170 comments found.
Can I do multiple sticky posts on the landing page?
Hi,
First of all, thank you for your interest 
.
Yes, you can stick multiple posts on the home page as you wish. Sorry for the late reply.
Best Regard!
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Hi, I bought the theme some time ago. Today I decide to fix some things in the pages, but I have a problem. When I create a new element with the builder, clicking on the settings icon, the page stops working and I have to refresh the page. Could you please help me with a suggestion?
Please make sure that you update the theme to latest version in order to use with WP6.0 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.9 as well.
You were very kind, solved everything, thank you!
Hi, I updated php to 8.0 and it doesn’t work. Are you planning to fix the issues? I am getting Fatal error: Uncaught ArgumentCountError: Too few arguments to function WP_Widget::__construct(), 0 passed in /var/www/website.com/wp-includes/class-wp-widget-factory.php
Please make sure that you update the theme to latest version in order to use with WP5.8 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.8 as well.
So the latest version of the plugin is fully compatible with WP 5.9 and PHP 8?
Please do not update to WP5.9 yet until we confirm in our Twitter page. However, yes, it’s already compatible with PHP8.0.
subscription
Hi,
Not sure what’s the question please?
Thanks for your interest by the way
As the other party mentioned 11 months ago, the theme, while very pretty, does not give a sidebar for widgets on the home page, despite the example doing so. I have submitted a ticket and am waiting for follow up.
Hi,
I’ve replied to your ticket, please check it.
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I have a website with Simple Article version 1.08 offered years ago by Themeforest. I would like to purchase the latest release to be eligible for future updates. Once I have purchased and downloaded the theme, how do I go about updating? Sorry but I’m not very practical.
Hi,
Sure, you can follow this to update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Kind Regards,
John GoodLayers Team
I bought the theme today and followed the update instructions you gave me. Unfortunately, however, when I change the PHP release on the host (from 7 to 7.3 as indicated by Wordpress) I am no longer able to enter the home to make changes. Wordpress tells me a critical error has occurred … But isn’t php 7.3 supported? What should I do ?
Hi,
I can confirm it supports PHP7.3 and 7.4+
Can you try to clear browser cache as well? Or test with other browsers.
I reinstalled the theme but I can’t find the “Slider revolution” plugin. On the site I had some slides and o I don’t see them anymore. How can I download it?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi,
is this template compatible with WP 5.4?
Thanks in advance
Hi,
Yes it is but make sure that your plugins also compatible with WP 5.4 as well. Also make sure to run the latest version of the theme.
Cheers!
Hi, I like this design but I was wondering if I can create a child from it and change the font type and color, and translate the buttons such as read more, and other into Spanish. Is that possible? Thanks
Hi,
First of all, thank you for your interest .
1. You can create a child theme and change the font type, color as you wish.
2. You can translate the theme as much as possible as you wish.
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Hi, I sent a ticket yesterday which didn’t provide a solution to my problem and today the support expired. Could you take a quick look at the issue? It is regarding the thumbnails of the posts. Some of them show just fine, whereas others are cut in the blog-display. What’s the correct dimensions of the image for the thumbnail so it displays correctly in the blog?
Hi,
Yes, I take a look on the ticket few hours ago and I’ve made a replied to you, could you response it?
Even if you the support expired, you still able to reply it until to ticket close.
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I am not able to reply because it has expired the support. I sent the website url in that ticket though
Hi,
Please send an email to: support.loc@goodlayers with your purchased code and the ticket url, we’ll take a look together on email.
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The preview appears to show that a sidebar is possible on the homepage but there does not seem to be an option for this now that I have purchased the theme. Please assist.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Problems with php 7+. Website reports two files with problems: 1-1-banner-widget.php and 1-4-banner-widget.php.
Hi,
1. can you make sure that you already updated the theme to latest version? We’ve fixed the problem for a while now.
2. Please also make sure to clear browser cache as well and if problem still persist, can you provide screenshot of the issue so we can see?
Thanks!
I state that I downloaded the theme because “offered” for free by Envato (monthly offers various products to subscribers who made purchases in the past). Unfortunately, I can’t get UPDATES and I can’t make changes to the site anymore (it always crashes and I can’t save changes). The site still in production works. How can I do ? Help me please.
Unfortunately, as we recall, I’ve never provide free files for Envato Monthly Free Items program.
(Even if we were, we can’t provide the update anyway. It’s only for verified user.)
Sorry about that.
OK, thanks anyway. I repeat however that the theme was offered by EnvatoMarket in December 2016. I enclose a license.
