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Hi – I know my support has expired – but I have a problem, maybe you can help me. I want to move the menue from the left side to the top of my homepage – but I can’t find how to do it. And I use version 1.1.9 – is this the actual one? Thank you
Hi, please email us via our profile page from here http://themeforest.net/user/MegaTheme
Can anyone tell me if the latest version of the theme is compatible with Wordpress 4.8? I would like to update Wordpress, but I’m a little scared to with the theme since I’ve had issues with updates before…
Hi, not tested yet, please stay tuned.
Most of the theme demos have a this contact page style: http://demo.megathe.me/skylab/demo-3/pages/contact/
I am not finding any options in the wordpress theme to match this.
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
I noticed there are two menu options for the theme. One with the menu to the left, and with the menu on top. How do I change the menu to be on top? I cannot find this option under the theme options.
Did you create support ticket?
Yes, I just submitted one.
Is this theme 4.8 compliant?
Hi, have not test it yet but I believe it should works fine. We will test it ASAP. Please stay tuned.
I am using theme version 1.2 and believe I am missing options. How can I update the theme without losing or having to redo my site?
Hi, it is not possible to update without redo your content as since version 2 of the theme it uses Visual Composer plugin https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 that is included in the theme. If you have difficulties please create a support ticket by following this link http://megatheme.ticksy.com/ and we will help.
On the home page I have using Revolution Slider. How can I reduce the margin between the header and slider image & footer and slider image? I have about an inch for both and I tried all theme options.
Hi! I have not support left, I know, but just want to let you know that the last version of visual composer (5.2) breaks the theme.
29.06.2017 – ver 5.2.
Hi, please email us via our user page contact form here http://themeforest.net/user/MegaTheme and provide us your URL, username and password for your site and we will take a look.
I just did it, you have the details.
As the other user points out maybe the theme should be upgraded to keep it compatible with visual composer current and future versions.
Same … I have not support left, I know, but just want to let you know that the last version of visual composer (5.2) breaks the theme.
Thanks for your response. I down graduate to the old version of visual composer for the moment. You’ll surely have to make an update of your theme. Regards and keep going on !
I have a problem with theme, in all pages :
Fatal error: Uncaught Error: Call to undefined function get_row_css_class() in /home/luminade/www/wp-content/themes/skylab/vc_templates/vc_row.php:25 Stack trace: #0 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(473): include() #1 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(35): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column widt…’) #2 /home/luminade/www/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(565): WPBakeryShortCode_VC_Row->content(Array, ‘[vc_column widt…’) #3 /home/luminade/www/wp-content/plugins/js_composer/include/helpers/helpers.php(1304): WPBakeryShortCode->output(’’, ‘[vc_column widt…’) #4 /home/luminade/www/wp-includes/shortcodes.php(345): vc_do_shortcode(’’, ‘[vc_column widt…’, ‘vc_row’) #5 [internal function]: do_shortcode_tag(Array) #6 /home/luminade/www/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(vc_row…’, ‘do_shortcode_ta…’, ‘
[vc_row][vc_…’) #7 in /home/luminade/www/wp-content/themes/skylab/vc_templates/vc_row.php on line 25
Hey, since updating to the latest WordPress and Visual Composer plugin, my site broke. Saying:
Fatal error: Call to undefined function get_row_css_class() in /home/heidihel/public_html/wordpress/wp-content/themes/skylab/vc_templates/vc_row.php on line 25
Visual Composer developer said, “Hello, The issue is because get_row_css_class function was deprecated in past and your theme is still using it. You can contact the theme author to get rid of it from the theme so that the issue will be fixed at your end.”
Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.
finally, please an update brings out for the Theme. With the new version of Visual Composer there does not run the Theme. And repairs the mistake, the Fixed Header also with centre logo & menu functions. Your update politics is really very bad, the last update is from April, 2016. Today my assessment for you would not be so good any more, at that time I have given you 5 stars, today these would be 2.
