Reviews for SimpleMag - Magazine theme for creative stuff

823 Reviews

for Customer Support

Besides that the theme is awesome, the support is one of the best out there. Never have I received such a quick respond to my issues. Very satiefied with this! If you are looking for a smooth online magazine like website wit superb support, this is your end boss.

ThemesIndep

Author response

Thank you for your feedback!

for Other

Support is difficult to get. Great theme, but not worth the headache.

ThemesIndep

Author response

Usually it takes a few hours till your new support purchase synchronized with our support forum or you can tell us about it and we do it manually. Now i can see that you can access the forum. Please remove this rating as it is not theme related.

This was an amazing theme for several years. And then they totally switch it up, and yes it is more responsive, but it looks very generic now and not at all what I wanted.

I will now be switching my theme.

ThemesIndep

Author response

We are sorry you felt this way about the theme and sorry to see you go.

for Customer Support

After 4 years using this theme, we had a compatibility problem due to classes modifications. The author created a patch so that we can go on using the theme without customizing it. Good customer support.

for Customer Support

always helpful. They always help if you want little changes or you can or you can search in the support forum for solutions.

ThemesIndep

Author response

Thank you for your feedback!

for Other

Once I uploaded the file to Wordpress, I went to the live preview option, was shown the control panel and it didn't have even half the customization options that all other themes have.

ThemesIndep

Author response

To make your site to look like one of theme's demo, some configuration steps are required. To learn how to do it please read the detailed documeantion included in the package you have downloaded or go through the articles in our knowledge base https://www.themesindep.com/support/knowledgebase/

If you have troubles during the process you can alway open a new support topic at out dedicated support forum https://www.themesindep.com/support/
We usually answer within a few hours.

Please consider to read the docs and articles about the theme, open topics at the support forum and rethink the one star rating.

for Customer Support

My clients chose this Theme since they liked the way it looks. Looks are subjective so I can't judge. However, my 5* go to the support. Vlad was willing to fix the issues with conflicting plugin even after the support period was over which is a great sign to awaken a raving fan in me. Recommended.

ThemesIndep

Author response

Thank you for your feedback!

for Customer Support

Theme works great and I have found the support team to be really helpful. Been using the theme for a while now for http://www.OurBubble.nl The customizability is great. The theme offers you the possibility to create something that stands out.

ThemesIndep

Author response

Thank you for your feedback!

for Design Quality

I've been trying to customize this layout for a month now and I can't quite get it to how I want layout wise, let alone color scheme wise. I saw this theme used by another blogger, and I really liked it, so I purchased it. But it seems that the new versions of this theme are not worth it. The design is too confusing first of all. The "previous" and "next" links at the bottom of the post are not easy on the eyes. Just the whole end of the post is a mess. And then the comments at the bottom don't work properly either, even though I didn't customize any of that part. The choices for the main blog layout are minimal, which is fine, but the layout themselves aren't terribly appealing. This is "simple", but very boring and messy when it comes to customization. Would not recommend.

ThemesIndep

Author response

Sorry you feel this way.

We provide documentation and have a support forum where you can get free support.
Please contact us and we will be glad to help you in customizing the theme to meet your requirements.
https://www.themesindep.com/support/

for Customer Support

Excellent customer support, always answers my questions promptly and with easy to use solutions. I highly recommend this theme builder!

ThemesIndep

Author response

Thank you for your feedback!

for Flexibility

This theme is light, fast and easy to use.
Even now that I have some trouble with the page builder, I can just continue working with the code and I still can work with my website without reinstalling all.
I put a 4 star out of a 5 because of this builder bug that makes me not able to work with it and hopefully I can work with the code (not everybody can do that).
But I'm sure that if I wanted, support would help me to manage this problem if I needed to (but I'm far after the 6 month and I don't want to put for it).

Overall, I very "very" nice theme for a blog and a simple personal website, with news and articles.

ThemesIndep

Author response

Thank you for the feedback.

You have not contacted us before so we do not know what is this bug you mention.

Even though your support period has ended you can still contact us using the contact form on our profile page or in the comments sections here on ThemeForest and will gladly help you to resolve this issue you are facing.

for Design Quality

Good theme but could be better. Not very customizable but for those who like the "as-is" aspect of this theme, it would be suitable.

ThemesIndep

Author response

Thank you for rating the theme.

This rating is not accurate and misleading. Theme have a lots of options of changing colors and typography, various layouts for homepage and categories, post format support for single post, page composer for creating static pages, switching on/off and changing different elements, etc.

By viewing theme's multiple demos you can see that there is no default "as-is".

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