the update plugin is not working
17 Reviews
I'm updating my review for this theme. Reason: Theme contains bugs that have already been reported to developer. Still open tickets are closed as resolved without resolving. Theme has problems performing internal searches, has no translation, and extremely slow poorly optimized. Don't waste your time buying this. I'll change the theme as soon as I can buy a new one.
Author response
Sorry to hear this, But theme bugs already Fixed in Latest Update, Just install the latest update. We marked your topic as resolved because of the search issue already fixed in the last update
Especially - I remember customized and fixed your site theme and send you the theme file. but very sorry to hear about 1-star review
Anyway thanks
Very happy with the theme, Can't fault the software. Once finally installed, exactly what I wanted. Would've given 5 stars towards the beginning if my issue was resolved quicker, but have to be honest and say the customer support was very slow and towards the end I did get a little tired and despondent over it, considering a refund and purchasing something different. 4 stars seems fair as it's room for improvement.
You were very kind to finally upload the missing demo content which was my main issue all along and supply me with the manual upload file so i'm happy with that now. If you're able to speed up your customer service, cutting down on lengthy intervals between email exchanges and provide up to date content on your site, including updates I think you may do well.
Author response
Thanks Very much for your Great Review, Yes With some Other things we Was slow to Reply your email. but we will improve it fast as we can next time :)
This theme has numerous bugs. Plugin conflict with each other. Their website for this product is down. Do not buy.
Author response
Hi Thanks for your review
This theme 100% bug free and There have no any theme issue, One click demo importer available if you need to quick import demo content, Clear documentation and Very clear Video collection available if you need, also support forum will help you to fix any issue writhing 24 hours
Bought and installed yesterday. It's a very bad theme and I want a refund. Import demo data gives you templates with many bug and missing elements, so you need much manual work to have a fully operative website. Customization is poor, doesn't add nothing new to Elementor, so it's better invest some money in Elementor Pro than in this theme. There are free Wordpress themes much better than this.
Author response
Hi
Im Sorry to hear this, but theme is 100% working and very easy to customize. i think you are not red Theme documentation. we added video tutorials too. anyway, if you like i can help you to Fix this issue, send me your site details. we like to help you to fix it
Thanks
Prompt technical support.
Author response
Thanks Very much, for your valuable Feedback..!!!
I don't recommend this theme at all. Poorly coded and have a lot of bugs
Author response
Hi
Very sorry about your disappointed situation, but i like to help you to make your site perfect, Theme have one click demo import option, tutorial videos and very clear documentation with screenshot's.
this theme have no any bug, and its well updated and well optimized for WordPress and elementor. if you like, you can anytime contact us and make a theme same as demo site
Thanks
Hỗ trợ thành viên rất tốt, cảm ơn đội ngủ kĩ thuật viên
Author response
Thanks Very much For your Valuable Feedback :)
their customer support is very fast and reliable totally worth it
Author response
Thanks Very Much for Your Valuable feedback
Very poor customer support not a single response after 2 working days, but I finally solved the issues myself. Template is good design
Author response
Hi
Thanks very much for your feedback, but we already replayed to your comment, please check out support forum. - http://www.spraythemes.com, anyway thanks
Theme is not very easy to customize. Customer service wasn't eager to help when I explained my issues.
Author response
Hi
Thanks very much for your feedback, I remember about you, I install your theme, customized for you and you ask to install the same theme to one of another site. but @criswellscc you need to buy a new License, Regular License only uses for one site. please post correct feedback here.
But anyway thank you :)
by maksy 3 years ago
Works great, thanks and good luck!
Author response
Thanks Very much, If you need any help please contact us, More theme features and custom elementor blocks coming soon :)
You have many options with this theme ive you want to build your side from ground up. Hope you will integrate more things!
Author response
Thanks Very much for your review, yes siren theme comes with more options, more pre-built templates and customization options soon. :)
I think with some minor updates, this theme will be one of the best magazine themes on ThemeForest.
Author response
Thanks Very much Idea Machine, We are available anytime for your help :)
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