29 comments found.
The mobile menu doesn’t auto close on click of a link for page jump, how can we achieve that, I Am not a tech person so please be clear to give me a code and where to insert it, In desktop view when there is a page jump on a single page website the main menu disappears but some how i managed to keep it visible even after a page jump, Thank you.
Hello there,
Could you please ask our support via this link: https://themeforest.net/item/single-property-wordpress-theme-gapura/13687085/support
Our support agent will help you with your question.
Thanks and Cheers 
how to change the icons.. we unable to changer.. kindly share us the details.. http://sellyourplots.com/ this is our site.. even this https://fontawesome.com/ icons also unable to change.. - Banners we fixed by have text in banner.. - We only need icons to be fixed with custom how to do? (even ur refers one https://fontawesome.com/ unable to link either)
Hi there,
You can submit support ticket for further assistance through this link : https://themeforest.net/item/single-property-wordpress-theme-gapura/13687085/support/contact
Have a nice day!
Hi we have submited several messages in Support, we also emailed, no responsce its been more than a week. - We see there is a Bug on the theme, Bug 1 : Even if u add text in all banners it wont work. Bug 2 : Even we change the header banner for BLOG page, the banner dont change Bug 3 : Even we have changed the name Gapura Single Property latest News to BLOG as text. it never change.. We really sick of contacting you guys client is shouting at us.. can someone reply to my messages please!
There please check support ticket that you’ve submitted.
Hi, how can i add blog post in home page http://sellyourplots.com/ please reply me asap:)
Did you send support? We already replied your support ticket, please check it.
our URL : http://sellyourplots.com/
Please fix this asap since we want to upload images for the site and deliver site to client
Kindly share your email so we can share details there.
Hi there,
We already replied your support ticket, please check it.
Thanks
How to see the support link since last time we clicked CONTACT AUTHOR and send message not sure where to find the ticket details.. can u share the link for that
Did you send support? we already replied your support ticket, please check it.
does anyone reply in support we been waiting clint want this problem to be fixed please - We have 5 banners but the theme only allow to have single text for all 5 banners.. so we tried each banner inbuild text desktop it was fine but mobile it was not working.. so we want an solution how to fix this TEXT CAPTION for each individual banner..? - BLOG and CONTACT we need to change the caption and description, which we cant find any option.. Please fix this issue we been asking for almost a week now.. its urgent
There please check support ticket that you’ve submitted.
I’m having issues with the .slider-text h2 on mobile. It looks to big and below, how can I make it show smaller on mobile devices?
Hi there, You need to change it by code. Could you please sent us a support ticket?
Can I to change the icons to images in the property details?
Hai there,
Unfortunately we just support icon for the property details. Please sent us a support for more details.
Cheers
Hello,
I’m interested in buying your Theme.
Is there a real live demo you can provide so I can have a look around?
Will creating child theme work with your theme?
Also, does the theme utilize any visual page building system like VC?
Regards
Hai there,
We are not providing a demo for users to test or built. We only providing a demo for users to take a look how our theme at frontend.
We use Elementor Page Builder.
Cheers
Thank you for your reply.
Will creating child theme work with your theme? Does the theme already include a child theme?
Regards.
Hai there,
Yes it’s included.
Cheers
How can i change the currency in calculator
Hai there,
The updated plugins make change currency only allowed for pro plugins. We will try to look for another plugins calculation for it.
Cheers
Trying to import demo content. But error popping up..”There was an error importing demo content”
Hai there,
Your ticket has been taken by moch. Please check your email.
Thanks and Cheers
Does this theme support multisite?
Hai there,
Yes this theme support multisite.
Cheers
Does this support PHP 7.1?
Hai there,
Yes this theme support PHP 7.1
Cheers
can the mortgage section of the home template be removed? if so, how?
Hai there,
Yes it can. Please ask a support request through support tab. We will tell you the steps.
Cheers
Hi, I’m considering to buy the template but i’m not sure because of the php-requirements. Are there any plugins that need a PHP version above 5.3.27 ? Sadly i can´t get an upgrade at the moment but still need a good solution/theme.
Hi. How can I disable the mobile menu?
Hai there,
Can you please sent this as support mail through support tab?
Cheers
where is your support? I opened a ticket two days ago… why don’t u say that one of the plugins necessary to your template must be payed 25$ after a week?
Hai there,
I was replied it, sorry for late reply your ticket is in queue but now I will support you.
Cheers
I’ve send support email , but no respon. Please check. Thank you
Hai there,
Our team has replied it.
Cheers
Thank you! i’ve another question, please check my reply
Hai there,
I’m and other agent has replied it.
Cheers
Hi! Pre sales question: I need 1) Users be able to upload their own listings and it will be publishes after paying Perhaps used with a payment platform?if so which one. 2) Have a carousel of listings called recent or last uplaoded) is this possible?
Hai there,
Both of theme is not include as standard feature. If you want you need to buy a custom work.
Cheers
I have problems when I add a new room. The template have 9 default rooms, if I modify the default information (text, images, etc.) and I visualize the changes all works fine. But when I add a new room and fill the fields (text, images, etc.) and visualize the changes the title’s area dont show (title, subtitle and title background), this happen for new rooms, the other 9 default rooms works fine. Can anyone help me?
Hai there,
Can you send us again support mail via support tab, and don’t forget to use your account who bought this theme.
Cheers
How do I rearrange the order the rooms drop down?
nevermind .. figured it out
hai there,
great! you’re solve it.
cheers
