31 comments found.
Trying to import demo content. But error popping up..”There was an error importing demo content”
Hai there,
Your ticket has been taken by moch. Please check your email.
Thanks and Cheers 
How can i change the currency in calculator
Hai there,
The updated plugins make change currency only allowed for pro plugins. We will try to look for another plugins calculation for it.
Cheers
Hello,
I’m interested in buying your Theme.
Is there a real live demo you can provide so I can have a look around?
Will creating child theme work with your theme?
Also, does the theme utilize any visual page building system like VC?
Regards
Hai there,
We are not providing a demo for users to test or built. We only providing a demo for users to take a look how our theme at frontend.
We use Elementor Page Builder.
Cheers
Thank you for your reply.
Will creating child theme work with your theme? Does the theme already include a child theme?
Regards.
Hai there,
Yes it’s included.
Cheers
Hi,
unfortunately a few elements have been moved from the demo version. I also took screenshots, but I can not insert them here. Why is that? I completely reset WordPress, but that did not work. Many thanks for your help!
Hai there,
Our support team has replied your ticket. We will try to make it as same as the demo version after you reply our answer in your ticket.
Thanks and Cheers
Hey,
I replied by e-mail and I sent you the screenshots.
Hey,
I saw, that it’s not possible to reply via mail, how can I send you the screenshots?
Hey, I found a way to show yo the screenshots.
Here they are: https://www.screencast.com/t/RhzO5FwV
Thank you!
Hello,
Sorry for late reply, we have a long national holidays.
We currently have your ticket support, could you please sent this support through the support tab or your active ticket?
Just sent the links to your email content.
Thanks and Cheers
Hey, I downloaded your demo version and installed it in WordPress. When I went to the page, some items were moved, for example, the home page was completely empty at the top. I also have some screenshots.
https://www.screencast.com/t/8xbIPE8TOMMI https://www.screencast.com/t/BQSVm1KV https://www.screencast.com/t/RhzO5FwV https://www.screencast.com/t/Ps6zprr0hC https://www.screencast.com/t/ZooiMhRw6What can I do about it?
Many Thanks!
Hi Rafaelde,
Sorry for late reply, we have a long national holidays.
We currently have your ticket support, could you please sent this support through the support tab or your active ticket?
Just sent the links to your email content.
Thanks and Cheers
Can I to change the icons to images in the property details?
Hai there,
Unfortunately we just support icon for the property details. Please sent us a support for more details.
Cheers
I’m having issues with the .slider-text h2 on mobile. It looks to big and below, how can I make it show smaller on mobile devices?
Hi there, You need to change it by code. Could you please sent us a support ticket?
our URL : http://sellyourplots.com/
Please fix this asap since we want to upload images for the site and deliver site to client
Kindly share your email so we can share details there.
Hi there,
We already replied your support ticket, please check it.
Thanks
How to see the support link since last time we clicked CONTACT AUTHOR and send message not sure where to find the ticket details.. can u share the link for that
Did you send support? we already replied your support ticket, please check it.
does anyone reply in support we been waiting clint want this problem to be fixed please - We have 5 banners but the theme only allow to have single text for all 5 banners.. so we tried each banner inbuild text desktop it was fine but mobile it was not working.. so we want an solution how to fix this TEXT CAPTION for each individual banner..? - BLOG and CONTACT we need to change the caption and description, which we cant find any option.. Please fix this issue we been asking for almost a week now.. its urgent
There please check support ticket that you’ve submitted.
Hi, how can i add blog post in home page http://sellyourplots.com/ please reply me asap:)
Did you send support? We already replied your support ticket, please check it.
how to change the icons.. we unable to changer.. kindly share us the details.. http://sellyourplots.com/ this is our site.. even this https://fontawesome.com/ icons also unable to change.. - Banners we fixed by have text in banner.. - We only need icons to be fixed with custom how to do? (even ur refers one https://fontawesome.com/ unable to link either)
Hi there,
You can submit support ticket for further assistance through this link : https://themeforest.net/item/single-property-wordpress-theme-gapura/13687085/support/contact
Have a nice day!
Hi we have submited several messages in Support, we also emailed, no responsce its been more than a week. - We see there is a Bug on the theme, Bug 1 : Even if u add text in all banners it wont work. Bug 2 : Even we change the header banner for BLOG page, the banner dont change Bug 3 : Even we have changed the name Gapura Single Property latest News to BLOG as text. it never change.. We really sick of contacting you guys client is shouting at us.. can someone reply to my messages please!
There please check support ticket that you’ve submitted.
The mobile menu doesn’t auto close on click of a link for page jump, how can we achieve that, I Am not a tech person so please be clear to give me a code and where to insert it, In desktop view when there is a page jump on a single page website the main menu disappears but some how i managed to keep it visible even after a page jump, Thank you.
Hello there,
Could you please ask our support via this link: https://themeforest.net/item/single-property-wordpress-theme-gapura/13687085/support
Our support agent will help you with your question.
Thanks and Cheers