Licensor’s Author Username: GoodLayers Licensee: The bearer Item Title: Simple Article – WordPress Theme For Personal Blog Item URL: https://themeforest.net/item/simple-article-wordpress-theme-for-personal-blog/8099933 Item ID: 8099933 Item Purchase Code: FREE Purchase Date: 2016-12-11 23:47:54 UTC License Certificate This document certifies the purchase of the following license: REGULAR LICENSE. Details of the license can be accessed from your downloads page. For any queries related to this document or license please contact Envato Support via https://help.market.envato.com Envato Pty Ltd (ABN 11 119 159 741) PO Box 16122, Collins Street West, VIC 8007, Australia THIS IS NOT A TAX RECEIPT OR INVOICE
GoodLayers, no help? Read my answer 19 days ago? I’m stuck … I can’t update the pages anymore. It is possible that the block started with the passage of wordpress to Gutemberg Thank you Roberto
Sorry about that but we do not provide support nor update with free items as mentioned earlier. Sorry for the delay btw :/
hi, does the theme actually works fine with php 7.2 ?
thx for answer tom
Hi,
Yes, latest theme version should support php7.2.
If you found any issues, you can report it to us and we’ll fix that asap
Hi, I want to ask a pre-sale question. How many websites can I use this theme on?
Hi,
First of all, Thanks for interest
For a regular license, you can use it with one website per license.
SO,if I want to use it on another website,I have to buy it again?spending another $49?
Yes, you are correct. This is very normal. Some customers purchased a lot of licenses to use in many sites.
Thanks very much.
Hi,
I have tried the free version to buy it afterwards but the light box works fatal, rather, nothing works light box
Hi,
can you provide the page url that isn’t working? BTW, we don’t have any free version of our themes.
Hi, where is the setting of EXCERPT LENGHT in sidebar? (Goodlayers Recent Posts Widget). I want to leave just the title and NO excerpt
Hi,
We don’t have the excerpt length. You have to edit form the code directly in this case. It’s in : simplearticle/include/widget/recent-post-widget.php on line about 77.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hi there,
I’m running into a problem with the content editor inside the page builder. Whenever I use a “Content” item to add in HTML, the editor will add in its own formatting, usually in the form of extra paragraph or line break tags.
I’ve tried disabling the Visual editor from the User administration area, but that crashes the theme, rendering the page builder totally unable to save data to the page I’m working on.
I believe the issue is caused by the “Visual” tab of the TinyMCE editor being enabled by default when a Content Item is edited. It looks like once the Visual tab loads, it makes changes to the markup on its own.
Is there a way to disable this, or better yet, to set the default editor tab to “Text?”
Thanks for your help!
Hi,
Can you first try to disable all other plugins except (GoodLayers’ plugins) and make sure that you’re using the latest version of the theme: https://goodlayers.ticksy.com/article/1893/ and see if it’s fixed or not?
After WP 4.8 update unable on simplearticle theme to modify widget but only to change their position. It’s not allowed to add a new widget too. I noticed the WP version on simplearticle is 4.7. Do I have to wait a theme update ? Can you provide any help, please? Thank you
Now the link disable assisted mode appeared and it works . Thank you
What is the last update? v.1.08 is stil form 2016 last update is from 9 April 17, but can’t find the last changes in it.
Hi,
Yes, V1.08 is the latest update. We don’t have the update in 2017. (The update in the right sidebar of Themeforest page is not accurate.)
Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it
Hi, where can I find a changelog of the themes updates? I have a license of the theme downloaded on 11 Dec 2016, and saw the latest update is on 14 December 2016. What is changed? Thanks
Hi,
sure
v1.08 19/02/2016 -fix shortcode spacing GoodLayers Shortcode plugin-add revision feature gdlr-revision.php functions.php
v1.07 20/12/2015 - wp 4.4 compatibility framework/javascirpt/gdlr-sidebar-generator.js include/function-blog-item.php- update master slider
Ridiculous support does not even know how to center the READ MORE button
TRASH
Hi,
Could you please provide site login info to help me try ?
Thank you
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TRASH
ticket/1089751
TRASH
Hi,
We replied your ticket two days ago. We know how to do that but since you followed our instruction and it didn’t work on your side, we require the access to check what’s going on there.
This is very normal, many customers provide the login for us to inspecting.
Hi,
I’ve updated your website now. Please check it.
GoodLayers Team
It all worked out thank you friend
Hi,
Glad it’s work for you now. If you have anything else need our help, please update your ticket or create new one.
GoodLayers Team
