wordpress i file contenuti nella cartella dummy content il primo dei tre file : thb-export-duplicable.thb-backup al caricamento da questo errore : Fatal error: Cannot unset string offsets in /web/htdocs/www.alexmercatanti.com/home/wordpress/wp-content/themes/shutter/framework/helpers/helper.duplicable.php on line 35. vorrei sapere se possibile risolverlo grazie per l’attenzione Alex Mercatanti

Buongiorno, abbiamo provato ad eseguire un’installazione pulita del tema e non siamo riusciti a riprodurre il problema. La versione del tema che sta utilizzando è la più recente? Su che versione di PHP?

grazie per la sollecita risposta aggiornato versione php adesso funziona grazie mille dell’aiuto !!! cordialità Alex