MegaTheme

MegaTheme supports this item

Supported

This author's response time can be up to 1 business day.

2619 comments found.

BCorn

BCorn Purchased

Hi – I know my support has expired – but I have a problem, maybe you can help me. I want to move the menue from the left side to the top of my homepage – but I can’t find how to do it. And I use version 1.1.9 – is this the actual one? Thank you

Hi, please email us via our profile page from here http://themeforest.net/user/MegaTheme

noukka

noukka Purchased

Can anyone tell me if the latest version of the theme is compatible with Wordpress 4.8? I would like to update Wordpress, but I’m a little scared to with the theme since I’ve had issues with updates before…

Hi, not tested yet, please stay tuned.

jtbrucz

jtbrucz Purchased

Most of the theme demos have a this contact page style: http://demo.megathe.me/skylab/demo-3/pages/contact/ I am not finding any options in the wordpress theme to match this.

jtbrucz

jtbrucz Purchased

I noticed there are two menu options for the theme. One with the menu to the left, and with the menu on top. How do I change the menu to be on top? I cannot find this option under the theme options.

Did you create support ticket?

jtbrucz

jtbrucz Purchased

Yes, I just submitted one.

Is this theme 4.8 compliant?

Hi, have not test it yet but I believe it should works fine. We will test it ASAP. Please stay tuned.

jtbrucz

jtbrucz Purchased

I am using theme version 1.2 and believe I am missing options. How can I update the theme without losing or having to redo my site?

Hi, it is not possible to update without redo your content as since version 2 of the theme it uses Visual Composer plugin https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 that is included in the theme. If you have difficulties please create a support ticket by following this link http://megatheme.ticksy.com/ and we will help.

jtbrucz

jtbrucz Purchased

On the home page I have using Revolution Slider. How can I reduce the margin between the header and slider image & footer and slider image? I have about an inch for both and I tried all theme options.

Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.

xerman

xerman Purchased

Hi! I have not support left, I know, but just want to let you know that the last version of visual composer (5.2) breaks the theme.

29.06.2017 – ver 5.2.

Hi, please email us via our user page contact form here http://themeforest.net/user/MegaTheme and provide us your URL, username and password for your site and we will take a look.

xerman

xerman Purchased

Hi, thanks.

I just did it, you have the details.

As the other user points out maybe the theme should be upgraded to keep it compatible with visual composer current and future versions.

Best,

betz67

betz67 Purchased

Same … I have not support left, I know, but just want to let you know that the last version of visual composer (5.2) breaks the theme.

29.06.2017 – ver 5.2.

Hi, please email us via our user page contact form here http://themeforest.net/user/MegaTheme and provide us your URL, username and password for your site and we will take a look.

betz67

betz67 Purchased

Thanks for your response. I down graduate to the old version of visual composer for the moment. You’ll surely have to make an update of your theme. Regards and keep going on !

I have a problem with theme, in all pages :

Fatal error: Uncaught Error: Call to undefined function get_row_css_class() in /home/luminade/www/wp-content/themes/skylab/vc_templates/vc_row.php:25 Stack trace: #0 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(473): include() #1 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(35): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column widt…’) #2 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(565): WPBakeryShortCode_VC_Row->content(Array, ‘[vc_column widt…’) #3 /home/luminade/www/wp-content/plugins/js_composer/include/helpers/helpers.php(1304): WPBakeryShortCode->output(’’, ‘[vc_column widt…’) #4 /home/luminade/www/wp-includes/shortcodes.php(345): vc_do_shortcode(’’, ‘[vc_column widt…’, ‘vc_row’) #5 [internal function]: do_shortcode_tag(Array) #6 /home/luminade/www/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(vc_row…’, ‘do_shortcode_ta…’, ‘

[vc_row][vc_…’) #7 in /home/luminade/www/wp-content/themes/skylab/vc_templates/vc_row.php on line 25

Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.

Hey, since updating to the latest WordPress and Visual Composer plugin, my site broke. Saying:

Fatal error: Call to undefined function get_row_css_class() in /home/heidihel/public_html/wordpress/wp-content/themes/skylab/vc_templates/vc_row.php on line 25

Visual Composer developer said, “Hello, The issue is because get_row_css_class function was deprecated in past and your theme is still using it. You can contact the theme author to get rid of it from the theme so that the issue will be fixed at your end.”

Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.

Ronny_L

Ronny_L Purchased

Hello,

finally, please an update brings out for the Theme. With the new version of Visual Composer there does not run the Theme. And repairs the mistake, the Fixed Header also with centre logo & menu functions. Your update politics is really very bad, the last update is from April, 2016. Today my assessment for you would not be so good any more, at that time I have given you 5 stars, today these would be 2.

Best Regards!

Hi, we will update the theme ASAP. Please stay tuned.

Hello, I am having the same problem as the others with the new version of Visual composer and your theme Skylab. How long your ’’ASAP’’ will take? I’d appreciate if you can tell a date.

Thank you

Hello, there is no specific date, please use the version of Visual Composer plugin from the themes package currently.

Hello, since my last update, I got this message error Call to undefined function get_row_css_class() in /web/lauracawte/www/wp-content/themes/skylab/vc_templates/vc_row.php on line 25 Could you help me ?

Hi, please email us via our profile page and we will take a look.

Hi – as various others have mentioned.

Want to let you know that the last version of visual composer (5.2) breaks the theme. 29.06.2017 – ver 5.2.

Since your theme relies on Visual Composer this is surely a critical update needed to the theme. It is also of concern that you no longer have a website http://megathe.me/ which is listed as your URL looks to be unfinished. Not exactly inspiring. My support for this theme has expired but if you have abandoned the theme please just let us know.

dialogcrm

dialogcrm Purchased

That is not the point. Just fix the deprecated function. For example Visual Composer developer said, “Hello, The issue is because get_row_css_class function was deprecated in past and your theme is still using it. You can contact the theme author to get rid of it from the theme so that the issue will be fixed at your end.”

You as the theme authors should be able to do that easily without making excuses.

We have fixed it already but did not submit the update for the review yet as we are going to release a big update, not just this fix but many other fixes and improvements. Going to prepare a new demo and test everything work fine. Please bear with us.

dialogcrm

dialogcrm Purchased

OK thanks – look forward to this. Not even going to ask for a date.

Hello, as the rest I’m getting the same error with the latest version of wordpress

Fatal error: Uncaught Error: Call to undefined function get_row_css_class()...

I have no longer support, but please, can you help me??

Hi, please use the version of Visual Composer plugin from the theme package. We will test the include the latest version of the plugin ASAP. Stay tuned.

Hi there, I’d love to buy the theme but it hasn’t updated in a while. will there be any updates in the future? Kindly Andrea

Hi, yes we will update the theme soon.

Why has this theme been updated but it’s not backward compatible with earlier installations? I tried to update from v1.2.2 and nothing, absolutely nothing works on my site. It’s like I’ve changed to a completely new theme and have to start from scratch with all my content? The new version has nothing of the visual or working elements of the original theme on the front end or the back end. BTW all your user examples are based on the old theme? What is going on?

Perhaps not 100% the same but very similar. Please email us via our profile page and we will take a look.

I did email via your profile page- no response?

Hi, sorry, answered your email.

Like many others I would really love to know when this theme will be updated… I love it, but am concerned by the lack of updates.

Hi, we are going to release a big update in the autumn.

shph

shph Purchased

Hi, I want to display the Social Icons as shown in the Live Preview (and not hidden under a SHARE button). How can I do that?

Hi, please email us via our profile page and provide us your URL and we will take a look.

by
by
by
by
by
by