dedalx

dedalx supports this item

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144 comments found.

Your import file doesn’t work and I can not send you a service ticket

Please use support system, we does not offer support in comments.

When I go to submit a ticket I send a page where he tells me to choose the product or the category but it’s all empty and there is nothing to select, otherwise I would not continue to write in the comments when I try to log in via Envato Wants to send me an account re-activation email at all costs

This means you login from incorrect Envato login (not where you purchased theme). You need to login using your Envato login (Emanuel78) to validate your purchase. If you get reactivation email you need to follow it and reactivate your account.

Is this theme compatible with the latest version of wordpress?

Hello, yes.

ekilur

ekilur Purchased

Hello!

The Simple Great theme isn’t compatible with the last version of Woocommerce. Are you going to updated the theme soon? If it’s not, to talk with the customer to change the theme.

Thank you! :-)

Hello, this theme does not compatible with WC 3.x, this theme for WC 2.x only.

ekilur

ekilur Purchased

But are you going to update it to make it compatible with WC 3.x?

We does not have news about this for now. We does not have ETA for updates and can’t know when it will be released in future.

Hello. WooCommerce QuickView plugin doesn`t work with variable items. The user can choose a variation, but the Add to Basket button gives an error: udefined. Any guidance to resolve the matter is appreciated. WP 4.7.5, WC 2.6.14, Theme 1.8.3

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