Reviews for SimpleMag - Magazine theme for creative stuff

Reviews for SimpleMag - Magazine theme for creative stuff

Cart 14,757 sales
Well Documented

850 Reviews

for Other

There is no update since early 2021.
We can´t run PHP8.1?

for Bugs

no translation !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Author response

Hi esauvages

Thank you for your feedback.

The theme is translation-ready and offers tutorials to help you get started with multilingual content. If you need any assistance with this, please contact us and we will be happy to help you.

Crashed the website hen I enabled Redux that is required. I tried to reach support, but register is not possible (no e-mails are sent with the password). So this is totally useless

Author response

We are very sorry you are having issues. Please contact us using the contact form on our profile page https://themeforest.net/user/themesindep and we will be happy to assist you.

for Design Quality

the theme have quite nice features included, BUT why is not supporting header iamge. I can not get the design to work for me and to have what I envision. It have so complicated features, but no simlpe header image option, why? Also it is not documented how to make a page showing a list of all the autors

for Other

I used this theme for a long time and was impressed by its reliability and design.

for Customer Support

I've tried to extend my support duration.
I paid the money since 2 months.
and till this moment can't get support.
I've tried to reach out through emails and comments and didn't get any answers.
The funny thing that last post on social media account was in 2019.
It seems like they abandon their customers.
Don't buy it, may be it was a hit in 2019, but now it's just an old fart.
Please google what you need and you'll find a great up to date and amazing options.

Author response

Hi aymanway

I'm sorry you feel this way, but we replied to your email the same day you contacted us, on Jun 18, 2022. Please check your email or send us a new one with your query. We support our theme and don't abandon our clients.

for Customer Support

Everything you need is in this theme. I was able to delete multiple plugins for features already included. And the built-in page composer allowed me to set up my ideal homepage.

There's tons of documentation, including forums, manuals, and even video walkthroughs.

The support team is wonderful. I've been helped in a timely matter each time I reached out, sometimes in the same day.

Beautiful, highly customizable theme. Recommended.

for Design Quality

Low design quality mostly on mobile devices

for Design Quality

Great, minimal magazine theme. Thanks for evolving and supporting it over all the years.

Author response

Thank you for your feedback!

for Other

Thanks to your reply to my last rating. If you update have a look on the required theme plugin and it will works.

Author response

Thank you!

for Customer Support

REALLY I DONT KNOW HOW MANY TICKETS MUST CREATE TO HELP ME TO import THE DEMO DATA TO START MY NEW WEBSITE
IS IT MY HUGE MISTAKE WHEN I DECIDE TO BUY THIS THEME FROM 50 OTHER THEME?

REALLY I DONT HAVE TIME TO lose IT IN BAD AND SHORT SUPPORT OR POOR REPLAY

PLEASE LEAVE THE OPTION TO THE CUSTOMER TO IMPORT ALL DEMO DATA...DONT LINK THEM TO YOU AND TO YOUR SUPPORT AND KEEP THEM WAITING

Author response

Sorry you had this issue, but as it seems it was already resolved in our support forum.

for Design Quality

I've had this theme for many years and it has been faultless once I got going with it. ThemesIndep were kind enough to warn me that they had changed the design (I'd had it so long) and warned me to be careful before updating files. You know what? I still like it.
I'm not a coder or expert I just wanted a stylish site for my writing. I know that if I ever need further help I can pay a small support fee - that's reassuring. Thank you guys.

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