Hi, we will update the theme ASAP. Please stay tuned.
Hello, I am having the same problem as the others with the new version of Visual composer and your theme Skylab.
How long your ’’ASAP’’ will take? I’d appreciate if you can tell a date.
Hello, there is no specific date, please use the version of Visual Composer plugin from the themes package currently.
Hello, since my last update, I got this message error
Call to undefined function get_row_css_class() in /web/lauracawte/www/wp-content/themes/skylab/vc_templates/vc_row.php on line 25
Could you help me ?
Hi, please email us via our profile page and we will take a look.
Hi – as various others have mentioned.
Want to let you know that the last version of visual composer (5.2) breaks the theme. 29.06.2017 – ver 5.2.
Since your theme relies on Visual Composer this is surely a critical update needed to the theme. It is also of concern that you no longer have a website http://megathe.me/ which is listed as your URL looks to be unfinished. Not exactly inspiring. My support for this theme has expired but if you have abandoned the theme please just let us know.
Hi, we will update the theme soon, use the version of Visual Composer plugin from the themes package currently, it works fine with the theme.
Hi there – it is 27 days later with no updates. Visual Composer has been updated to version 5.2.1 and you don’t have a website – should we be concerned?
Hi, we are going to release a big update in the autumn.
Hi there Visual Composer 5.3 has now been released as of 18th of September. Has there been any progress on your update to this theme or has it been abandoned.
I don’t know when Autumn is assuming you are in Northern hemisphere but if you are in the Southern hemisphere you have missed Autumn by months.
I am also concerned that you can’t even answer if the theme works with WordPress 4.8. It does but you should know that definitively and you don’t. It have now been 17 months without any theme updates.
And your website is still down. A theme development company with no website http://megathe.me/ and no theme updates does not inspire confidence. Please can we hear something other than excuses.
Hi, if you do not want to wait, we can give a refund.
That is not the point. Just fix the deprecated function. For example Visual Composer developer said, “Hello, The issue is because get_row_css_class function was deprecated in past and your theme is still using it. You can contact the theme author to get rid of it from the theme so that the issue will be fixed at your end.”
You as the theme authors should be able to do that easily without making excuses.
We have fixed it already but did not submit the update for the review yet as we are going to release a big update, not just this fix but many other fixes and improvements. Going to prepare a new demo and test everything work fine. Please bear with us.
OK thanks – look forward to this. Not even going to ask for a date.
Hello, as the rest I’m getting the same error with the latest version of wordpress
Fatal error: Uncaught Error: Call to undefined function get_row_css_class()...
I have no longer support, but please, can you help me??
Hi, please use the version of Visual Composer plugin from the theme package. We will test the include the latest version of the plugin ASAP. Stay tuned.
Hi there, I’d love to buy the theme but it hasn’t updated in a while. will there be any updates in the future? Kindly Andrea
Hi, yes we will update the theme soon.
Why has this theme been updated but it’s not backward compatible with earlier installations? I tried to update from v1.2.2 and nothing, absolutely nothing works on my site. It’s like I’ve changed to a completely new theme and have to start from scratch with all my content? The new version has nothing of the visual or working elements of the original theme on the front end or the back end. BTW all your user examples are based on the old theme? What is going on?
Hi, you will have to re-create your pages as since version 2 the theme uses Visual Composer plugin.
Are you telling me I can create the exact same website with version 2 using Visual Composter? The example you have created gives no indication that it has any of the same elements as the original theme?
Perhaps not 100% the same but very similar. Please email us via our profile page and we will take a look.
I did email via your profile page- no response?
Hi, sorry, answered your email.
Like many others I would really love to know when this theme will be updated… I love it, but am concerned by the lack of updates.
Hi, I want to display the Social Icons as shown in the Live Preview (and not hidden under a SHARE button). How can I do that?
Hi, please email us via our profile page and provide us your URL and we will take a look.
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