55 Reviews

for Code Quality

Good support, but the theme has been discontinued. It has not been updated in a long time. Too bad it's a great theme. I would not recommend anyone to buy and start a business based on this theme. Unless it's all up to date: Woocommerce, Slider Revolution, Mega Main Menu ... everything!

dedalx

Author response

Hello, this theme support latest software version as advertised on theme page - WooCommerce 2.x and latest WordPress version. We does not write anywhere that this theme support WooCommerce 3.x. WooCommerce 3.x is a new platform and its support can't be added with just theme update - this require new theme development, that will not be compatible with old Simplegreat theme (this means existing thousands of users will lost all settings from old theme and will need to made their sites again from scratch - unfortunately we can't provide updates like this for our customers).

for Flexibility

Bad flexibility, difficult to open issues.

dedalx

Author response

Hello, if you have problems with theme you can contact our support for help at http://support.magniumthemes.com/

for Customer Support

Customer service was poor. I contacted support for so many times in regards to dis-functionality and yet i get only excuses

dedalx

Author response

Hello, we provide one of the best support on marketplace. Not all things covered by support (plugins related issues, theme customizations and modifications, help about plugins usage, etc not covered by support). If you have any questions contact our support at http://support.magniumthemes.com/.

for Customer Support

I previously rated this theme with five stars. Updates have not been so frequent recently. Thanks to dedalx for the most recent update with Visual Composer. However Mega Main Menu hasn't been updated for a very long time, and has the latest JQuery bug with a href=[#] showing up, as well as another bug of long standing relating to icomoon.woff.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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