Discussion on SimpleMag - Magazine theme for creative stuff

Discussion on SimpleMag - Magazine theme for creative stuff

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2607 comments found.

Hi the post featured image on my client’s site categories page suddenly not showing, it’s working on the home page though, can you help me fix this ASAP, this is very urgent, thanks! Example of the page with the problems: https://www.milkxtw.com/category/fashion/

Hi cosmstudio

Visiting your website I see the images are showing up. Have you resolved the issue?

Hi, I will like to know if its possible to change the Top Strip Height

Hi fakoredeadeyemi

Please try adding this code into your Custom CSS in the Theme Options panel and change the default value (50px) with your own:

.top-strip .wrapper {
  min-height: 50px;

aymanway Purchased

Hi there. I’ve extended my support period for another 6 months. But still can’t use support. It still Says your support end


aymanway Purchased

this is not a proper way. I want a refund the license. one month I cant’ refund. otherwise I’ll spread what happened everywhere, to tell them how incompetent you are. I sent lots of messages, and still no answer!! one month!!!!!!!! I need my money back


aymanway Purchased

not cool


aymanway Purchased

not cool


Abaji Purchased

Can anyone help me with shortcodes. Cant find the all authors page shortcode !?

Hi! After update to 5.5 “page composer” is not shown in admin. Any help?

Hi Hugo_Hyperbole

Please try the possible solution:

Navigate to Settings → General and check that there is a correct site URL in “WordPress Address (URL)” and “Site Address (URL)” fields.

Make sure if URL has an “s” after the “p”, as in “https://”

If it’s missing, add the “s” after the “p”, and save the changes. Once you save the changes, you will be asked to log in again with your credentials.


Li-An Purchased

Hello, with Gutenberg, in banners blocks, links are dark and cannot be read on dark background. Is it a known incompatibility with Gutenberg ?


bellaes Purchased

Hi there, when is the next update? Last update was on 17 February 2021, a year ago. Thanks!

We are currently working on it, unfortunately, there is no exact date for the update release.


alan08 Purchased

Hi, after updating from 4.2 to the latest version and the content created within the builder has disappeared, what can be the problem?

Hi alan08

Very sorry you have issues, but this behavior is untypical and we can’t reproduce the issue at our end.

Can you please contact us to continue the conversation using the contact form on our profile page? https://themeforest.net/user/themesindep

@q_smith I had similar issue (thumbnails didn’t show on homepage). Redux framework gone missing and it didn’t want to install. I have deleted plugin folder via FTP and reinstalled. That solved the problem.


q_smith Purchased

@themall Can you share the fix? I’m having the same problem. Page composer doesn’t give the add section options.

Hi q_smith

Please try first to deactivate all plugins (except Redux Framework and Simplemag Addons) to see if it resolves the issue.


q_smith Purchased

@themesindep Thank you. It’s not a plugin. I deactivated all but those two and the issue remains. None of the template options work no matter which one I click. It won’t change from the default. I’m on the latest WordPress version 5.8.3 and the latest Simplemag version 5.5.

Can you please contact us to continue the conversation using the contact form on our profile page. https://themeforest.net/user/themesindep

Hi there, just updated, but now the featured images won’t show up on the homepage/category pages (post listings). See https://www.blikindekeuken.nl/. Only happens on desktop, not on mobile…

Hi JodiLeunissen

Thank you for using our theme and
we’re very sorry that you’re having issues with it.

In order to find what is actually wrong, please try the following steps:

1. Try first to remove temporarily all the third-party scripts — such as ads, statistics, analytics tracking, etc.

2. Deactivate all plugins (except the Redux Framework) to see if it resolves the issue.

Hey there, thanks for your quick reply. I tried that: I removed and deactivated everything except for the Redux plugin, but the issue remained. Still I think it’s weird that this is just happening on desktop, and not on mobile. Even when I downsize my browser tab, the images all of a sudden appear. Must be some kind of weird setting that images don’t appear on desktop (size)? What else can I do?

Very sorry you have issues, but this behaviour is untypical and we can’t reproduce the issue at our end.

Can you please contact us to continue the conversation using the contact form on our profile page. https://themeforest.net/user/themesindep

How do you change the simple mag home page tile to a custom one?

Please open a ticket in our support forum http://www.themesindep.com/support/ and we will glad to assist you.

Sorry, but we are unable to provide support via comments.

Simple Mag Appearance redux framework will not update or activate do you need to update to wordpress 5.8.2?

Hi leadership01

Please update your Wordpress to the latest version. It is important to update it for better performance and security.

Hello, I have the simple mag theme for a long time now, and i am facing some issues with Gutenberg. Until now, i didn’t used it, i used the classical editor. I have installed it for a couple month now, and they are some problems with the blocs. I write an article with Gutenberg, with blocs, i save it. When i come back, the article is back to a classical mode, and WP ask me to if i want to switch to blocs. First, this is annoying, secondly, my html code is then a mess, in particular with the meow photo gallery. Can you help ? Is the theme 100% compatible with Gutenberg ? Or should I go back to classic editor until you made an update ?

Thanks in advance.

Here is one of my articles : https://voyageursgourmands.fr/visiter-beaune/

Thanks again


The behavior you described is not something like an expected behavior of the theme, and we we can’t reproduce the issue at our end, so it’s pretty hard to give an exact answer and this needs to be investigated step by step.

Can you please try to deactivate all plugins, you are running on your website, except the “Kirki Customizer Framework” and “NeoMag Addons” plugins, which are required for the theme to work and check if this resolves the problem.

