ThemeVan

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1735 comments found.

Hello. I noticed an issue specific to mobile phones. I’m using a Samsung Galaxy S8 (Android), and on this page https://mediacookery.com/works/ , I’m using this shortcode [portfolios number=”9999” col=”4” ajax=”1” lightbox=”0”] with the Default Template. The category sort filter works fine on a desktop browser. However, when viewed on my phone, the filter works only the first time. After that, tapping on a different category shows nothing. No images are visible on all filter taps after the first time. Can you help me? Thank you.

Strange. I hadn’t done anything to my site since I posted here, but my “Works” page is working fine now. But your “Works” page still has the issue. Odd.

Disregard my last post. The problem has returned to my Works page.

Hi

Because I don’t have Android 7.0 phone, but I have updated a JQuery plugin, please download it https://www.dropbox.com/s/9iaddzzk7749cth/jquery.isotope.min.js?dl=0

Then upload it to simplekey/assets/js folder, overwrite the old file, and check again.

Thanks

We went from Version: 1.23 to 2.5.2 and it busted EVERYTHING, we had to roll back to 1.23?

the documentation said, “4. Another content will not changed, so don’t worry about it.” which is apparently not true.

Please let me know which content is lost or changed? Since 2.0, only the old slider was deprecated.

You could send me your link and WP login details via my profile page, I will check it.

Thanks

Hi there, having the # navigation issue on Chrome and need a fix without updating the theme. Can you advise on what file(s) need to be updated, not even sure what version we have but it’s very old. Thanks

OK

Please download these two files

https://www.dropbox.com/s/ncf0a4yzx20btql/jquery.scrollTo-1.4.3.1-min.js?dl=0 https://www.dropbox.com/s/6y4b97dz0k9f0ig/jquery.localscroll-1.2.7-min.js?dl=0

Upload them to simplekey/assets/js folder, override the old files.

Thanks

Thank you very much, that worked a treat!!

Glad to hear this!

Hi there! I really like this theme! Responsiveness is great but there is one annoying thing. Here is example on demo work page. Three columns looks just great, well balanced size of thumbnail images. But same page on mobile phone (720×1280 pixels display, portrait orientation) doesn’t look practical to me because thumbs are too big in single column, and if there is many thumbs on page scroling trough it can be very tiresome. Is there way to make at least two columns at 720 px width?

Hi

Thanks for your suggestion.

Actually, just change the grid width to 48%, it will display as two columns on the mobile screen. Now it’s 100%, so there’s only one column. It’s a small issue which is easy to fix.

Thanks

Will you please explain to me how to change grid to 48%? I have no programing knowledge. Regards.

just change the width by CSS such as.

.portfolio-item{width:48%;}

It’s easy.

Hi, I imported demo data, but nothing seems to have been imported

Hi

What’s the version of your theme? If possible, could you send me your WP link and login details via my profile page? I will fix it soon.

Because in the new version, we have been move all data to another server and domain, so I need to check your theme first.

Thanks

Hi, I sent you an email with login info

Hi

I see all data was imported successful. I found the data which was failed to import were removed on my server, you can ignore these errors.

Thanks

is there a way to have the sticky header not to change sizes, or at least not cut my logo out?

also, when the page opens, is it possible to have the slider be shown under the nav bar? at 50% opacity, we can only see a gray bar instead of the slider

Hi

Fixed the LOGO issue.

I moved down the slider via Slider setting https://www.dropbox.com/s/x9vm3bbjf07nw9b/Screenshot%202017-12-28%2011.11.32.png?dl=0

Thanks

Hi. In the portfolio section, the previous/next buttons have disappeared from the top. What could be causing that?

also, how can I change the size of the slider? I would like it to be taller.

The previous/next post arrow buttons are only displayed on the single page http://leicajacobs.com/portfolio/brand-identity-logo-design-dennis-gatchalian-photography/ They are not displayed in the quick preview area.

You can change the slider height in slider setting page, this is the screenshot https://www.dropbox.com/s/upj3j69j03ulj4j/Screenshot%202017-12-28%2023.58.27.png?dl=0

Thanks

One more thing: How can I reorder the portfolio items in the page?

The only way is changing the portfolio post published date.

Within the gallery, when I enter a URL for the image, it is not preserved when saved – i.e., I would like a new window to a website to open but the I enter a URL and save it, the URL disappears

I can’t seem to change the words; You can use the following information to contact us if you wanna join us or anything need to communicate. – in the comment section. where is this option located? thanks in advance.

Hi

You can edit it via Appearance > Theme Options > Contact section.

Thanks

thnx!

How do I log in to your support site?

Hi

You can register on support forum here http://forum.themevan.com/register/

Thanks

si6

si6 Purchased

I have issue with scroll. Most of my client who use Samsung or android, can’t scroll down the page.

http://www.bayimenangismalam.com
si6

si6 Purchased

I notice it happen on chrome when using android

Hi

Is it possible to tell me the version of your clients android OS? Because I tested it on Android 5+ the page is scrollable.

Thanks

maironc

maironc Purchased

Hi! How can I increase the height of the header of my site? The logo is too small for my client and we would like to double it, at least. I just can’t seem to find the option. You can see the site here: http://www.laguniformes.com.br/mairon3/

Thanks!

Please check the codes you pasted in the field, remove pre tag.

Thanks

Well, that worked! Thanks. What I can’t seem to get to work, now, is the contact form. I tried 2 different e-mails and I never receive the message sent. What could be wrong in this case?

Hi

Have you checked spam? Also, make sure the sendmail module is enabled on your server, or use 3rd-party SMTP service.

If you still can’t receive the email, you can try to replace the default form to contact form 7(plugin).

Thanks

Is there a way to manually add new social networks? I would like to add a link to darkroom.tech

Hi

I will add darkroom.tech icon and option in the next version and release it today. You will see the automatic update notice in Appearance > Themes after I release the new version.

Thanks

Hello, I bought this theme in 2013, now I need to update the subject, and it tells me that my code has expired, but in my account it appears that I have a license for this topic. What do I have to do to be able to update this theme?

Hi, the purchase code is expired. Since 2016, Envato changed the license period to 6 months. If you renew the license, you will be able to automatic update the theme, but it’s not required, you can still get the new version of this theme on themeforest download page.

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