95 comments found.
Please update to ACSS version 6.2.2
Hello!
Already updated.
Thanks, that has sorted it!
Hello, from some time we had a white screen in our website www.nemorisgames.com On the console, we see errors like net::ERR_BLOCKED_BY_CLIENT I had deactivated all plugins and the problem persists, but when i change the theme, is all good, so the problem is the theme. Our wordpress version is 6.3.1 Can you help us please? Thanks
Hello!
Create ticket in our support please.
We cannot support in comments.
Hey! my support has expired, is there another way that you can help me?
Thanks
Hello! Your product comes with the Advanced Custom Fields PRO plugin – it is now deprecated. Why don’t you provide updates?
Hello! All plugins is up to date. Read the docs please about update plugins.
Nothing is relevant. I have an old version of the plugin that is not updated. Give me a link where I can download the new version of the plugin please
“We provide recent version of each Premium Plugin.” This is what is written in your documentation. So please give me Advanced Custom Fields PRO version 6.2.1.1.
ACF updated each week. We need to check new version on each theme before update.
You are laughing at me?! I currently have plugin version 5.12.2! And I never received an update. Where should I get them anyway? This is the first time I have encountered such a problem; usually the author provides updates via a theme update or simply provides a link to the current version of the plugin. Why should I ask you for plugin updates? I just do not understand
Read the docs please again. We have pre-newest version. Not 5.*
We don’t provide links. All plugins locate on our server. Check update steps in the link above.
Can you simply give a clear answer to the question: how can I update the plugin? There is nothing written about this in the documentation!
PLUGIN UPDATES Your Themebau WordPress Theme purchase includes 12 bundled plugins, three of which are required to be installed (Kirki, ACF Professional and Themebau Helper Plugin).
How do I update the premium plugins? Premium plugins cannot be activated with theme purchase code? Extended License covers: including the plugin in the theme, use the plugin and get the latest update via theme releases only. To get automatic updates, you need to purchase the plugin. If plugin author has made a “premium feature” that requires activation, it is not granted for Extended License owners to use it, but for individual users who purchase the respective plugin.
We provide recent version of each Premium Plugin. You can update them at any time.
And how can this text help me update the plugin?!
Are you serious? Can you click on this question? “How do I update the premium plugins? ”
How do I update the premium plugins? Go to Plugins Tab Deactivate and Remove outdated plugins Go to Appearance → Install Plugins Install the latest version of the plugins
Very funny! Where can I get the archive with the plugin?????
Just follow steps. Or create ticket in our support.
Ah… I get it! You have a peculiar system. Everything worked out for me, thank you. I just didn’t understand you right away, since this is the first time I’ve updated the plugin in this way.
Hi, is this theme updated to wordpress 6.3.1 ?
This theme support recent verison WP.
Hello, the theme seems to have lost a lot of its elements. The Home Page 01 no longer shows the video and text, the illustrations of skills. The Services 01 page is blank as well as many others. What seems to be the issue here?
Can you please update ACF to 6.2.0 ? Many thanks
It seems like the developer is on the case!
Hello! The plugin already updated couple days ago.
Thank you, please see edit : )
Sixten doesn’t support day night mode with Flexbox Container support of elementor, so If it exists please confirm so I place an order.
Hello, I need to change the color of the category (meta) background of the masonry 4 col : https://preview.themeforest.net/item/sixten-minimalist-portfolio-wordpress-theme/full_screen_preview/29397488?_ga=2.58827177.582538359.1685433641-189270684.1685433641
For example on the sneakers, it would be the background of “Design”.
I can’t find the option and with the inspector I can’t find the css class.
Can you help me ?
Hi! Many congrats for this theme.
I have a question about “Images compare” feature. Is it possible to add an animation to the central cursor, to make clearer the interactivity and invite the users to slide it? Some users tell me they don’t understand they can move it.
Thanks a lot for the support.
Hello!
It’s possible. Do you have example animation what you want?
Hi, it would be fantastic to add a “bounce in” animation effect to the round black cursor in the middle. Like this: https://l8.nu/rrw5 BUT with the effect before the mouse hover. A couple of times, in order to suggest the interactivity.
Also: is it possible to have a black cursor with only left and right arrows, like in the link above? Thank you very much.
Link is not working.
Create ticket in our support please.
Hi, presale question. I already purchased your theme, and I would need another licence for another project. My questions : - can we easily center the logo (using the off canvas menu) ? - can we have a different logo on the homepage ?
Hello! All is possible via child theme and small customization.
And if I purchase a new licence can you help me through it easily ?
We can. We’re available for freelance.
Please update ACF Pro to 6.1.6 as there is a security issue in 6.1.5 Latest version in the theme plugins install is still 6.1.5 Many thanks!
Hello!
Already updated.
Wow, that was fast! Many thanks! : )
Hi, are there any update for this theme?
Hi. This theme is up to date. Update is not required.
Thank you so much,
Hello!
Create ticket here: https://docs.vlthemes.com/suppoprt
Ok thank you. I just did it.
Hello, Is it posible to translate “next project” text without installing any plugin? Thank you, Regards,
Hello!
Can I see link where?
All string is translatable via loco translate/polylang plugins etc.
Yes. Is this one: https://pbarredo.com/portfolio/be-basque/
All string is editable/translatable via loco translate/polylang plugins etc.
Hello, I´ve sent and support ticket but can´t see how to see it again in your help platform. How can I see it please? Thank you
Hi, sorry for insisting but I think I’m doing something wrong with the support. I have opened two tickets but I have not received any email response (automatic) nor do I have the option to see those tickets. I would greatly appreciate your help. Thank you,
Hello!
We already replied to your question (about visual portfolio layout)
ok!! that sounds great! How can i see the answer? In this URL I cant see how to access to my tickets.
https://docs.vlthemes.com/support/?envato_item_id=29397488Check you mail inbox.
I have nothing in the inbox or spam
Hello, I want to buy this theme but I´ve seen that the last update was on June 2022. Is this a problem? Are you going to continue to keep it updated? Thank you, Itxaso
Hello!
This theme is up to date. We have automatic updates feature.
All premium plugins has recent update.
ok!! thank you
Mail us again via profile page on Themeforest.
Done!
Hello,
I can assign a class for the navigation in the showcaseStyle10 but unfortunately the navigation does not appear in the slider. But in the file “_controller-showcase-10.js” there are settings for navigation and pagination. With which class can I activate these?
With kind regards
Hi, have you found an solution for this? Thanks in advanced.
Hello, unfortunately Image Compare does not work properly for mobile viewing. I can’t drag the slider back and forth. I can only click in the left or right half of the image. Can you fiyx this?
Thanks
Hello!
It’s not a bug. Everything works as it should work.
Hi, ok if this is not a bug, then it is not user friendly solved. Because with other sliders of this kind this also works. Too bad they do not adjust this. Thanks!
We will try to improve.
Hello, you have a very nice design and I enjoy using it. what I want to ask is, can the navigation bar that goes left and right with the square in the middle below be removed. how can I do it if the answer is yes. thank you. my adress is >> https://www.denizbettemir.com/portfolio/iletisim/
Hello!
Can you create support ticket? In our support website
this theme was previously installed in another domain. due to some issue with the server we lost the website we worked on. therefore, we are currently working on it on a demo site before making it live. We cant activate the theme because of this. so please remove it from the previous domain and we will start over. how to proceed with this?
Hello!
Mail us via profile page please.