If disabling plugins does not help, try to switch temporarily to another theme (e.g. the default WordPress theme) to be sure it is the Simplemag theme doing this.

Hello, thanks again for your quick answer. I am going to try this, furthemore, i didn’t have the Kirki one, because it was not in the documentation of the last theme update.. Sorry to ask, but are you sure I need those two ? And is it only those two ? Thanks again

I apologize, I confused it with another our theme. Please deactivate all the plugins except 2 plugins Redux and Simplemag Addons.

Hi. I’ve been using this theme for quite some time and it has worked very well. Recently the site went down and the following error message is displayed:

Parse error: syntax error, unexpected ‘namespace’ (T_NAMESPACE), expecting identifier (T_STRING) in /home/content/94/11030494/html/wp-content/plugins/contact-form-7/includes/rest-api.php on line 15

To me it looked like an issue with contact form 7 so I disabled the plugin via FTP. No luck. I then updated the php to 8.0. Didn’t help. I deactivated all the plugins for the site which didn’t help. I’m at a loss of what to do next so I thought I would reach out to you and see if you’ve seen this before or know what it means. Thanks.

the website is www.edmcginnis.net

Hi lifeleavesscars

I would suggest you to contact your hosting provider and ask them to restore your website to a previous stage it was in at the moment before it went down.

Also, ask them regarding the PHP version, as there might be specific details currently unknown to you.

Have you tried reaching out to the plugin author about this situation? I think it would be best if you ask the plugin authors directly, or refer to their documentation. They can give you a quick answer or some options they have for their plugin.

Please check out the following link, there’s a temporary solution offered by @admorrow. https://wordpress.org/support/topic/admin-page-not-working-9/


dhiram Purchased

Hello, in ‘Theme Options’ none of the toggle buttons are working for us. I have disabled all the plugins except redux and simplemag addons. Yet its not working. I am running Simplemag ver 5.5.

Hi dhiram

Can you please check if you have any errors when you go to
Admin → Tools → Site Health.

Check if your PHP and WordPress versions are up-to-date.


dhiram Purchased

Hi, we are not using the current version of Wordpress and PHP for compatibility issues. However, the toggles are working perfectly on another installation in a sub directory of our website. It is using the same version of Wordpress and PHP.

This certainly is not normal behavior, but it’s not something like an expected behavior of the theme, and we are unable reproduce the issue with up to date versions of both WordPress and PHP, so it’s pretty hard to give an exact answer on how to solve these issue.

Hi there,

I’m having trouble with the fact that my site’s Homepage is now not showing any ‘Featured’ images for posts which are displayed on there, when I have changed nothing. This has always previously displayed fine. When I go into the post (front & back end) the image is there and displayed but on the Hompage the post is there but shows a blank space. www.fantasista10.co.uk.

I haven’t changed anything apart from general updates to what had always been on there and have tried disabling all plugins which hasn’t made a difference.

Can you please tell me why this seems to no longer work when I’ve changed nothing?

I purchased this Theme 7 years ago. Thanks

Hi fantasista10

Thank you for using our theme.

From inspecting your site it seems that the problem is caused by custom code added in the theme options panel.

It looks like as follow:
<script src="http://xxxxxxxxx_af.js"></script>

Possible solution
Please install and activate this plugin: https://wordpress.org/plugins/insert-headers-and-footers/

Navigate to Theme Options → Custom Code → Custom JavaScript/Analytics Header, cut the code from there and paste it into the Scripts in Header field of the plugin you’ve installed.

Hi, thanks for the quick reply. I have done what you instructed and this hasn’t worked. Could you kindly help investigate further? I’m unsure of this custom code – it’s something I wouldn’t be able to do. Should this be removed?

Curious to why you’re referencing/use of ‘headers & footers’ plugin, as the issue is for ‘featured’ images on posts appearing on the Homepage, which are not part of the Header/Footer? Thank you again for your time.

I’m sorry, I might be incorrect in my previous reply, I meant adding the code via the plugin and removing it from the Theme Options panel. Please delete that code from the Custom JavaScript/Analytics Header field located in the Theme Options panel.

If you look at the developer console in the web browser with your website loading you will see there are some errors, which point to that line of the code. I guess that these errors may be a reason why your images are not showing up on your pages as expected.

Possible fix:
1. Remove the code from Theme Options.
2. Add the code by using the plugin.
3. Make sure if SRC has an “s” after the “p”, as in “https://”
For example:

If the above doesn’t solve the issue, please contact us, using the contact form on our profile page here: https://themeforest.net/user/themesindep and we will provide you with a solution.


romeing Purchased

Hello! How can I set a different header ad per different languages? thanks

Hi romeing

There is no built-in option in the theme, that can allow you to display different content based on language. This is only possible with customization or probably it can be achieved with a third-party plugin.


We are using SimpleMag 5.5 with WordPress 5.8 and with plugins Redux 4.2.14 SimpleMag Addons 1.2.

The Page Composer is not showing in the Homepage page while we are trying to update the front page contents.

Is there a fix?


Hi themall

Very sorry you have issues, but this behaviour is untypical and we can’t reproduce the issue at our end.

Can you please contact us to continue the conversation using the contact form on our profile page. https://themeforest.net/user/themesindep

Hi, thanks for the reply. We discovered that it might be the server that is blocking the Page Composer from loading. Thanks again.


The Post slider module does not work properly on Firefox with the 5.5 version of the theme. Even when watching your demo. The module works normally on Chrome or Brave.

Hi anakin45

Please email us your question using the contact form on our profile page. https://themeforest.net/user/themesindep


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