MegaTheme

MegaTheme supports this item

Supported

2555 comments found.

Hi, please help me. I would like to do my website like this: http://demo.megathe.me/skylab/demo-4/ but I don’t know how cause I don’t understand the documentation file. I would like portfolio inside like this: http://demo.megathe.me/skylab/demo-4/portfolio/modern-woman/ or this: http://demo.megathe.me/skylab/demo-4/portfolio/fashion-shoot/

Thanks for help.

Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.

Hello, I submitted two support tickets, including #850709, but haven’t received a reply yet. Thank you for letting me know if I should be contacting someone in a manner other than through https://megatheme.ticksy.com.

Hello, sorry for the delay. Have answered your ticket.

Hello, I have been happily using this theme for three years with a look and gallery style almost identical to www.karsetenmoran.com - I recently updated it and everything has changed and it looks completely diff to how it used to and I cant even edit images in the back end within the galleries and posts. I’m no longer interested in using this theme and I think the fact that you are using the old theme look in the “Customers using Skylab” section is very misleading for new customers. If there is a way to switch back to the old gallery styles and look, please advise, because I have tried everything and it seems as though it will never happen. Thx

Hi, please sign in using the profile with which the theme was purchased so we can verify the account and purchase.

Hi! Very nice theme! I’ve posted a ticket last week, still waiting for answer. Could you please take a look? Thanks! Private Ticket #850630

Hi, sorry for the late reply. Have answered your ticket.

Hi! After upgrade to W 4.6 I get a warning: Warning: Invalid argument supplied for foreach() in /wp-includes/functions.php on line 193 – could you help?

Hi, please email us via our profile page http://themeforest.net/user/MegaTheme and provide us your URL, username and password for your site and we will take a look.

Hi

When jetpack is activated this happens

Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 262144 bytes) in /wp-includes/wp-db.php on line 2352

How can we solve this?

Thank you

Tony

Running latest version

Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.

Hi, just figured out! upgrade WP_MEMORY_LIMIT that worked!

Thanks

Hi,

I cannot issue a support ticket with my purchase code, so I’ll aks via this way.

On the contact page I the map gives an error there is no API key. I have the key but don’t know where to add it. As well to change te location on the map. Could you help me out?

Kind regards, M.

Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.

​Hi,

Tried to submit a ticket but it said my purchase code was invalid, even though it wasn’t as i’ve used it before and my support is still in date…

I set my logo to the size i wanted using this code in the Custom CSS, and it worked fine, however today the logo has resorted back to being really small, as it was before i placed this code in the custom CSS, despite it still being there. Do you know what the problem could be?

.site-title-custom img {

max-height: 160px;

}

This is a link to my site … www.mikewillacy.co.uk

Thanks,

Mike

Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.

Under Wordpress 4.6 it seem that I can’t use the visual Composer anymore and as I can’t update the plugin without a api code I can’t update my site… Is there a solution? I’m using the newest version Chrome

Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.

Hello, About Skylab Theme : we would like to customize the left menu (we would like to have a first level menu which opens on click and shows the sub-level) . Is it a javascipt+css coding? We were using a “javascript:void(null)” command in the previous version of the theme, but it does not work anymore on the new version of the Skylab theme. Thanks.

Hello, this was available in old version of the theme but we will try to add it in the next update. Please stay tuned.

Thanks Is it possible to download again the Skylab version we bought at the beginning (v 1.2.4) ? Because the new version is too many problem for us.

Please email us via our profile page from here http://themeforest.net/user/MegaTheme

Hoogstad

Hoogstad Purchased

Hi, i want to sumbit a ticket but i get this error. Sorry, that purchase code doesn’t seem to be valid. i cplease help me!

(this is my question: How do i remove the portfolio title and change te opacity of the color?)

Thanks!

Hi, please email us via our user page contact form here http://themeforest.net/user/MegaTheme

All of a sudden the site is throwing this error on the contact map: Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details. My theme is not updated because you changed the layout and I don’t think I can still use the layout that my client wants to use. So that may be part of the problem but I don’t know how to keep the site update without screwing it up completely….I know my support is not active but I just need to figure out next steps. I can’t redo a site when I won’t be paid for it.

Hi, looks now Google wants an API key to authenticate users to access their APIs. Try default Visual Composer Google Maps element instead.

this version must not be using visual composer because i don’t have that option.

Please email us via our profile page form here http://themeforest.net/user/MegaTheme

  • WARNING *

THEME DOESN’T WORK FOR SOME REASON. ERROR ESTABLISHING DATABASE CONNECTION

PLEASE FIX
  • WARNING *

I mean your Demo doesn’t work :)

Hi, the demo works fine for me. Please check again.

This comment is currently being reviewed.

decorgal

decorgal Purchased

My site was working fine yesterday but now the VC stopped working. My support period is over but I don’t expect the theme to just break. VC plugin seems to require an update…maybe that’s why?

Hi, please email us via our profile page from here http://themeforest.net/user/MegaTheme

How can I add videos to the masonry grid? I found this ticket https://megatheme.ticksy.com/ticket/449483/ but I don’t have the options to use page templates. Am I missing something?

I should mention I need locally hosted videos, not youtube or vimeo.

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