ThemeLuxe

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124 comments found.

Hello?! You there?

Sorry for the late response. Just answered your last question.

Kantara

Kantara Purchased

Hi I have purchase your theme awhile back i’m trying to upload the demo content and i keep getting the same error “Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes) in /homepages/8/d175179301/htdocs/**/wp-content/plugins/wordpress-importer/parsers.php on line 50.

Please assist on hw to fix this error

Hi there,

This is a server configuration issue. You’ll need to ask your host to increase your PHP memory limit to get around this.

If you need more help, please open a ticket on our support forum – http://themeluxe.com/support

babsjgs

babsjgs Purchased

Hi I have purchase your theme awhile back i’m trying to upload the demo content and i keep getting the 404 error after the upload or a complete blank page. Already did a clean install of wordpress a couple of times.

Current PHP version: 7.1 Versão de PHP Switch To PHP Extensions allow_url_fopen On display_errors Off error_reporting E_ALL file_uploads On include_path .:/opt/alt/php71/usr/share/pear log_errors On mail.force_extra_parameters no value max_execution_time 30 max_input_time -1 memory_limit 256M open_basedir no value post_max_size 128M session.save_path /tmp short_open_tag On upload_max_filesize 128M

Hi babsjgs,

We’ve responded to you in 2 locations on the forum, so let’s try and keep this in one place if possible.

As noted there, this is a server issue and not a theme issue. We don’t mind providing some guidance on how to fix this, but we need the actual error that’s occurring.

Hi I have purchase your theme a while back and my maps isn’t showing on chrome, also my contact form and other parts aren’t showing on Internet explorer, Can you please assist me. My website is http://psychologists-stellenbosch.co.za/

Thank you!

Hi deondk,

I don’t see any purchases on your account, but there’s a fix for this on the forum if you take a look.

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