Very good team!!! A+++
44 Reviews
Hello,
very nice Template!
Everthing‘s fine.
Just one important question:
How can I translate the „read More“ and „by“ text into German? I've tried everything and looked for solutions on the internet. Unfortunately without success. it would also be sufficient to change it directly in the template. Does anyone have a hint?
Author response
Hi there,
To translate/change any label inside the theme or bundled plugin please try following instructions from this article - How To Use The Loco Translate Localization Plugin. If you cannot locate some label inside the theme please try adding translation for Edge CPT plugin or other bundled plugins and search for label there.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.
Best,
Edge
This is a great theme to work with, very easy to use, and looks great. Excellent customer service.
Beautiful theme. Appreciate the updates!
Amazing theme i love it
Bad theme and not worth $70. I make wordpress sites for clients and for the first time ever - after struggling to upload the theme, I finally got it on and when I activate it, it says: "learn how to debug wordpress website" and doesn't allow me to work on it. I then had to go into the FTP to remove the theme. I tried downloading both the wordpress only files, and the full doc file, tried 2 other browsers... same none-sense. I'm only writing this because its taken an hour of my life and replaced it with frustration, and so I took 5 minutes to write this comment to relieve the stress caused.
Author response
Hello there,
Sorry to hear that you struggle and we would really like to help you with any issue you encounter.
You can read our article about installing the theme through FTP.
Anyhow the important part is that you can always turn to our support team at our help center where you can get guidance and help that you need. We could not locate any request created from your Envato username and if you do have one we would appreciate it if you could provide us with your request ID.
We do hope that we can help and as well as we hope that the help provided by our team will make you change this impression and your rating.
Best,
Edge
The best i've ever seen, awesome
Looks great but poor documentation for the setup resulted in a lot of troubleshooting.
Page design is overly complicated and confusing.
This is a beautiful theme but we have had so many issues with the links not working properly, even-though the correct destination is placed in the url holder. Still unable to do the 1click demo install. Leave it for hrs, still no install. You do need experience in working on this one, not simplistic at all. You'd think it would be flawless now after six months.Still no website. the set up and very little customer support. I looked back to entries of responses out of 6 months. Never could receive assistance with the slider and bakery update. Also, updating the sections is challenging because it is a massive theme with few instructions on how to locate the update area Have had many wordpress sites that work seamlessly. This one, not so much.
Author response
Hello,
We located all your support requests which were sent more than 6 months ago https://www.screencast.com/t/fjy9hrWuMt
All these requests were answered back then and we haven't heard from you ever since. We simply couldn't know what is going on unless you provide us with some more information about the problem, which you didn't.
Importing demo content is extremely easy, if you follow instructions from this guide https://edge.ticksy.com/article/12617/
When it comes to instructions on how to edit our theme and how to find some element you need, we have that covered also here http://silverscreen.edge-themes.com/documentation
We can assure you our theme is working just fine, you just didn't manage to configure it on your own. That is why we're offering you to send us an email at support@edge-themes.com including your wp-admin access and our support team will do their best to import demo content on your side and finally get you started.
Thank you and looking forward to hear from you.
Edge
The template is working very good.
This is an awesome theme for any filmmaker or film production company.
Stunning-looking theme with a great deal of customisation capability. In fact it's more of a "metatheme" which builds the actual theme on an underlying, largely hidden, framework. Inevitably this means that you can't go in and tweak the PHP easily, but thankfully the customisation capability of the theme itself is such that you can do very nearly everything there.
It's the most complex theme I've worked with, with extensive options and capabilities, so DO take the time to read the comprehensive documentation and study what you can do, or you may be disappointed. But if you are prepared to invest the time and effort, the results are stunning. I ran into one or two small issues but the support service is excellent and they'll answer quesries quickly and helpfully.
I've had comments from colleagues like, "the coolest, slickest-looking web site I've ever been involved with".
Congrats to Edge for this product.
Waiting for 2 Days for a reply on support ticket. Even links to similar tickets are not accessible.
Author response
Hello,
Sorry to keep you waiting, we are having a bit of a rush on tickets these days. We located your support thread #1651098 and forwarded to our support team for faster response.
We would appreciate if you could check the response from our agent, because it seems like you did something wrong during the import process. Additionally, it would be helpful if you could provide him with your wp-admin details, so he can look into your installation more.
Once this gets resolved, we would like to ask you to reconsider this under-average rating. Thank you in advance.
Edge
They go the extra mile to help the theme fit all sorts of odd requirements!
