ThemeGoods

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590 comments found.

Sinaya

Sinaya Purchased

Is it possible to upload video without uploading it to YouTube or Vimeo?

Hi,

Thank you for purchasing.

Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.

Sinaya

Sinaya Purchased

Ok. Thanks for reply!

I am currently having the “Gallery Fullscreen with Cover” as my front page.

How do I add description and change slide exactly just like you have in your demo: http://themes.themegoods2.com/?theme=Sirius

- I added 2 different photos in one of my gallery post in the galleries - I ticked all the boxes in “Full Screen Slideshow Settings” and “Gallery Cover Settings”

Even I did all these and still cannot have the effect you have on your demo. Please let me know what is happening.

Thanks

Hi,

Thank you for purchasing.

I’m sorry to hear about your problem, but your license is end of support, if you would like more supports, please kindly extend our support license or if you have any issue/question about support. Please contact Themeforest support here https://help.market.envato.com/hc/en-us for more informations

I received the update for this theme today. What’s the best way of applying this new update to the existing theme? Is it gonna affect the existing pages and layout?

Thanks

Luke

Hi,

Thank you for purchasing.

This plugin helps you update theme from WordPress dashboard https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

All contents remain the same. However I would recommend you to backup your site before updating.

Thank you, it worked like a charm!

You are welcome ;)

Btw, Could you help us rate for the theme please?

good afternoon, is it possible to build gallery of galleries? I’d like to have as homepage the list of all my galleries .. then once one is clicked in .. simply have the photos belong that particular gallery. thx

Hi,

Thank you for interesting.

For gallery of galleries support. We would like to recommend these themes instead.

Sinaya

Sinaya Purchased

Hi. I want to change background color to black. I have changed it in Theme Setting > Background > Main Content Background Color to #000000 but it’s still white. Can you please help me with that?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Sinaya

Sinaya Purchased

I did. But I get no reply…

Hi,

Your tickets are submitted 3 hours ago. Our support staff will reply them soon. Thank you for your patience.

Sinaya

Sinaya Purchased

Hey!

My Portfolio is not working and I’m getting no response on my private Ticket more than 2 weeks… Can you please help???

Hi,

Really sorry for the delay. We replied your ticket. Could you please check there.

Hi, this looks like the site for me. Is it possible to have the opening automated slideshow style repeated elsewhere on the site? I want to do a list of featured projects [thumbnails] on a secondary gallery page, each of which when clicked on opens to another automated slideshow related to that particular thumbnail. Thank you,

Hi,

Thank you for interesting.

Yes you can have auto play fullscreen slideshow.

Hi, I in spite of everything I tried, I can’t find how I can link a gallery to the portfolio.

My subtitle are well displayed. I then defined my portfolio as “portfolio content” with the “Featured Image Gallery” on y gallery name but nothing happens…

I just need to have the same thing you have there when you click on portfolio http://themes.themegoods2.com/?theme=Sirius , no more.

Many thancks

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

When do you expect to update to wp4.6.1? My theme no longer works.

Hi,

Thank you for purchasing.

Theme support WordPress 4.6.1 It might be that some of your plugins don’t support WordPress 4.6.1

Please try to disable all plugins to see if it fixes the issue.

Hi.

I purchased this theme more than half year ago. Since then I have problems with portfolio more exactly with portfolio content. It’s simply NOT WORKING!!! I contacted support and they said that dev team will look at the problem. I even extended support for another 6 months and still I’m not getting any help that I paid for. I don’t have time to wait another few months for fixing this problem. Hope that you understand that this is really taking tooooo long and I would really need some help here.

Another problem is that title on the front page is jumping up and down. And also this problem is still not solved in more that 3 weeks.

Why I’m not getting any reply???

Sinaya

Sinaya Purchased

Also my private tickets were closed without any answer, solution… What is going on? Can I get some help here?

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